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“4 star this is not!!” 2 of 5 stars
Review of Castlereagh Boutique Hotel

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Castlereagh Boutique Hotel
4.0 of 5 Hotel   |   169 Castlereagh Street, Sydney, New South Wales 2000, Australia   |  
Hotel amenities
Ranked #114 of 185 Hotels in Sydney
Canberra, Australia
1 review
“4 star this is not!!”
2 of 5 stars Reviewed December 8, 2013

This is the first time I have ever taken time to review a room it was that bad and the only thing that saved it from the terrible rating is that it was clean.
The room was booked by a workmate as it was close to work. That is where the positives stopped. The room was a “standard double” that was that small that to get around the bed I had to shuffle like a penguin because my size 13 feet didn't fit between to wall and the bed and if my wife wanted to get to the built-in wardrobe, I had to step out of the room to let her pass. The bed was awful with springs sticking us in the ribs all night causing a horrible nights sleep.
Upon getting up in the morning at 8:30 we went down for the buffet breakfast before hitting the road for the drive home but when we went to get something all that they had wash mushroom, grilled tomatoes and half a hash brown, with a bunch of promises that everything will be out in 5 minutes. 22 minutes later and we were still waiting for sausages and gave up and left.

Room Tip: Go somewhere else.
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  • Stayed December 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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312 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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English first
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 28, 2013 via mobile

We enjoyed our stay here. The rooms are small but clean and charming (cool old tile in the bathroom etc). There is a kettle for tea and coffee. The wifi was free and worked well. We also apprreciated the free use of a washer/dryer at the end of the hallway. The reception staff were all very friendly and helpful. The location is great to walk to Circular Quay, train stations, etc. Very charming old place!!

Stayed November 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed November 25, 2013

The rooms are smallish, dingy and very dark - mainly because the windows are opaque glass and covered in wire. You can't see out at all - you have to go downstairs and out the main door to find out what the weather is! The lights are dark, it is impossible to read or even see any dark-colored items in your case. The bathroom is tiny, just a closet carved out of the room, and they just picked up towels from the floor and hung them up again.
The bar was closed by 9PM on a Friday night! And during breakfast the cleaner was hoovering around you and under your table. The 'air conditioning' sounded like a jet engine taking off, and could not cool below 25degrees. And the desk staff were not helpful - take it or leave it was their attitude.
We took some family members there for a holiday, and were VERY embarrassed that we had chosen such a place.
Recommend that you avoid this place.

Room Tip: The ones at the front are the only ones with windows you can see out.
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  • Stayed November 2013, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Great Falls, Montana
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 17, 2013

Can't say enough good about the hotel. Great location, staff, rooms, and price. The restaurant I would never go back to. The servers there were next to worthless. It was incomprehensible to ask for vegetables instead of fires. The food was the worst we had all trip and over priced.

Stayed November 2013, traveled as a couple
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Perth, Australia
Contributor
13 reviews 13 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 16, 2013

Central location and cheap but I guess you get what you pay for, tiny room with almost no space to walk around and unpack your luggage, walls very thin and you pretty much can hear everything and everyone at night - just hope for quiet neighbours. Good wifi though.

  • Stayed November 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich, Germany
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 11, 2013

A tiny hotel in central Sydney. Easy to arrive via train from Sydney international Airport. We arrived early in the morning from Europe and had to wait just 20 minutes to get a room, what was famous to take a shower and sleep some hours. The room was small and clean. We had one without view out of the window, but that was ok for us. It's easy to walk to the harbour or to Kings Cross.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ballarat, Australia
Top Contributor
252 reviews 252 reviews
30 hotel reviews
Reviews in 50 cities Reviews in 50 cities
185 helpful votes 185 helpful votes
4 of 5 stars Reviewed November 6, 2013

Apart from feeling you are stepping back in time to the era of "the grand hotel" the very best thing about 'The Castlereagh' is it is so central, that you barely need to use public transport, as most of Sydney's major attractions are within easy walking distance.
As a result, we only needed to use the Sydney Ferries, to cross the harbour to the Zoo, or to venture out on them to take photos of the harbour.
The hotel is located between two major stations, being about 3 minutes walk from either. A stroll to Circular Quay, the Opera House, Gallery, Botanic Gardens or Museum is about 10 minutes walk. Hyde Park is around the corner. Sydney Synagogue is across the road and does informative tours of this historic place of worship.
Shopaholics will be pleased that David Jones, Sydney's famous department store, is on its doorstep, along with many high end shops.
Even the food mecca of Surrey Hills was an easy and fascinating walk from 'The Castlereagh', or a A$10 taxi fare one way. We saved a fortune on public transport by such a centrally located hotel.
Ditto Oxford Street, for those seeking accomadation for Sydney's Gay Mardi Gras!
Our room was a standard twin, furnished with reproduction antiques, with a disappointing view of a brick wall, but it was clean, quiet and comfortable. The bathroom was sheer indulgence, with black and white tiles and high end fittings with an embarrassingly fabulous water guzzling high pressure shower, in a country where water is a scarce and precious resource and water rationing in times of drought is regular. I was guilt ridden using it!
The dining room, where a wonderful breakfast was served, along with the lounge and the bar were all very opulent affairs that simply oozed "old Sydney" with decor varying from Art Nouveau to Art Deco. Gorgeous!
Before the mid 1960s, Sydney had many such charming hotels within the inner city, but these days such small and individually quirky establishments are a rarity.
A down side was that the bar and lounge closed about 8pm, but the very friendly 'New Windsor' bar is located just around the corner and its curbside tables are just perfect for observing Sydney-siders, going about their lives.
Staff at the Castlereagh, were highly obliging and helpful. They arranged airport transfers for us.
The most intriguing aspect for us was that the Castlereagh had very strong Masonic links, with Masonic symbolism and off limit areas for non masonic guests. However, this merely added to the ambiance and mystery of 'The Castlereagh'.
I would certainly stay there again based on my positive experience of it and its convenient location.

Room Tip: Ask for a room facing on to Castlereigh St. There are no iconic Sydney views here!
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Castlereagh Boutique Hotel

Address: 169 Castlereagh Street, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#85 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Castlereagh Boutique Hotel 4*
Number of rooms: 82
Official Description (provided by the hotel):
The Castlereagh Boutique Hotel is an elegantly restored, heritage-listed property ideally located in the heart of Sydney's commercial, retail and entertainment centre. The Castlereagh Boutique Hotel has a variety of public bars and dining areas to suit the needs of casual visitors and hotel guests. No stay at the Castlereagh would be complete without dining in the splendor of Cello's Restaurant, our Grand Dining Room, one of the last of its kind. ... more   less 
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Also Known As:
Castlereagh Boutique Sydney

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