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“Worth returning to” 5 of 5 stars
Review of Meriton Serviced Apartments Pitt Street

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Meriton Serviced Apartments Pitt Street
5.0 of 5 Hotel   |   329 Pitt Street | Corner Pitt and Bathurst Streets, Sydney, New South Wales 2000, Australia   |  
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Hotel amenities
Special Offer
Free Wi-Fi*
Ranked #13 of 182 Hotels in Sydney
Sydney
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
“Worth returning to”
5 of 5 stars Reviewed March 18, 2013

We often stay in Sydney for a night or two to see a show or go out for a meal. I always hunt around on various websites to compare prices and service and invariably come back to the Meriton Serviced apartments. They are conveniently located, well maintained and the service is always friendly and helpful. Our only complaint is the speed of the lifts...sometimes left waiting quite awhile. This however is a small price to pay for a great stay.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meriton M, Front Office Manager at Meriton Serviced Apartments Pitt Street, responded to this review, March 28, 2013
Dear Terrigaltraveller,

Thank you for your recent review and for continually choosing to use Meriton Serviced Apartments Pitt Street as your preferred accommodation provider, we certainly appreciate your loyalty!

As you mentioned, Meriton Serviced Apartments Pitt Street provides great value as opposed to traditional small hotel rooms. We provide spacious, fully equipped apartments in a central city location!

I’m sorry to hear that you experience some delays with the lifts. As our occupancy is usually very high, especially over weekends, there can sometimes be slight delays during peak check in and check out times. I am however pleased to see that this doesn’t have a negative impact on your stay and you still choose to stay with us when you travel to Sydney!

Thank you again for taking the time to write a review, the team at Meriton Serviced Apartments Pitt Street wishes you a happy and safe Easter weekend and we looking forward to seeing you back again soon!

Kind Regards,

Nico M
Senior Manager on Duty
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1,053 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (241)
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Manila
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 28 cities Reviews in 28 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 16, 2013

Booked a 3Br sub-penthouse suite for a week-long business trip and it was probably the best decision for 3 women on the job. It was a lot cheaper than booking three rooms and we were able to huddle before we start the day and recap at night. We also cooked and ate in a lot, which was a lot healthier than eating out all the time. Meriton on Pitt was right smack at the center of downtown Sydney so it was very convenient. Definitely enjoyed the Nespresso machine in the unit! What I didnt like was the absence of a bell hop, which I know is normal for a non-5star hotels in Australia.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meriton M, Manager at Meriton Serviced Apartments Pitt Street, responded to this review, March 22, 2013
Dear Ailene A,

Thank you for your kind review.

It is always a pleasure reading comments indicating our guests enjoyed their stay!

As you have mentioned it’s a lot cheaper when booking a 3 bedroom apartment, opposed to three rooms at a hotel! Our large sized apartments, with full kitchen, modern appliances and living space is always good option when travelling in groups or with the family.

I am pleased to advise you that our Meriton Kent Street property have bell hops during peak check in times should you wish to book in the near future.

Thank you again for your time and we do look forward to opening our doors and welcoming you back.

Kind Regards

Tarryn P
Hotel Manager
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Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed March 13, 2013

We recently stayed at the Meriton on Pitt ST. We booked a 3 bedroom and a 1 bedroom apartment for 8 people. We requested for the apartments on the same floor and they certainly made the effort to accomodated us by converting the 2 bedroom to a 1 bedroom. We appreciate Katrina's (front desk) effort to locate a parking for our 12 seater commuter which is a difficult task as almost all parking bays do not cater to height more than 2.1 metres. We had a lovely stay in a fantastic location in a beautiful city.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meriton M, Manager at Meriton Serviced Apartments Pitt Street, responded to this review, March 21, 2013
Dear MsAudrey_13,

Thank you for taking your time and providing feedback about your recent stay at Merton Serviced Apartment – Pitt Street.

I was most delighted to read your comments and pleased to see Katrina was able to assist you with your requests during your stay. As you have mentioned MSA Pitt Street are very well located with the wonder sites, shops and entertainment Sydney has to offer at our finger tips.

Thank you again for your time and we look forward to welcoming you back to Meriton Serviced Apartments in the upcoming future.

Kind Regards
Tarryn P
Hotel Manager
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Santa Cruz, California
1 review
4 of 5 stars Reviewed March 13, 2013

We stayed here from 03/03-03/06 after our cruise ended, the day after Mardi Gras which was incredible. Our original unit was somewhere on the 3Xth floor, but we had issues with the hot water staying hot. Management came up to our room to adjust at the floor level, but it still was problematic. They switched our room, which was 4902.

I never rented an apartment before on a vacation, so this was a new experience for us. The appeal for us was having more room to stretch out than a traditional hotel. This was indeed the case. The unit was huge 3 bedroom/2bath, with partial views of the Sydney and Darling Harbour, and two outdoor balconies. Kitchens had a gas range, full-size refrigerator, dishwasher, microwave, toaster, and oven. The dining room had a table for six. Washer/dryer with some detergent was a bonus. We didn't do any cooking but there is a Woolworth (grocery store) just around the block. The location is very convenient for one using public transportation. Town Hall station is again around the block which will take you to major parts of the city. Right down the street were two malls (Westfield, Victoria). One thing to note is that there are numerous nearby restaurants, but no in-house restaurant as this is an apartment complex not a hotel. Meriton seems to be a big player in Sydney as there are several high-rises with their names on them.

The one negative I could come up with, but I don't know if this how systems for apartments in Australia work but they seem to use on-demand hot water systems for each unit. We had consistent hot water in 4902, but you could not have two people taking a shower in both bathrooms or have a shower/washer running at the same time. The shower water would just get too cold.

Management seems to read these reviews, so next time maintenance is doing their round, 4902 needs a new thermostat. It works but the temperature down button is broken off. I would stay again, but would probably try the World Tower next time for a different experience.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meriton M, Front Office Manager at Meriton Serviced Apartments Pitt Street, responded to this review, April 1, 2013
Dear Absolutboy20,

Thank you for providing valuable feedback in regards to your recent stay, I am pleased to hear that overall you enjoyed your stay at Meriton Serviced Apartments Pitt Street.

Meriton Serviced Apartments is leading the way in hotel style accommodation. We currently have eleven serviced apartment properties across New South Wales and Queensland and already have plans for new exciting developments in the near future! Our apartments are spacious and fully equipped which gives you that lovely "home away from home" feeling.

Please accept my apologies in regards to the problems you were experiencing with the hot water in your apartment. I was disappointed to read that you were required to move apartments as the problem could not be rectified right away due to being outside of Maintenance hours. I can understand how frustrating this would be and understand that it is a less than ideal situation. Please be advised that our Maintenance officer attended the apartment and fixed the problem as soon as possible the following day. As a result of your feedback we have completed an audit on the hot water system for each apartment and we will be upgrading the hot water valves over the next two weeks.

Absolutboy20 thank you for providing such a informative, detailed review. We hope to welcome you back on your next return to Sydney!

Kind Regards,

Nico M
Senior manager on Duty
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NSW
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
Reviews in 30 cities Reviews in 30 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 10, 2013

Stayed in a three bedroom, two bathroom apartment on the 43rd floor and it was great. Clean, modern and well priced. Plenty of shops and restaurants nearby. Couple of things missing from the kitchen that we could have used but not a big problem. If you have a few people and need a bit of room then this is the way to go. As nice as the York albeit without the harbour views but much more cost effective.

Room Tip: The higher the floor the less street noise
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meriton M, Front Office Manager at Meriton Serviced Apartments Pitt Street, responded to this review, March 13, 2013
Dear Pete P,

Thank you for writing a review regarding your recent stay at Meriton Serviced Apartments Pitt Street. It’s always a pleasure to receive feedback especially from a senior contributor!

Meriton Serviced Apartments Pitt Street is the ideal place to stay when travelling to Sydney. As you kindly noted, we offer spacious, modern, fully equipped apartments which provides guests with more convenience and space as opposed to your standard hotel room.

Meriton Serviced Apartments Pitt Street also offers two and three bedroom sky-view apartments which provide spell bounding views of Sydney city and beyond. All of these apartments have accessible balconies for guest’s enjoyment.

Pete P thank you again, we appreciate your valued feedback. We hope to see you back at Meriton Serviced Apartments Pitt Street in the near future!

Kind Regards,

Nico M
Senior Manager on Duty
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Adelaide
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 10, 2013

We recently stayed at the Meriton for a family celebration and the 2 bedroom apartments were fantastic. We requested 2 next to each other as we were a family of 8 and the staff were happy to oblige. The apartments were really clean, extremely comfortable beds and large bathrooms. The bedrooms were placed at opposite ends of the apartments which was great for extra privacy. The kitchens were well stocked with appliances etc and it would be easy to cook your own meals if you wished. The lounge areas were quite large and there were 2 small balconies with each apartment. Located in the heart of Sydney it was a close walk or taxi ride to the main sights. The desk staff were great with suggesting local to places to eat and organising mini cabs for our party of 8. We had a wonderful 2 night stay and would highly recommend it.

Room Tip: We were on the 31 floor. Great views of the city.
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meriton M, Front Office Manager at Meriton Serviced Apartments Pitt Street, responded to this review, March 12, 2013
Dear SusanAdelaide,

Thank you for providing a five star review about your recent stay!
I'm thrilled to see that you selected Meriton Serviced Apartments Pitt Street as your accommodation provider and as a place to enjoy your special family celebration.

As you noted, we offer modern, oversized apartments in a perfect central city location. The kitchens are fully equipped which makes self-catering very easy and convenient.

It’s fantastic to read that the front desk staff assisted you with recommending restaurants and organising public transport for you. The staff at Meriton Serviced Apartments Pitt Street aim to provide the highest level of service possible to ensure that everyone has a memorable stay with us!

SusanAdelaide thank you for highly recommending us to fellow travellers, from the team at Meriton Serviced Apartments Pitt Street we look forward to welcoming you on your next return to Sydney!

Kind Regards,

Nico M
Senior Manager on Duty
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Auckland, New Zealand
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 4, 2013

I decided to take my wife to Sydney from NZ for Valentines Day this year and booked at the Meriton Pitt st. Booking was easy and the location could not be better in terms of getting there by train,Darling Harbour,Shopping and the Rocks also very handy. Check in was easy and I booked a 1 bedroom as I understood form the web they were higher. Our room was on the 19th floor and had No View at all. Although I had booked a King unit we arrived to find a twin unit,no panic but did take a couple of calls and 5 hours to fix. No plug for the hand basin,makes shaving difficult,although several came up none worked. No seat lid on the toilet.. Location Great,Good reception people,but apartment feels old and tired.Would I stay again? Probably not..

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meriton M, Manager at Meriton Serviced Apartments Pitt Street, responded to this review, March 21, 2013
Dear AucklandRock,

Thank you for choosing to stay with Meriton Serviced Apartments Pitt Street.

It was lovely to read your comments and I was pleased to see that you chose Meriton Serviced Apartments Pitt Street as a way to spend Valentine’s day with your wife. I was disappointed however to read your comments regarding the lack of attention to detail and delayed service, please note that I have personally investigated your comments and would like to extend my apologies for not meeting our standard that we pride ourselves on. I note that you were allocated an accessible friendly apartment which explains why there was no toilet lid, I do hope this did not tarnish your overall stay.

Thank you once again for sharing your feedback and I hope you will reconsider staying with Meriton Serviced Apartments in the near future.

Kind Regards
Tarryn P
Hotel Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Meriton Serviced Apartments Pitt Street

Address: 329 Pitt Street | Corner Pitt and Bathurst Streets, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Sydney
#11 Luxury Hotel in Sydney
#17 Business Hotel in Sydney
#29 Romantic Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Meriton Serviced Apartments Pitt Street 5*
Official Description (provided by the hotel):
Boasting 178 spacious apartments of impressive space and design in a variety of studio, one, two and three bedroom configurations. Located on the corner of Pitt and Bathurst Streets the property occupies a central position in the heart of Sydney. Conveniently within walking distance to most business including the financial precinct of Martin Place. Also only moments to Hyde Park, State Theatre, Darling Harbour, World Square and Chinatown. The world famous Queen Victoria Building is just around the corner and is full of inspired shopping and eating options. A short stroll down Pitt Street and you'll find The Galleries Victoria, Strand Arcade, Myer, David Jones, Mid City, Westfield Shopping Centre and Castlereagh Street where the best designer brand boutiques await. An array of dining experiences and entertainment options are close-by, so you can enjoy all the cosmopolitan life that Sydney has to offer. Exploring Sydney is easy with so many ways to get around town including buses, ferries, trains and Light Rail systems. A variety of local restaurants are able to deliver meals directly to your apartment door or within the same block of the property is a large Woolworths Supermarket for all your grocery needs. Luxurious spacious apartments have a kitchen (studios have kitchenettes), and a separate laundry, which includes clothes washer, dryer, iron and ironing board. The apartments are also fully air-conditioned and most have opening windows and balconies to allow for fresh air. ... more   less 
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Also Known As:
Meriton Serviced Apartments Pitt Street Hotel Sydney

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