i just spent a 4 night stay at the blue hotel, due to a cancelled flight, i arrived late into the hotel at about 10.30 pm, my problem. i had to drag 2 suitcases from the taxi all the way into the base of the stairs that lead to the front desk, no sign of porter for a good 7 or 8 minutes, ginally while at front desk i noticed porter putting my 2 cases onto the trolley, this was the least of the problems i encounted.
i was so tired and sore, i got room service to send up a hamburger for dinner at 10.30pm. food was great.
went to bed, got up the next morning to have a shower.......aghhhhhhhhhhh, mould and stains all over the floor of the shower base and mould over the walls at eye level, i am 160cms, and i was eyeballing mould straight ahead on shower walls, in and around the soap holder,
i paid for 4 nights for a superior loft room on the city side to share a room with mould. i made a complaint on the first day, and asked a female staff member to check the shower, and try and fix the problem, and check other equivilant rooms to get me moved into a cleam shower room, when i returned later in the day, i got told the other 2 similar rooms had the same problems, i complained every day to many staff members, and the only option offered was i had to live with the mould. eventually i asked for the duty manager on thelast day of me stay, who is a very nice guy, who i asked to come and inspect the shower with me, he entered the bathroom and actually gasped with horror before i spoke.
so i got to spent a full rate of money for room 515 to have to wear thongs into the shower every day and night. no offer or replacement was made to me while i was in the hotel, so obviously my money and time were of no signifigance to this hotel, as they took my money a month earlier and gave me a mouldy shower in return.
i cant afford to return again to this hotel, to have the mouldy room, especially as my first visit 2 years was fantastic.
obviously the hotel managent reply to this complaint will be we have had a change of ownership and management, but in this case, it is not a reason for a lack of hygene
as a oncology nurse, i find this a poor excuse for poor hygeniene practises in treating its guests this way, and to charge full daily rate for the priveledge is disgusting and if cleaning is this bad before the renovations, goodness how bad they will be after the rooms get renovated
pull upyour cleaning habits
- Official Description (provided by the hotel):
- A boutique property with the reliability, consistency and attentive service of a major business hotel. Each of BLUE’s 100 Guest Rooms, including 33 stunning Loft Rooms, retain the authenticity and charm of the historic wharf building while providing the latest in modern luxury and accommodations. Each room features unique characteristics of the original heritage-listed wharf, modern decor and a view of either the eclectic Woolloomooloo Bay Village or the sensational Sydney Harbour foreshores. Recent Awards- 2012 BLUE Sydney features at No. 9 in the Top 25 Trendiest Hotels in Australia in the TripAdvisor Travellers Choice Awards- 2012 BLUE Sydney features at No. 11 in the Top 25 Trendiest Hotels in South Pacific in the TripAdvisor Travellers Choice Awards- 2012 Conde Nast UK, GOLD LIST includes BLUE Sydney - 2011 Australian Hotels Association award for Excellence – WaterBar, BLUE Sydney- 2010 Conde Nast Readers Choice Award selects BLUE as the ‘Top Hotel in Oceania’- 2010 World Travel Awards London – BLUE Sydney awarded ‘Australia’s Leading Boutique Hotel.’ ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Orbitz, Expedia, Cheap Tickets, Hotels.com, Priceline, Agoda and Jetsetter so you can book your BLUE Sydney reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Blue Sydney Hotel Sydney
- Sydney Blue Hotel
- w Hotel Sydney