WE stayed here and found it to be very unfriendly towards families, we had our grandaughter with us and she was under 18 (she was 16) and wasnt even allowed into the place to have dinner , we were told we would have to eat elsewhere or buy her a meal and she would have to stay in her room to eat it and we could have ours in the room with her, we found this un acceptable as there was no where in the room to eat a meal unless you sat on the bed. When we arrived were told by the barmaid or who ever she was that my grandaughter had to wait outside in the street while we checked in as reception was in the bar and she could come in , as we had already paid for the room had we known before that family was not welcome we would NOT have stayed there. The room was a FAMILY room which i cannot understand why they have them , what do they class as a family if under 18's are not welcome in there.
The lift was heavy and hard to hold the doors open , not very disabled friendly , the room had tea/ coffee milk but no kettle, the pillows were flat as pancakes and the bathroom which is shared with other guests had a bath and shower, the shower had no hot water running to it and was cold so tried to have a hot bath instead to find there was no bath plug, no toilet paper in the shared toilet either, I woke the next morning after finally getting to sleep around 12am , very noisy from the street level below to find my legs had broken out with some sort of rash and bites on them just hope it was not bedbugs . I found the staff to be very rude if i asked sort some sort of help , it was like to much bother for them .
I would never stay there again or reccommend it to anyone who plans on staying in sydney with a family .
- Also Known As:
- Grand Hotel Sydney
- Official Description (provided by the hotel):
- Stay smack bang in the heart of Sydney in a historic pub that really takes some beating. Sprawling over three floors, its twenty rooms cater from singles to families – with basic, budget family and backpacker accommodation.Each guest enjoys a complimentary continental breakfast daily and room facilities include cable TV, fridge, fan, tea and coffee making. The Grand also has an inviting ground floor oak-panelled bar and bistro, a bottle shop, the maritime-themed 30 Knots bar on the first floor and a Pool Room on the second.Better yet, it’s just 200 metres away from Sydney Harbour and walking distance from many iconic sightseeing destinations. ... more less
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