First let me say I am American from the US Midwest. So there are probably norms in Australia that I missed. Considet this as you read this review.
The Grace Hotel has a lot to love. It is a historic hotel, the location is good and the basic room is large and well appointed. The down side is that it misses in key areas. The best thing about the Grace...the shower! Now many will hate the very small bathroom, the shower is basically in an old style tub, but the magic happened when the water came through the shower head. This made me forget the awkward shower, the dangerously slippery tub and the round...not oval toilet.
My major issue for a hotel that charged $185 AUD week day and $260 AUD week end is the fact they do not offer free wireless internet service or ANY FREE internet service in the hotel. Not in the rooms, not in the lobby, not in the business center. A hotel of this class, should at least offer internet service in the lobby or cafe and free tethered service in the room. Heck, you can get that at the Best Western! Business travellers make sure you read this or pay $25 a day for service in your room. I also wish the Grace had a view...any view. In it's defense, it is in the center of Sydney's downtown and with just 11 floors, the rooftop terrace gives you a view of the building next door or the building across the street. There was a building with condos that had tennis courts on their 10th floor, but none of them ( I was on the 9th) offered anything to appreciate in the early morning light.
The Grace also makes you put your room key in a slot by the door that turns the power on. As you leave, you take your card and off the power goes. A nice green touch, however, when I intentionally left my laptop plugged in and my card in the slot so it could perform while I was out, the housekeeper pull my card (no pun intended) and my laptop eventually ran out of power. I left a not attached to my card the next day an it was left in and running.
So while charming, historic and beautiful, the Grace left me wishing I had booked the cheaper, the taller and the more exciting Hilton.
- Official Description (provided by the hotel):
- Discover Sydney from its heart at The Grace Hotel and be steps away from Darling Harbour and King Street Wharf, plus the best shopping, theatres and entertainment on offer. Standing beautifully restored today, the heritage listed 4 1/2 star Grace Hotel offers warm, personalised service and a unique blend of Art Deco charm and contemporary elegance. ... more less
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- Also Known As:
- Sydney Grace Hotel