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“A classy hotel in a great location” 4 of 5 stars
Review of Grace Hotel Sydney

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Grace Hotel Sydney
4.5 of 5 Hotel   |   77 York Street, Sydney, New South Wales 2000, Australia   |  
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Hotel amenities
Ranked #35 of 184 Hotels in Sydney
Farmington, Connecticut
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
“A classy hotel in a great location”
4 of 5 stars Reviewed December 5, 2012

I enjoyed my stay here in October 2012. The staff here was helpful and friendly. My room was very pleasant and although it didn't have a view, it was comfortable and quiet with a nice couch and area to relax. I walked to the harbor, the rocks , shopping and restaurants-perfect.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGraceHotelSydney, Guest Relations Manager at Grace Hotel Sydney, responded to this review, December 24, 2012
Dear singa479,

We appreciate you taking the time to write a feedback on TripAdvisor website.

It is very pleasing to read that you have enjoyed your stay with us and had the opportunity to experience our warmth hospitality. Hopefully we would be able to welcome you back to the Grace Hotel in the near future.

Warm Regards,
Christina Mendieta
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,383 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (262)
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Perth, Australia
Top Contributor
113 reviews 113 reviews
47 hotel reviews
Reviews in 40 cities Reviews in 40 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed December 4, 2012

I had stayed at the Grace some time ago and not been terribly impressed with it, but was booked into it again by work recently and had a very different experience of it. This time I was in a much higher room, away from the conference rooms. I found my room to be extremely quiet, spacious and immaculately clean. Check in was significantly delayed by a fire alarm being investigated, but this was of course beyond the hotel's control and the staff were polite and very apologetic for the delay. This stay certainly changed my opinion of the Grace and I would more than happily stay here again, especially when travelling for business.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotorua
Top Contributor
61 reviews 61 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed December 3, 2012

Spent a long weekend at the Grace. First impressions - great staff, extremely helpful and courteous. Lovely foyer. Room large and well fitted out. Had booked a twin studio and was told we had been upgraded. Certainly spacious with good bathroom (only complaint, towel rail inside shower area?). Beds extremely comfortable. We were offered cheaper breakfasts if we booked and paid the night before which was a bonus - good selection and nice to have your eggs cooked to order. Walk out the door and you are in the centre of the city shopping area. Nice rooftop pool to cool off in after a hot day pounding the pavements. Would certainly stay there again.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 3, 2012

This is my 3rd stay at Grace Hotel and once again, the hotel did not disappoint. Check-in/out was prompt and hassle free. The room was reasonably sized and very clean and the decor was thoughtful. The bed was very comfortable.The cleaning staff were excellent, I left early in the morning and attached the "please make up room" sign on the door, and arriving 2 hours later, the room was clean and fresh. If there is something I can suggest to the hotel, it would be the hairdyers attached to the wall in the bathrooms which did not work very well.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 2, 2012

We had a king room which was very spacious with a good sized bathroom. The hotel is located in a lovely heritage building and was perfect for our needs. We had a dinner booked on the waterfront at Circular Quay overlooking the Opera House on one side and the Harbour Bridge on the other. We also had a champagne breakfast booked (for our wedding anniversary) at Cockle Bay, Darling Harbour. The hotel is located in between and was an easy walk to both. We parked in a nearby public carpark so it was all nice & easy. The bed was comfy so all good. Needless to say we had a wonderful weekend in the city to celebrate our wedding anniversary.

Room Tip: We requested a quiet room on a higher level. We were given a room in the centre of the hotel on the...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 1, 2012

Poor service poor quality food ... Staff unfriendly ... Orders incorrect and they had locked restaurant door so guests could not access closest toilet .. Had to use side service delivery stairs to access facilities on ground floor (which were dirty)

Stayed October 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mackay, Queensland, Australia
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 1, 2012

Class hotel with a really interesting feel with the art deco style. Good location a couple of blocks from Pitt st mall, not far to Cockle bay and Darling Harbour. At the same time we strolled to the rocks quite comfortably.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grace Hotel Sydney

Address: 77 York Street, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Sydney
#23 Romantic Hotel in Sydney
#23 Family Hotel in Sydney
#32 Luxury Hotel in Sydney
#34 Business Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grace Hotel Sydney 4.5*
Number of rooms: 382
Official Description (provided by the hotel):
Discover Sydney from its heart at The Grace Hotel and be steps away from Darling Harbour and King Street Wharf, plus the best shopping, theatres and entertainment on offer. Standing beautifully restored today, the heritage listed 4 1/2 star Grace Hotel offers warm, personalised service and a unique blend of Art Deco charm and contemporary elegance. ... more   less 
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Also Known As:
Sydney Grace Hotel

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