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“Metro Sydney Central” 3 of 5 stars
Review of Metro Hotel Sydney Central

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Metro Hotel Sydney Central
3.5 of 5 Hotel   |   431-439 Pitt Street, Sydney, New South Wales 2000, Australia   |  
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15%Off Superior Room Rate
Ranked #96 of 184 Hotels in Sydney
Spring Hill, Florida, USA
1 review
“Metro Sydney Central”
3 of 5 stars Reviewed yesterday NEW

This hotel is well located and is withing a 5 minute walk to the Sydney Central Train Station and near China Town.

The rooms (we were in 2 at 2 different times) ranged from the small side to medium. The hotel was clean and the staff attentive and helpful.

The restaurant is only open for breakfast, which is a reasonably (for central Sydney) priced $18/pp for the buffet.

Wicked was playing i the theater right across the street.

  • Stayed November 2014, traveled with friends
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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188 reviews from our community

Traveler rating
    29
    81
    59
    13
    6
See reviews for
39
51
15
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Canberra, Australia
Top Contributor
96 reviews 96 reviews
32 hotel reviews
Reviews in 45 cities Reviews in 45 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Yes, this is not a luxury hotel but in terms of Sydney prices, I think its great value for money. We only had a one night stay while in town for a concert and this place was ideal. The bathroom is on the small side but adequate except for the gymnastics you need to do to reach the toilet paper behind your back. The room was quiet. Our rate included breakfast and while it was basic (fruit, cereal, bacon and eggs and pastries),it was good enough -except for the coffee -brewed coffee would have been nice! Parking is about 100m down the road in a public car park, fine for us with just one small case but worth noting if you have a lot of luggage.

There is an alcohol vending machine in the foyer which I haven't seen before -not the cheapest but okay if you are desperate I guess!

Given we paid less than $200 for a rate that included room, parking and breakfast for a Sydney centre room,I think this is great value for money. I would stay here again. There is a lovely Thai restaurant a couple of doors down that I recommend -Similan -see my review.

  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Top Contributor
143 reviews 143 reviews
35 hotel reviews
Reviews in 42 cities Reviews in 42 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Comfortable room, looks fairly recently renovated. Comfortable bed. Very good value compared to other similar hotels. Easy walking distance from central station making the airport line easy. Pleasant and helpful staff allowing very early checkin. Didn't give 5 stars, as the fridge either want working or wasn't turned on - didn't notice till I went to take something out. Also the shower was a bit temperamental getting a good temperature. I'll stay again.

Stayed December 2014, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cowra, Australia
Top Contributor
52 reviews 52 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

After spending an extended amount of time here at the end of August, I needed a place to stay overnight for a trip to Sydney in mid September. Once again, I cannot fault the hotel or the staff. They were all courteous and helpful.

I have to commend the maintenance men, who, when I had issues with the lock on my door, were on the job instantly and didn't stop until the issue was fixed - the whole door handle/lock had to be replaced. Thank you!

  • Stayed September 2014, traveled solo
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanos V, Manager at Metro Hotel Sydney Central, responded to this review, 4 days ago
Hi Quinni_224,

We are glad that you have enjoyed your stay in Metro Hotel Central once more. Your feedback is invaluable to us especially coming from a return guest.

I am happy to see that the issue that you had with your door was resolved promptly and to your satisfaction. I will make sure to pass your feedback to our maintenance team for their review.

We will be looking forward to your future stays with us, feel free to contact us anytime. In the meantime, have a wonderful festive season.

Regards,
Stefanos V.
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hobart, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a weekend away in Sydney in November, really enjoyed our stay.
Clean, Comfortable and very central to Chinatown / Central Station / Paddys Markest etc
Staff all professional and friendly, definitely recommend the restaurant that is affiliated with the hotel, very nice and great cocktails!

Definitely stay again. :)

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanos V, Manager at Metro Hotel Sydney Central, responded to this review, 1 week ago
Dear Sophie,

Thank you for your stay in Metro Hotel Sydney Central and for the review regarding your experience here. We are glad that you have enjoyed your stay and that you found us a good value for money accommodation.

It is true that we are in a great area of the City to walk around and explore the various attractions and that our staff are always happy to assist with directions and enquiries.

We will be looking forward to your next visit here. For all further enquiries, feel free to contact us.

Kind Regards,
Stefanos V.
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tacoma, Washington
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Room was nice and clean - nice size bathroom with tub and hairdryer. Have safe in the room. Great Nescafe coffee and teabags in the room. Have to pay for WiFi - $5 for one hour. Good location - about 10 minutes from the train Central Station. It's very near to Paddy's Hay market. It's on Pitt Street and George St is just behind the hotel. So, it's pretty close to all the shopping. Quite a safe area. There are several restaurants nearby.

Room Tip: Double room was cheaper than a single room when I booked. So, eventho I was alone, I got the double...
See more room tips
  • Stayed November 2014, traveled solo
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanos V, Manager at Metro Hotel Sydney Central, responded to this review, 1 week ago
Dear Dayung,

Thank you for your valuable feedback and recent stay in Metro Hotel Sydney Central. It is true that our hotel is an excellent option for people who are using public transport to move around Sydney and for those who just like to walk around to the various attractions.

We have great value for money options for every traveler and our team is always happy to assist with information of places to visit and things to do in Sydney. There are also packages on our website that you can book inclusive of internet usage so that you will not have to pay additional fees for this service.

I will pass your feedback to the rest of our team and we will be happy to have you stay with us in your next visit in our city.

Kind Regards,
Stefanos V.
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ahmedabad
Top Contributor
85 reviews 85 reviews
47 hotel reviews
Reviews in 24 cities Reviews in 24 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel from 24th to 26th November, 2014.This is one of the best centrally located hotel. All market area, Casino, restaurants are in a walking distance. We had a good time here. We also took local metro train to visit our local guest 60 kms away. Staff of the hotel is quite cooperative. Quality of food as well as packed morning breakfast was excellent and sufficient.

Room Tip: Any rooms are good rooms from 2nd floor.
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  • Stayed November 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanos V, Manager at Metro Hotel Sydney Central, responded to this review, 1 week ago
Hi Jagdish,

Thank you for staying with Metro Hotels and for leaving us your review. We are glad that you had a nice time in Sydney and that you got to see your friends and local attractions. In our hotel we always try to offer a good value for money accommodation with a friendly service and it is always good to know that it works.

I will make sure to forward your review to our front office and restaurant teams for their updates. We will be looking forward to your next trip here.

Kind Regards,
Stefanos V.
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Metro Hotel Sydney Central

Address: 431-439 Pitt Street, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #96 of 184 Hotels in Sydney
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Metro Hotel Sydney Central 3.5*
Number of rooms: 220
Official Description (provided by the hotel):
Centrally located, 12-story hotel; close to Chinatown, Darling Harbor, Queen Victoria Building & 500m from Central railway station. ... more   less 
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