I really wanted to give QT five stars, purely because they provide free Wi-Fi - unlike so many other hotels - but I didn't quite feel like I had a five star experience.
The location is fantastic, but you really don't want to drive here. We arrived by train so no issues with parking. Rooms are very well appointed and full of interesting design features. Bed very soft - so I'm not sure how I would have felt after a few days. But for one night it was perfect.
HOWEVER Service was a bit hit and miss. Every time I entered the hotel the red wigged concierge seemed to be gossiping to colleagues. It's a fun place to work I suppose.
I had booked directly with the hotel, over the phone, and had been required to pay a deposit. However when I checked in no record of the deposit could be found. This was dealt with in a very clumsy way - "oh why don't you just check when you leave that the deposit has been found". Not very reassuring, especially when $200 is held on your credit card and not refunded until 9 days after check out.
I also had a couple of treatments at the QT Spa. The Hammam-inspired steam room was un-inspiring, and the seats are designed in such a way that you end up sitting in a giant puddle if you switch on the rain shower. The receptionist had no idea what to charge me for my treatments, and I ended up standing around for 10 minutes waiting for the manager to process my payment.
- Official Description (provided by the hotel):
- With an eye for modern design whilst reflective of past, the 200 guest suites that make up the QT Sydney hotel have been carefully crafted within the historic Gowings and State theatre buildings. This boutique Sydney accommodation retains many of the buildings most distinctive features, such as the blend of gothic, art deco, and Italian architecture that form the dazzling exterior of the building.With a contemporary and, at times, quirky design, all guestrooms feature creature comforts such as luxurious bedding, high-speed internet, walk-in showers and most guest suites also offer an indulgent oversized soaking tub.The lower levels of this truly designer Sydney Hotel, will retain a historical allure but be the home of Sydney’s hottest new bar Gilt Lounge and Robert Marchetti’s newest creation Gowings Bar & Grill.FEATURES200 designer guest roomsGowings Bar & GrillGilt LoungeParlour Lane RoastersspaQ – luxurious day spa, also open to the publicPrivate dining and events24-hour room service ... more less
- Reservation Options:
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