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“Finally a fun hotel in Sydney” 5 of 5 stars
Review of QT Sydney

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QT Sydney
5.0 of 5 Hotel   |   49 Market Street | Cnr Market and George Streets, Sydney, New South Wales 2000, Australia   |  
Hotel amenities
Ranked #14 of 182 hotels in Sydney
Sydney, Australia
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
31 helpful votes 31 helpful votes
“Finally a fun hotel in Sydney”
5 of 5 stars Reviewed February 10, 2013

We stayed here for one night in the most basic room for a special occasion. As someone who often stays in the city for pleasure and not business, it is so refreshing and wonderful to see such a beautiful and original high end hotel open that is focused on being an authentic experience for it's guests and providing seriously great service. This hotel is all about the experience and this can be summed up by the espresso martini station in the hotel room with all the ingredients and instructions needed to make 2 fabulous martinis, a great start to the stay and something that all hotels should think about doing - such a great idea! The room was extremely well appointed, very glam and made us feel like we were in new York (about time Sydney) and so much better then the bland boring rooms we have previously stayed in. Very comfy bed and the bathroom was big and very modern. Loved all the mini bar options as well as the nespresso machine. It was fun exploring the room and the hotel and not knowing what to expect, the lobby and downstairs by parlour lane is beautifully decorated, it's even an experience riding in the lifts that change music when different amounts people get in - fun! We had dinner at gowings grill which was very nice especially the prawn cocktail entree and the profiteroles for dessert, stopped off in the bar afterwards for a drink and couldn't believe how beautiful all the staff were but also how friendly, they moved things around to find us a seat and helped us with our drinks selection, an absolute rarity at pretty much any other high end bar in Sydney for the average folk. Gowings also made us feel like we in a lam in NYC, the decor is so glam. The only criticism I would have is that we thought the air con was a tad bit too loud but it didnt end up affecting our sleep and having had a bit of a head cold at the time, I thought the tissues were more like paper, obviously the cheapest kind going, and I would have expected them to be of a higher quality. Overall, QT is refreshing and fun, it's more then just a hotel to stay a night if you can't be bothered getting home from city, it's a 5 star experience to be enjoyed to the fullest!

Room Tip: Gowings wing is beautifully art Deco and very quiet
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sasrowlandsQT, Director of Social Media at QT Sydney, responded to this review, March 16, 2013
Dear HN_travels25,

Yay! Getting a NYC comparison in a review is about the best of the best. Our own little piece of New York right in downtown Sydney. What a dreamboat!

Thanks so much for letting us know that you loved your stay, and it is so wonderful to see Sydneysiders getting in and trying the hotel. I know I am absolutely, positively, no holes barred biased about how wonderful the hotel it, but in all seriousness - it is the best :)

Please check us out again.

Sas
QT
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510 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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English first
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 9, 2013 via mobile

The hotel looks great, the welcome is warm, there is loads of privacy, the wifi is free and fast and the rooms are spotless and great to look at and be in - but there were a number of small things that really bugged me: the bed was actually two singles stuck together and they were about as firm as wet lettuce; the TV remote and the air conditioning in my room didn't work properly; half the contents of the in-room menu and info pack appeared to be missing; concierge only picked up the phone occasionally when being called from the room; a bucket of ice ordered for the room never showed up; room service/concierge service were not especially helpful when they did pick up the phone; check-in was under-staffed (unless you count the staff member standing there looking pretty while the other did all the work and the queue just waited); service in the Gowings restaurant was a bit chaotic and impersonal (although the food was OK). I acknowledge that had I raised any of these (admittedly small) issues with staff during my visit they may well have been addressed, and I may be being picky on a couple of these poitns, but for $400-plus a night, little things like this shouldn't happen. It's great to have a stylish and cool hotel in such a great spot in Sydney but it would be great also if the service and attention were of a high enough standard to make recommending it to visiting friends and family a no-brainer, which unfortunately on this evidence it is not.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sasrowlandsQT, Director of Social Media at QT Sydney, responded to this review, March 16, 2013
Hey James H,

Shivers - we really lacked the finishing touches to make your stay fantastic. I am so sorry that this happened, and we really hope that you will check us out again.

The decor will be the same, ut the service will absolutely be better.

Sas
QT
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Sydney, Australia
1 review
5 of 5 stars Reviewed February 4, 2013

Stay a few nights in the King delux suite. You will not be sorry.
We recently stayed over the Australia Day weekend for my wife's birthday treat.
Great atmosphere and excellent service by all the staff.
Qt is perfectly positioned within the city of Sydney and close to all transport and interesting sightseeing places, restaurants and nightclubs.

Try not to get carried away dancing in the elevators, because I was sprung a few times when the elevator door opened and I was still bopping to the music inside. The wife and I loved those elevators.
Try the Tuna on the dinner menu. Awesome!
I found this hotel to be refreshing and interesting to the eye. Lots of good design that is visually stimulating.
We will be back for another weekend soon.
This hotel has everything and is well thought out.
Cheers.
Andrew.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sasrowlandsQT, Director of Social Media at QT Sydney, responded to this review, March 16, 2013
Dear AndrewR,

Ok - we are twins. Tuna = my fave on the menu. Elevators = my fave thing in the hotel. Dancing in the elevators = too many awkward moments to recall.

We are delighted that you really enjoyed your stay and that your loved up getaway was everything you wanted it to be.

Sas
QT
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Bath
Top Contributor
50 reviews 50 reviews
27 hotel reviews
Reviews in 22 cities Reviews in 22 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed February 1, 2013

This is a stylish, beautifully decorated hotel in the centre of Sydney, so it's in a great location for sightseeing, you can walk to Darling Harbour and the train station and bus stops are very close by. It's also a great place to start a run down through the Botanical Gardens to the opera house (if you're that way inclined), it's a nice circuit.
Staff are friendly and pleasant, and, although somewhat lacking in local knowledge, helpful in other ways, e.g. providing us with an electrical adaptor.
We arrived straight early morning after a long flight and our room was ready, which was great.
Some people have found the beds too soft, but we found them extremely comfortable (just show you can't please all the people all the time). Rooms are spacious, coffee machine and milk frother a very nice unusual addition. Only problem with our room was the lack of light - it face a building very close by so there was no daylight, but the room lighting was inadequate. Apart from that, lovely.

Room Tip: ask for one facing the front of the building if you want daylight
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sasrowlandsQT, Director of Social Media at QT Sydney, responded to this review, March 16, 2013
Dear BathHappyTraveller,

Thank you for an absolutely lovely review. I bet you would have been an absolute delight to take care of. There is always a special sort of kindness that comes across in reviews from our English travellers. Very gentle :)

Wonderful that you loved the beds. We have had a few comments on people thinking that they are too soft. I personally have never slept better than on these beds. It is such a personal thing.

I hope that you will make the trip again, and we will make sure to pop you in a front facing room as you have requested.

Happy and safe travels
Sas
QT
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Baar, Switzerland
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 1, 2013

Just came from Vancouver that morning, I had a warm welcome at the reception. Had a short visit in the room and went away for some sight seeing etc. Really a good spot to start going into any direction in the city.

Room Tip: Enjoy your stay!
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  • Stayed November 2012, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sasrowlandsQT, Director of Social Media at QT Sydney, responded to this review, March 16, 2013
Hey huggi77!

Your profile pic is fun! We are delighted to have been a fantastic first stop in your trip to Australia. I am especially delighted that you had a wonderful first experience at reception.

Hoping you have a great trip, and hoping to see you again.
Sas
QT
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 27, 2013 via mobile

I don't normally review hotels, however we had such a great experience that I just had to write a review. Decided to take the family into the city to celebrate Australia Day. After searching the net, decided on the QT as something different. We were not disappointed!!! From the first contact with the hotel we were impressed from valet parking the car (yes there is a cost, but not unreasonable when you consider the cost of car parking in Sydney!) to check in to room service all the staff were polite and wonderfully helpful.....nothing was a problem! We stayed in a twin room which was great...the decor and bathroom were fab, particularly loved the sliding doors between the room & bath. Loved the funky music in the lifts....made us dance everytime! We requested a late check out, again...no problem! Can't say enough about this great hotel only that we can't wait to go back again!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sasrowlandsQT, Director of Social Media at QT Sydney, responded to this review, March 16, 2013
Dear WrightEscape,

We love, love, love it when people create a profile just to review us. It is such a wonderful feeling. Thanks so much! It lets us know that we have really hit the right mark on your stay.

Fabulous remarks on the staff too. That is musc to our ears.

How fun are the lifts! I was just responding to another reviewer about the exact same thing. I am always dancing in those lifts! More often than not to 'Only the lonely' lol.

Please come again soonest. We would love to have you back.

“We should consider every day lost on which we have not danced at least once.”
― Friedrich Nietzsche
Sas
QT
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Stockholm, Sweden
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 26, 2013

From the greeting at the entrence of the hotel, to the retro designed room, to the helpful concierge (Stela), to the superb breakfast and the fantastic in house steak restaurant food... you know you have come to a 5 star place. This place is a thoughtfully designed hotel all through and through.

The only downside is the view from the room that was pretty much non existent, ask the staff for room with a non-alley view, I would not be surprised if they will arrange for it if they can.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sasrowlandsQT, Director of Social Media at QT Sydney, responded to this review, March 16, 2013
Dear Leswant,

Thanks so much for the Swedish shout out. We consider you guys to be the kings of all things cool, so 5 stars from you is a very big deal!

Next time you are with us, please let us know that you have a particular room request and we will do our very best to make this happen for you.

Tack så mycket
Sas
QT
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Additional Information about QT Sydney

Address: 49 Market Street | Cnr Market and George Streets, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #14 of 182 hotels in Sydney
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — QT Sydney 5*
Official Description (provided by the hotel):
With an eye for modern design whilst reflective of past, the 200 guest suites that make up the QT Sydney hotel have been carefully crafted within the historic Gowings and State theatre buildings. This boutique Sydney accommodation retains many of the buildings most distinctive features, such as the blend of gothic, art deco, and Italian architecture that form the dazzling exterior of the building.With a contemporary and, at times, quirky design, all guestrooms feature creature comforts such as luxurious bedding, high-speed internet, walk-in showers and most guest suites also offer an indulgent oversized soaking tub.The lower levels of this truly designer Sydney Hotel, will retain a historical allure but be the home of Sydney’s hottest new bar Gilt Lounge and Robert Marchetti’s newest creation Gowings Bar & Grill.FEATURES200 designer guest roomsGowings Bar & GrillGilt LoungeParlour Lane RoastersspaQ – luxurious day spa, also open to the publicPrivate dining and events24-hour room service ... more   less 
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