I can honestly say nothing negative about this hotel. The staff was incredibly nice, helpful, and informative. They gave my boyfriend and I some great advice about where to walk, some cool hidden pubs (the Bennett Inn and the Barbershop), and a unique dining experience (the Night Noodle Market in Hyde Park!).
The rooms are gorgeous, spotless, and OH MY GOD the bed. When I first saw that you could purchase the bed through the hotel, I thought it was a bit weird, but after our first night we were ready to order a mattress topper through the included iPad (every room has one). There was no pricing info, though, so we decided to wait till we got home (still haven't had time).
The espresso was delicious, as was their breakfast. Didn't have time to grab dinner since the Harbour kept us pretty busy!
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