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“Im leaving very satisfied.” 5 of 5 stars
Review of Meriton Serviced Apartments Pitt Street

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Meriton Serviced Apartments Pitt Street
5.0 of 5 Hotel   |   329 Pitt Street | Corner Pitt and Bathurst Streets, Sydney, New South Wales 2000, Australia (Central Business District)   |  
Hotel website
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Hotel amenities
Special Offer
FREE WI-FI
Ranked #17 of 181 Hotels in Sydney
Certificate of Excellence
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Im leaving very satisfied.”
5 of 5 stars Reviewed April 12, 2013

I stayed at the Meriton on Kent st late last year which was shocking so I was quite hesistant about staying here. I was pleasantly surprised. They were so accomodating about my bad back and they trie. their hardest to make the matress suitable for me. Katrina in particular was an absolute gem!

The room was comfortable and quite big. The only negative for me was that my shower was imposible to regulate. On one night that I was there there was a fire evacuation. It made me realise that you should NEVER stay on a high floor at a hotel. Im quite sore after running down all those stairs but again thats not the hotels fault. I would have loved more communication though as they didn't make us aware of why we evacuated and spent so long on the street at 4am. Its not 24/7 reception however I still felt safe staying there alone.

I would recommend having the 'please do dont disturb' sign on the door when youre home though as the cleaneres often waltz in in the morning and give you a heartache whilst youre getting dressed. Not a big issue though!

The location is amszing and there is an incredible woolworths around the corner!

Overall im happy I stayed at Pitt st and I would definitely return in the future !

  • Stayed April 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank BiancaJafari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meriton M, Front Office Manager at Meriton Serviced Apartments Pitt Street, responded to this review, April 22, 2013
Dear BiancaJafari,

Thank you for taking the time to write a review on your most recent stay. I am pleased to see that you were satisfied with your stay at Meriton Serviced Apartments Pitt Street and that the staff were “so accommodating” in assisting you with your special requests. The staff at Meriton Serviced Apartments Pitt Street strive to provide a five star quality customer service and it’s fantastic to see that Katrina in particular went above and beyond to make your stay enjoyable.

Please accept my apologies in regards to the fire evacuation which occurred one morning during your stay. Whilst we understand that it is not ideal to be evacuated during early hours of the morning especially when staying in an apartment on a high floor of the building, however fire evacuation procedures are in place to ensure the safety and well-being of all guests. Unfortunately as the emergency incident occurred after hours when there are minimal staff on, it did make it somewhat difficult for us to speak to each guest individually. As we were aware of the large amount of guests that were inconvenienced due to the evacuation, we had signs placed in the common areas of the building and where possible the front desk staff personally apologised to all guests upon departure.

In relation to your feedback about Housekeeping, Housekeeping usually attend apartments between the hours of 10am and 3pm to complete apartment servicing; we always recommend that guests place their Do Not Disturb sign on the door if you wish to not be disturbed. I have however shared your comments with our Housekeeping Manager and we will be monitoring staff performance closely. I apologize if you were inconvenienced by staff during your stay.

BiancaJafari, thank you again for providing feedback about your stay and please accept my apologies for the inconvenience’s you faced. I am pleased that overall you enjoyed your stay with us and that you would choose to stay with us again in the future. The team and I look forward to your next return!

Kind Regards,

Nico M
Senior Manager on Duty
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Level Contributor
66 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed April 9, 2013 via mobile

The location is great, handy to Town Hall station, supermarket, shops and restaurants. Room was nice and clean, bed comfortable. I stay here regularly and would staying here, nice gym and indoor pool.
Staff are friendly and management very approachable.

Stayed March 2013, traveled on business
Helpful?
Thank Heine1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meriton M, Front Office Manager at Meriton Serviced Apartments Pitt Street, responded to this review, April 19, 2013
Dear Heine1,

Thank you for your positive review and for choosing to use Meriton Serviced Apartments Pitt Street as your preferred accommodation provider when travelling to Sydney, we certainly appreciate your loyalty!

As you noted, our location cannot be beaten – as we are in the middle of Sydney’s CBD district access to supermarkets, shops, restaurants and public transport couldn’t be more convenient.

Meriton Serviced Apartments Pitt Street prides itself on providing a high level of customer service, we aim to ensure all guests leave with a positive, memorable experience!

Heine1 we appreciate your review and we look forward to seeing you on your next trip to Sydney!

Kind Regards,

Nico M
Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fremantle, Australia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 8, 2013

From booking, to staying, to leaving, Meriton Serviced Apartments in Pitt street have been a real treat to deal with and to stay with. A group of 9 of us stayed in the 2 bed and 3 bed apartments. Both apartments were extremely lush and the 3 bed had views of the Harbour bridge! We were so close to everything and if we needed to go further than CBD, it was very easy to catch a cab straight outside the door. We were 10 minutes walk from Darling Harbour, 10 minute walk from Circular quay and a 5 minute walk from QVB where all the shopping happened. I would definitely stay here again!

Room Tip: Higher floors have better views of Hyde park and Harbour bridge, ask for a floor above 40
See more room tips
  • Stayed March 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank KushPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meriton M, Front Office Manager at Meriton Serviced Apartments Pitt Street, responded to this review, April 19, 2013
Dear KushPerth,

Just WOW – thank you for your amazing review! Reviews such as yours aids the Trip Advisor community in finding the perfect place to stay while travelling to Sydney – Meriton Serviced Apartments Pitt Street!

Meriton Serviced Apartments aims to ensure all guests have a convenient and memorable stay with us. As you kindly noted, from the start of the booking process to after you leave the hotel, the staff are always happy to help and assist you to make your stay as easy and enjoyable as possible.

Meriton Serviced Apartments Pitt Street has three bedroom apartments which sleep up to six guests, these apartments are perfect for groups such as yourselves. The sky-view apartments give you that extra special touch as all sky-view apartments are located on or above level 40, they provide magnificent views of Sydney and beyond.

Our location is perfect – we are situated in the heart of Sydney so travelling, sightseeing and shopping couldn’t be easier!

KushPerth thank you again for your lovely review, the team at Meriton Serviced Apartments Pitt Street look forward to welcoming you back on your next return to Sydney!

Kind Regards,

Nico M
Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Belait, Brunei Darussalam
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 8, 2013

Meriton has several locations but this one is just steps away from train station to monorail. Studio apartment is good enough for a short stay of couple. Service was a bit late but overall it was clean and helpful. If I go back to Sydney I'll book with them again

  • Stayed March 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Manolo_Asia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meriton M, Front Office Manager at Meriton Serviced Apartments Pitt Street, responded to this review, April 19, 2013
Dear Manolo_Asia,

Thank you for taking the time to complete a review and for sharing your experience and thoughts on your recent stay at Meriton Serviced Apartments Pitt Street!

Meriton Serviced Apartments currently has eleven properties in New South Wales and Queensland. Four of these properties are located in Sydney’s CBD district which is fantastic as no matter what location in Sydney you need to travel too, there is sure to be a Meriton Serviced Apartment in close vicinity. Meriton Serviced Apartments Pitt Street is in the heat of Sydney CBD which provides convenient and easy access to shops, restaurants and famous Sydney sites.

Manolo_Asia thank you again for your positive review, we look forward to seeing you on your next Sydney visit!

Kind Regards,

Nico M
Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gdynia, Poland
Level Contributor
86 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed April 7, 2013

1./ very friendly staff 2./ possibility to leave luggage when exploring the city 3./ gym and full size swimming pool 4./ view from apartment windows 5./ location just in centre, with some good restaurants nearby 6./ spacious 2bedroom apartment 7./ very easy to get to hop-on-hop-off bus stop and Australian Museum, Darling Harbour in walking distance.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Michal T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meriton M, Front Office Manager at Meriton Serviced Apartments Pitt Street, responded to this review, April 19, 2013
Dear Michal T,

To receive a glowing five-star review from a senior contributor is fantastic, thank you!

As you kindly noted, Meriton Serviced Apartments Pitt Street offers the “full package” and is much more convenient than your standard, small hotel room. Perfect central location, oversized luxury apartments and friendly staff, everything you need to make you stay enjoyable and give you that “home away from home” feeling.

Michal T thank you again for your positive feedback, we look forward to welcoming you back to Meriton Serviced Apartments Pitt Street on your next return to Sydney!

Kind Regards,

Nico M
Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, Arizona
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 6, 2013

The room layout and accomodations were fine but:

We were without airconditioning for one full day of three day stay. The "hot tub" was barely warm.

We also asked the front desk to recommend a wine store. They could not help. Through the web we found a Red Bottle store 3 blocks away which was very helpful. They told us they had given their cards to Meriton before. I wonder if the Meriton staff was looking for something more before referring guests.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank resall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meriton M, Front Office Manager at Meriton Serviced Apartments Pitt Street, responded to this review, April 18, 2013
Dear Resall,

Thank you for choosing to stay with Meriton Serviced Apartments Pitt Street while on a recent trip to Sydney.

Please accept my appologies in regards to the Air Conditioning problem you faced in your apartment during your stay. We do complete full inspections on all apartments before releasing them to ensure they are always up to standard. Unfortunately on the rare occasion Air Conditioning systems can unexpectedly fail and on this occasion it required us to call in a specialised technician to have the problem rectified. Please accept my apologies for any inconvenience this may have caused.

In regards to your comments about the spa, we maintain the temperature at approximately 34 degrees which we find is the median temperature which most guests are comfortable with. We have also been advised by the pool monitoring company that 34 degrees is the safe temperature to avoid any breeding grounds for bacteria. I’m sorry if you found this temperate too cool for your preference.

I was disappointed to hear your feedback that the reception staff were unable to assist you with recommending a local wine store. Meriton Serviced Apartments prides itself on providing a high level of customer service and please let me assure you that I am taking your feedback seriously and will be monitoring staff performance closely to ensure that customer service is always at a high standard.

On a positive note, I am pleased to see that you were satisfied with the room layout and the cleanliness of the apartment. Resall, thank you again for your feedback and bringing areas of improvement to our attention, I hope to welcome you back to Meriton Serviced Apartments again in the future.

Kind Regards,

Nico M
Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 6, 2013

Visited this hotel for a short business trip since we had many of us traveling to Sydney for a meeting.
Great location & very good service.
A bit expensive but given the location its probably ok.
Extremely clean & well maintained high quality place.
Airport Shuttle service is very efficient.

Business Center is not well equipped.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank AnuragShah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meriton M, Front Office Manager at Meriton Serviced Apartments Pitt Street, responded to this review, April 18, 2013
Dear AnuragShah,

Thank you for completing a review on your recent stay at Meriton Serviced Apartments Pitt Street! We know that there are many accommodation options in Sydney and we appreciate that you choose to stay with us during your short business trip.

I’m pleased to see that you made use of the Airport shuttle; it’s definitely an easy and cost-effective way to travel to the airport as opposed to taking a taxi.

Unfortunately we do not have a business centre on site at Meriton Serviced Apartments Pitt Street however the reception team are always more than happy to assist with printing, faxing and emailing documents. We do have a small conference room on site (charges apply) which has seating for up to eight people and a small kitchenette with tea and coffee making facilities.

AnuragShah, thank you again for sharing your experience and thoughts on your recent stay. We hope to welcome you back to Meriton Serviced Apartments Pitt Street in the near future!

Kind Regards,

Nico M
Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Meriton Serviced Apartments Pitt Street

Address: 329 Pitt Street | Corner Pitt and Bathurst Streets, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney > Central Business District
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Sydney
#17 Luxury Hotel in Sydney
#18 Business Hotel in Sydney
#29 Romantic Hotel in Sydney
Price Range (Based on Average Rates):
Hotel Class:5 star — Meriton Serviced Apartments Pitt Street 5*
Number of rooms: 178
Official Description (provided by the hotel):
Welcome to Pitt Street Wake from a blissful night's sleep in the comfort of your luxurious king size bed, draw the curtains open to feel the warm soothing sunlight surround you and be greeted by Sydney's stunning city views. A perfect way to start the day! Experience glamorous, cosmopolitan city life at Meriton Serviced Apartments Pitt Street, a perfectly positioned location boasting 178 superb suites, all carefully designed with space, comfort and style in mind. With captivating city views, beautiful furnishings, fully equipped kitchen and internal laundry these suites will have you feeling right at home. Conveniently close to Sydney's corporate precinct makes Meriton Serviced Apartments Pitt Street a corporate travellers dream. Our state of the art gym, heated lap pool, spa and sauna will have you feeling rejuvenated after a long day at the office or refreshed after a good night's sleep ready to explore this vibrant city. Casually stroll to the best shopping and attractions the city has to offer with Westfield Sydney, Pitt Street Mall and the Queen Victoria Building moments away and a further 10 - 15 minute walk will have you placed at Circular Quay offering the best views of the famous Sydney Harbour Bridge. Be spoilt for choice with endless dining and entertainment options. Choose from an array of restaurants, bars and cafés offering local and international cuisine, and be sure to catch an exciting live show, beautiful ballet or world famous Opera whilst in town! It's all here just waiting for you at Meriton Serviced Apartment Pitt Street, we can't wait to welcome you here on your next trip to Sydney! ... more   less 
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Also Known As:
Meriton Serviced Apartments Pitt Street Hotel Sydney

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