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“"Very impressed"” 5 of 5 stars
Review of Metro Hotel Sydney Central

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Metro Hotel Sydney Central
3.5 of 5 Hotel   |   431-439 Pitt Street, Sydney, New South Wales 2000, Australia   |  
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Complimentary bottle of wine
Ranked #94 of 185 Hotels in Sydney
Brisbane, Australia
2 reviews
1 helpful vote 1 helpful vote
“"Very impressed"”
5 of 5 stars Reviewed July 28, 2014

I stayed for 3 nights from 18th - 20th July 2014, and was more than impressed with the whole stay. Price was great, staff very friendly and helpful, rooms very clean and fresh. Location was amazing, easy walking distance to Darling Harbour, Paddy's Market, Pitt Street Mall. Within 50 metres of the hotel is the Capitol Theatre, great restaurants, cafés and pubs. I'll definitely be staying there again.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanos V, Manager at Metro Hotel Sydney Central, responded to this review, July 28, 2014
Dear Donnah H,

Thank you for leaving a review for our hotel. We are glad that you have enjoyed your stay and hotel location.

We will be looking forward to your future stays with us.

Kind regards,
Stefanos V.
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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240 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Bunbury
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 27, 2014

We stayed for 1 night in July to see the Lion King. The Capitol Theatre is across the road so great location for that. The rooms were ok bathroom ok, but the toilet was crushed into one corner, when I sat down my knees touched the wall in front of me. They were clean and reasonably quiet.
Staff were ok but the check in area is small so if there are a few people you may wait.
It's a bit of a walk to most tourist attractions but Central station is about 300m away.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanos V, Manager at Metro Hotel Sydney Central, responded to this review, July 27, 2014
Dear Rod H,

Thank you for your stay and feedback left for our hotel. It is good to learn that you had an overall positive experience from your stay.

I will forward you feedback regards the room amenities to our Maintenance team for their review.

We will be looking forward to your next visit.

Regards,
Stefanos V.
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 26, 2014

We needed to spend a single night in the city and this was perfect. I found the room very clean and the bed comfortable. Don't really understand the complaints about small rooms, was suitable for us. Single complaint - they must have re-done the bathtubs with inserts making it a challenge for tall people.
It is a very short walk from Central, easily done unless you have excess baggage. Close to amenities. Roof top pool that we couldn't use as it was winter..
We had a room on a high floor, may be noisy on lower levels.
I would stay again.

Room Tip: Higher levels better to avoid street noise.
See more room tips
  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanos V, Manager at Metro Hotel Sydney Central, responded to this review, July 27, 2014
Dear CdnDiveGal,

Thank you for the feedback regarding your stay. We are glad to learn that you had a nice stay in our hotel.

We receive a lot of positive feedback regarding our location that is close to most attractions in Sydney and only a short stroll away from public transportation.

We will be looking forward to your next visit.

Warm regards,
Stefanos V.
Operations Manager
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Klang, Malaysia
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 25, 2014

stayed here for 5 days and their services was excellent. the staffs are friendly, helpful and the location is very strategic. close to the capitol theatre, and in walking distance all the way upto darling harbour and circular quey as well..

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanos V, Manager at Metro Hotel Sydney Central, responded to this review, July 27, 2014
Dear Jabberwocky91,

Thank you for the feedback regarding your recent stay with us in Metro Hotel Central. We are delighted that you have enjoyed your stay and service provided by our staff members. It is our goal to offer a great value for money accommodation with a friendly service to all our guests and we are happy to receive positive feedback when we achieve our goal.

I will forward your review to our team for their information. We will be looking forward to your next visit in Sydney and in our hotels.

Regards,
Stefanos V.
Operations Manager
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Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed July 25, 2014

Stayed here just over a week mainly for The Lion King at the Capitol Theatre on July 18th since it's right across the road from the theatre, it's pretty much walking distance to everywhere!

We stayed in a good room where we were lucky enough to look down at the capitol theatre! Smaller than I expected but with comfy beds, bathroom, TV, hanger and cupboard, iron and board, and a refrigerator. Noise factor was a slight concern since I could hear some banging and clanging and laughter on some nights outside the door trying to sleep. But I suppose all hotels would have that issue.

Only little problems we had was that we had to get water from the bathroom tap since their was no 'kitchen' tap in the hotel room and we weren't going to spend money every day on water bottles so we simply saved some empty bottles of our own and kept them in the fridge available. We were worried about getting sick from bathroom water but that turned out fine. A little peeved I had to pay extra for Wi-fi access as well.

Sometimes the lifts were a little dodgy inserting the hotel cards we were given and we were worried getting stuck in the elevator at times, but that might've been just us inserting them at the wrong time since we got better at it.

Despite these two (small) problems I would recommend staying here, especially for a show at the theatre.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanos V, Manager at Metro Hotel Sydney Central, responded to this review, July 27, 2014
Dear Gemma H,

Thank you for your stay in Metro Hotel Sydney Central. We are glad that you have enjoyed your recent stay and that you took advantage of our great location. We have had many guests staying in our hotel to watch the Lion King Show as our property is located just across the street from the Capitol Theatre. A lot of positive comments for the show and the performers!

Regarding your comments about the internet access, please note that following our guest reviews we are now offering free internet access of up to one hour daily to all our guests in the hotel business centre.

We will be looking forward to your next stay with us. In the meantime, should you have any further enquiries feel free to contact us.

Kind Regards,
Stefanos V.
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 20, 2014

Stayed for one night in a triple deluxe room. Arrived 30min early but were able to check in early. The reception staff were really friendly and helpful.
Our room was really neat and tidy. Was small for 3 people but we werent in there the whole time. The bathroom was clean and the decor of the room was nice.
My only criticism would be the height of roof it was quite close when you stood up in the bath for a shower and the shower water pressure was really bad.
Other than that I was really impressed and I would stay again

Stayed July 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanos V, Manager at Metro Hotel Sydney Central, responded to this review, July 21, 2014
Dear Rochelle,

Thank you for your review. I am glad to hear that you had a nice stay with us in Metro Hotels and that your trip in Sydney was an enjoyable one.

We always try to offer a good value for money accommodation with a friendly service and it seems that we have achieved this with your stay.

I will forward your feedback to our front office team for their information.

We will be looking forward to your next visit in our hotel.

Regards,
Stefanos V.
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wauchope, New South Wales, Australia
Top Contributor
146 reviews 146 reviews
32 hotel reviews
Reviews in 46 cities Reviews in 46 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed July 17, 2014

We stayed here when in Sydney to see a show at the Capitol Theatre. Could not get a better location for this. We arrived at Central station which is only about a 10 minute walk to the hotel. We were also walking distance(about 20 minutes) to the shopping area. We walked from the hotel to a restaurant in George street before the show.
The room was fine, enough space, nice toiletries, and quiet (we were on the 10th floor). No free wifi. The bathroom basin was bit skinny with the low overhanging shelf. Not a lot of space in front of the toilet so did sit slightly sideways. These things were not a great issue and would not put us off staying here again.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanos V, Manager at Metro Hotel Sydney Central, responded to this review, July 21, 2014
Dear Sue Russell,

Thank you for your review and recent stay with Metro Hotel Sydney Central. We are glad that you had a positive experience from your latest visit in our hotel and that you have enjoyed our great location and service.

Please note that following our guest reviews, the hotel will be offering 1 hr free internet access daily in our business centre to all our guests.

We hope to have you stay with us during your next visit in Sydney. In the meantime, if you have any further comments feel free to contact us.

Kind regards,
Stefanos V.
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Metro Hotel Sydney Central

Address: 431-439 Pitt Street, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service
Hotel Style:
Ranked #94 of 185 Hotels in Sydney
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Metro Hotel Sydney Central 3.5*
Number of rooms: 220
Official Description (provided by the hotel):
Centrally located, 12-story hotel; close to Chinatown, Darling Harbor, Queen Victoria Building & 500m from Central railway station. ... more   less 
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