The fist time we stayed at the Sofitel in Sydney was fantastic. We stayed on the club floor for four nights and could not fault the Hotel. However when went went back last November we couldn't believe it was the same Hotel. There were so many things wrong, no phone connection, sheets too short for the bed, locked out of our room. We put this down to the fact this was a one nighiter for us so we ended up in one of the 'ghost rooms' We extended our Check out for a couple of hours and when we were in the club, my husband specifically asked the concierge to ensure our key would work, of course it didn't . The communication seemed to be missing on this visit but too many other things went wrong as well, and this was only over the space of 24 hours. My husband wrote and listed all of the other misses last year and hasn't heard back from anyone, interesting. Last visit there for us, too many other nice Hotels in Sydney to enjoy.
- Official Description (provided by the hotel):
- Sydney's time-honoured five-star hotel in the heart of the shopping and business district has a solid reputation for impeccable service and incomparable elegance. The recent renovations artfully combine the latest in modern convenience with the old-worldcharm that has made it an architectural icon. The hotel boasts premier conference facilities,a fabulous health club and complete day spa. Experience haute cuisine at the restaurant or slip into the lounge for an afternoon tea or an intimate night cap. ... more less
- Reservation Options:
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- Also Known As:
- Sofitel Sydney Wentworth Hotel Sydney
- Accor Sydney Wentworth
- Sydney Sofitel