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“$19-$25 taxi ride to Central Sydney” 4 of 5 stars
Review of Meriton Serviced Apartments Zetland, Sydney

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Meriton Serviced Apartments Zetland, Sydney
8 Defries Avenue, Sydney, New South Wales 2017, Australia   |  
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Hotel amenities
Ranked #10 of 184 Hotels in Sydney
Shepparton, Australia
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“$19-$25 taxi ride to Central Sydney”
4 of 5 stars Reviewed October 9, 2013

Just checked out of Meriton Zetland. We booked thru booking.com, a studio apartment. When we got there, we were given a key to a one bedroom apartment!!!! Which was actually awesome & really spacious for the 2 of us. . . I have my title as it's only feedback about the location is it's a 15 minute walk to a station or a $19-$25 taxi ride into town (obviously depends where u pick up & drop off). So it's something to keep in mind when booking the accomodation as u need to factor in travel costs. But it still worked out as a cheaper option for us anyway. . . My only negative is that they didn't re-stock the amenities eg, toilet paper, salt & pepper, dish washing liquid. Which made it hard to tidy up everything with the 1 tea towel & get dishes all clean for the whole stay. Cos they do ask u to do the dishes which is so fine but yeah, would have been handy to not have to call for toilet paper. I would stay here again & I would recommend to others. If any other Meriton locations are of the same standard I would definitely stay there too! Thanks guys :)

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAZetland, Manager at Meriton Serviced Apartments Zetland, Sydney, responded to this review, October 11, 2013
Dear crtny,

Thank you for choosing to stay with us at Meriton Serviced Apartments Zetland and thank you for your review.
I would like to say that I was disappointed with your comments about the housekeeping service. The apartments are supposed to have their amenities replenished every day. I am sincerely sorry for this and will be investigating with the housekeeping team to find out why this did not happen on this occasion.
We are so happy that you would recommend us to others. Thank you.

Kind regards,

Belinda L
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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918 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (271)
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Melbourne
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 9, 2013

Recently had an overnight stay at Zetland based on the price. The apartments are nice and new with all amenities, however my partner and I both had extremely sore necks from the high,firm pillows.There isn't a lot around within a nice walking distance, you would need to drive or as we did catch buses and trains. The bus stop is a 10 minute walk from the apartments.
My only other issue was the lack of security within the apartments, you did not need your key pass to go between floors. This concerned me based on the large numbers of groups of young people staying there obviously getting ready to party as they were walking around with slabs of beer which was not a very welcoming sight upon arrival.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAZetland, Manager at Meriton Serviced Apartments Zetland, Sydney, responded to this review, October 11, 2013
Dear VICS4,

Thank you for choosing to stay with us "Nice new apartments" and thank you for your review.
The apartments are still very new and very spacious with all the amenities.
The area will soon be developed and will have more cafes, restaurants and a supermarket close by. This will ensure this area will boom with style.
The pillows that you mentioned being too hard, we do provide a softer pillow when requested at the reception desk. Something to think about for your next stay.
We hope to see you in the near future.

Kind regards,

Belinda L
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Townsville, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 9, 2013

I was booked in to a studio twin room and was extremely impressed to be upgraded to a two bedroom suite. The rooms were fantastic, the beds exceedingly comfortable, the showers brilliant!
The staff were absolutely lovely as well. Very friendly and polite.
The only suggestion I would make would be to have a local area map with bus stops, restaurants/cafes etc that are close by marked on it.
I took advantage of their paid parking as well....so much cheaper than elsewhere.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAZetland, Manager at Meriton Serviced Apartments Zetland, Sydney, responded to this review, October 10, 2013
Dear T H,

"WOW, Excellent" Thank you for such a fantastic review. It is always great to read a review such as yours and it tells us we are doing something right.
Thank you for your comments about the friendly staff, I will be sure to pass them on and they will be rewarded. We are very proud of our newest property at Zetland and we will surely keep up the great work.
Thank you once again for your review.

Kind regards,

Belinda L
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
1 of 5 stars Reviewed October 8, 2013

Just starting off the rooms were nice and clean but the administration were really disorganised and inefficient. I had written to the hotel 2 weeks prior to the booking date asking for all the beds in our three bedroom apartment to be converted to singles as well as asking for a check in time to be moved forward an hour (1pm instead of 2pm).

I was told that they were able to accommodate the bedding preferences and the request for the earlier check in time would be passed on to housekeeping.

However, upon the guaranteed check in time at 2pm, the room was not ready. We were given a key to to a room at 2.30pm however when we went up to the room, housekeeping were still cleaning. We were only given a room at 3pm by a very rude staff member on the front desk.

  • Stayed October 2013, traveled with friends
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAZetland, Manager at Meriton Serviced Apartments Zetland, Sydney, responded to this review, October 10, 2013
Dear Tone-Ab,

Thank you for providing us with your review regarding your recent experience at Meriton Serviced Apartments. I am disappointed to read your comments and we would appreciate if you could elucidate on the experience that you had to improve the services we provide and pride ourselves on. I would still like to discuss your concerns in more detail. If you could please contact us via 'tazet@meriton.net.au' this would be appreciated.

Kind regards,

Belinda L
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
1 review
4 of 5 stars Reviewed October 8, 2013 via mobile

I originally booked a studio for 4 nights and was upgraded to a lovely two bedroom, bi-level unit. The location is great, close to public transport into the city. Amazing Thai restaurant a few minutes away. Rooms/ grounds were spotless clean, staff friendly. The rooms have everything you need and every detail is thought of down to the laundry and dish detergent.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAZetland, Manager at Meriton Serviced Apartments Zetland, Sydney, responded to this review, October 10, 2013
Dear Nicoleie22,

"Great experience" Travelling all the way from Pennsylania, we are so glad that we made your 4 day stay over a great one. Plus being upgraded from a studio must of really topped off your stay.
Zetland is becoming a fantastic place to stay, close to the city and transport so nothing is out of reach especially for travellers.
We hope to se you again real soon in Australia.

Kind regards,

Belinda L
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
1 review
5 of 5 stars Reviewed October 8, 2013

The apartment have 2 shower-room,Comfortable living room , Beautiful balcony.
There are the complete kitchen utensils and appliances.
The location of hotel is close to the airport.
The nearest train station is greensquare station.it takes 15-20 mins by walk.
At last the price is competitive.

Room Tip: rooms far from road side may be quieter.
See more room tips
  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAZetland, Manager at Meriton Serviced Apartments Zetland, Sydney, responded to this review, October 10, 2013
Dear Terran Z,

"Very nice & new apartments" Thank you for you review Terran. You have really just about said it all about Meriton Zetland. Thank you.
We hope to welcome you back in the near future.

Kind regards

Belinda L
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2013

Securing accommodation for a family (of four) near the Sydney airport at a hotel is impossible, unless willing to book two rooms. I booked the Meriton Apartments at a very reasonable price, over the phone (same price as internet). About 5km from the airport - this worked very well for our family as we had a very early flight the next morning. Only wish we had checked in earlier so we could enjoy the beautiful apartment. Exceeded expectations.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAZetland, Manager at Meriton Serviced Apartments Zetland, Sydney, responded to this review, October 11, 2013
Dear Paula187,

Thank you for choosing to stay with us at our newest Meriton Serviced Apartments at Zetland and thank you for your review.
This is a great property with ease getting to the airport for an early flight. As mentioned in you found it reasonably priced and exceeded your expectations.

Kind regards

Belinda L
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Meriton Serviced Apartments Zetland, Sydney

Address: 8 Defries Avenue, Sydney, New South Wales 2017, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 184 Hotels in Sydney
Price Range (Based on Average Rates): $
Number of rooms: 334
Official Description (provided by the hotel):
Meriton Serviced Apartments Zetland is perfect for both the leisure and business traveller alike. With a plethora options available only moments from your doorstep there's no better place to stay. Surrounded by tow of Sydney's finest golf courses, the Sydney Cricket Ground, the Sydney Football Stadium and the largest racecourse in NSW- Randwick Racecourse. A short stroll will lead you to the world famous Centennial Park perfect for a morning walk/run, or just take some time out to be encapsulated by its beautiful surround. For all your entertainment needs, the Entertainment Quarter has cinemas, restaurants, shopping and bards or a quick car ride will have you soaking up the sunshine at nearby beaches. ... more   less 
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