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“Very disappointing hotel” 2 of 5 stars
Review of Castlereagh Boutique Hotel

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Castlereagh Boutique Hotel
4.0 of 5 Hotel   |   169 Castlereagh Street, Sydney, New South Wales 2000, Australia   |  
Hotel amenities
Ranked #114 of 185 Hotels in Sydney
tel aviv
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“Very disappointing hotel”
2 of 5 stars Reviewed February 22, 2014

Lobby so handsome,very "boutique hotel"....
What a disappointement when you reach your room.........
We get a very,very small room.It was difficult to range our suitcases[and we travelled with 2 very small suitcases]
The save costs 3,75 dollars a day........,and it is the only hotel in Australia where we had to pay for the safe.
Very,very small bathroom[impossible to leave your items in the bathroom].
Very old window,very difficult to open,and there is nothing to see outside.
What is sure is that our room was not "a boutique room".
The breakfast is in a big room without window.......

  • Stayed January 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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311 reviews from our community

Traveler rating
    38
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    79
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    25
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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English first
Ashmore, Australia
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 19, 2014

There is a special ambience about this hotel the minute you step through the front doors .... you are taken back in time. The large foyer and lobby are quiet and welcoming. Staff were very friendly and happy to assist. Our room was on the 11th floor at the back of the hotel and was quite roomy - with a separate toilet and bathroom. We only ate at the hotel once and our steak was quite tough however the vegetables were exceptional. Bar prices were reasonable. Our room was serviced each day and tea, coffee etc replenished. Conveniently located in the CBD and within walking distance of most major attractions and transport. Would definitely stay here again.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Victoria, Australia
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 7, 2014

This Hotel is value for money considering you are located in the heart of the CBD. Check-in was hassle free and the staff were very helpful. We had a Deluxe double for 2 days and the room , although not large but more than enough for our luggage and purpose for our visit. It is an iconic building with a terrific history. We had dinner there on our first day and ordered chargrilled roast rump steak and it was terrific and at a very reasonable cost. We prepaid for breakfast and were not disappointed. Eggs,bacon,sausages,tomato and hashbrowns. Big selection of cereals and our favorite was fresh fruit on skewers. Bar prices are cheaper than any other pub I visited. Our room faced the road on the 8th floor and had no trouble having a good night sleep in very comfortable bed. Airconditioning was superb. Two types of pillows were provided as my wife likes a soft pillow and I like a firmer one. Overall I would come back here in a heartbeat because of it is great value for money.

Room Tip: Ask for higher floors 8 or above and with a window as we did. Beautiful sunny mornings shining throu...
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corona, California
Top Contributor
57 reviews 57 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 6, 2014

The location of this hotel is fantastic, in the heart of the CBD. The staff were very friendly and helpful. The room was small, but clean and updated. The bed was extremely comfortable. It was convenient to have parking available in the parked across the street. The rooms were quiet and made for wonderful sleeps.

Room Tip: You could specify a large room, as the one we had was extremely small. But, we were not in the room...
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Paris, France
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 22, 2014

Stayed here for five days in January. The staff were very helpful and happy to chat, the decor needs some tlc but it does retain the art deco atmosphere reminiscent of when it was built in the 1920s.
Breakfast was good until the last day when eggs and bacon, tomato were too cold to eat but we were refunded .So tell someone if you are not happy and things can happen.

Room Tip: Go for a queen size room
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NSW
Top Contributor
54 reviews 54 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed January 20, 2014

This Hotel is so convenient, arrive At Town Hall Station & quick walk via Park St exit, clean, spacious, cool with A/C on, dark & reasonably quiet considering the busy street below, we were on 8th floor, it was an extremely hot day.
Bar very well furnished, prices reasonable, Level 2 had an area for dining,limited menu, I think due to time of year, however very pleasant choices & food was good. The 2 ladies seemed aloof, it wasn't busy & I guessthey are not there to entertain but could have been a bit more forthcoming with any info or asked questions as to what were we intending on doing etc to give any hints advice etc.
This area of Sydney is opposite end of the Quay but very near China Town, QVB,Hyde Park, great walks etc

Room Tip: Eigth floor was high enough for low noise impact
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ballina, Australia
Top Contributor
57 reviews 57 reviews
28 hotel reviews
Reviews in 23 cities Reviews in 23 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 19, 2014

There is a big difference in the rooms here. Last time I stayed I had a much bigger room and obviously liked it much better. However,if you can look past a poky room and perhaps not the the most luxurious bed, then this is still s very good place. The main strength of this place is the value for money. You pay about a third less here as what you pay for a four star in a similar location. The place has history, charm and attentive service. Its cool and calm. Its pretty much a walk to anywhere in the city or not far from a train or a bus. If you get a little room I would only rate this place 3 stars but a larger room with the old opening windows is a gem. Pretty sure I got the bad room cause I went through "hotwire".

Room Tip: Try and get a larger room facing the street high up.
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Castlereagh Boutique Hotel

Address: 169 Castlereagh Street, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#85 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Castlereagh Boutique Hotel 4*
Number of rooms: 82
Official Description (provided by the hotel):
The Castlereagh Boutique Hotel is an elegantly restored, heritage-listed property ideally located in the heart of Sydney's commercial, retail and entertainment centre. The Castlereagh Boutique Hotel has a variety of public bars and dining areas to suit the needs of casual visitors and hotel guests. No stay at the Castlereagh would be complete without dining in the splendor of Cello's Restaurant, our Grand Dining Room, one of the last of its kind. ... more   less 
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Also Known As:
Castlereagh Boutique Sydney

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