- Elegant interior albeit a little subdued in the restaurant itself. People will have different opinions as to what atmosphere they want in a restaurant but I prefer them to be a little more vibrant.
- Our waitress was friendly enough
- Food ok. Certainly not the best I have eaten, particularly at the prices set. Can't really complain about the price - you should expect to pay a premium for the location and I knew the prices before I went but it does lift the taste expectation. Unfortunately it didn't live up to this expectation.
- Wine glasses typically finished and had to be asked to be refilled. If you are going to take the bottle from the table you would expect more attentive service. Common theme for tables around us aswell.
- The wine issue was compounded further when we asked a "hostess" if we could have a refill from our bottle as we hadn't caught the attention of our waitress for a while (who in fairness had too many tables to look after). The hostess response was "I am a hostess, not a waitress". Frankly that isn't good enough, particularly when the said hostess had spent most of the meal waiting on tables with drinks and clearing glasses. This compares to somewhere like Al Browns Depot in Auckland where Al Brown often walks round himself filling peoples glasses when his staff are busy (as well as being pretty harsh on his staff when things like water isn't replenished before it is empty).
- They tried to bill us $14 per Oyster rather than $4, which we had before our entrees. It took several attempts to get the correct price. In the end they took the Oysters off the tab which was masqueraded as to compensate us for our wait on wine being refilled. Slightly cynically I expect it was because they couldn't amend the price in the till - otherwise why wouldn't they have took it off as a goodwill gesture before?
- Overnight we both contracted food poisoning. Clearly it is difficult to pinpoint where that was contracted from and in fairness we probably ate some higher risk items, notably Oysters, Scallops and Escargot.
In summary the restaurant appears to be upmarket but comes across as pretentious given the average food and quite poor overall service. Resisted the temptation of giving a terrible rating as didn't want to come across as bitter for contracting food poisoning which may or may not have been attributed to this restaurant. Couldn't recommend. Pony Dining (around the corner from Ananas) was much better in terms of food and service albeit slightly more expensive.
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