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“Reliable Rydges” 4 of 5 stars
Review of Rydges World Square Sydney Hotel

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Rydges World Square Sydney Hotel
4.5 of 5 Hotel   |   389 Pitt Street, Sydney, New South Wales 2000, Australia (Formerly Avillion Hotel)   |  
Hotel amenities
Ranked #65 of 184 Hotels in Sydney
Newcastle, Australia
Top Contributor
150 reviews 150 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
73 helpful votes 73 helpful votes
“Reliable Rydges”
4 of 5 stars Reviewed March 17, 2013

Often stay at this hotel. Have always had great experiences. Most recent stay was Saturday 16th March, 2013. Had a 1 bedroom suite. Fabulous amenities and facilities. 2 bathrooms. 2 office areas. Comfortable lounge area. Separate bedroom with king bed. Bedding was divine. Could have stayed in bed all day. Very comfy. Impeccably clean. Good restaurant but can be a bit pricey. Better option is to eat from the bar menu while having a quiet drink. Tasty selection and value for money. Great location in the city for most planned activities. Prior stay was in the Belle Rive Suite. Check it out. Fantastic!

Room Tip: Join their priority club program. Free. As a member, we often get upgrades.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerWorldSquare, General Manager at Rydges World Square Sydney Hotel, responded to this review, March 21, 2013
Thank you for your kind comments. It’s great to hear that you had a comfortable stay with us in one of our luxurious one bedroom suites.
I
hope to welcome you back again soon to Rydges World Square.

Kind regards
John McIlwain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,239 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (225)
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English first
Perth, Australia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 17, 2013

We stayed in a 1 bedroom suite, This was very comfortable and clean.The king size bed was very comfortable. The only negative comment would be the room cleaning was not done until the afternoon - often around 2.30 - 3.00pm which was a little late when you have been out all day and come back to find the cleaning staff still in your room or that it has not been done. Our stay other than this one point was fine.

Room Tip: The one bedroom suite was very comfortable. The kingsize bed was very comfortable. The breakfast...
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerWorldSquare, General Manager at Rydges World Square Sydney Hotel, responded to this review, March 21, 2013
Thank you robyn J for your review. Overall it sounds like you have had a pleasant stay with us at Rydges World Square. I have raised your comment with the relevant department, as it is one of our main priorities that guest rooms are serviced by the early afternoon.

I hope to welcome you back again to Rydges World Square.

Kind regards
John McIlwain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Top Contributor
83 reviews 83 reviews
38 hotel reviews
Reviews in 40 cities Reviews in 40 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed March 11, 2013

This hotel was ok, provided by the company and paid by me.....
Room was a bit dark but clean and tidy...new decor would help a lot and few more lights!
Never ate in the hotel.
Service from the staff whether looking for a taxi, a general 'Good morning' or just carrying the luggage was impeccable and bloody friendly!
Would stay here again for the location alone!

Room Tip: Ask for a high floor that looks out the way?
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerWorldSquare, General Manager at Rydges World Square Sydney Hotel, responded to this review, March 11, 2013
Thank you peterhone, it’s always a pleasure to read wonderful comments on our customer service.

I hope to welcome you back again soon at Rydges World Square.

Kind regards
John McIlwain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 9, 2013

This is a good hotel in a great location; however we didn't realise that they had smoking rooms and feel that they should have asked us if we wanted smoking or non smoking rooms. Unfortunately we were given a smoking room which smelled of smoke the minute we entered. As soon as we advised that we wanted a non smoking room we were moved and the staff were very courteous and efficient in organising our needs. The location right next to the monorail was great (but I believe it's being closed in June). Excellent breakfast. Lots of airline staff from different airlines were staying here.

Room Tip: Make sure you ask for your choice of smoking or non smoking. Rooms facing the courtyard have a nice...
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  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerWorldSquare, General Manager at Rydges World Square Sydney Hotel, responded to this review, March 11, 2013
We do offer smoking rooms, which is only limited to one floor within the hotel. I’m glad remedial action was taken and our staff were efficient in moving you to a non smoking room.

It’s great to hear you took advantage of our wonderful buffet breakfast at Sphere.

I hope to see you again soon at Rydges World Square.

Kind regards
John McIlwain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 8, 2013

Greeted with a smile and efficient service I was very pleased with the staff - they were friendly and effective and made the experience great. What was not up to standards was the hotel rooms and the foyer area. For the location I assume there is a lot of foot traffic, therefore the place looks run down, the rooms and lobby have a deep dank stench - which becomes bearable after a few days I suppose. Otherwise location is good.

Rooms leave a lot to be desired and are plain jane. The bare basics and ok if youre out most of the day.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerWorldSquare, General Manager at Rydges World Square Sydney Hotel, responded to this review, March 11, 2013
It’s great to hear our customer service was exceptional on your stay here with us.

We have commenced our refurbishment program and the foyer is part of our next project, followed by our guest rooms.

I hope we can welcome you back again to Rydges World Square.

Kind regards
John McIlwain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 4, 2013

Rydges was a satisfactory business hotel. The staff at reception were very helpful and managed to get me into my room early, but the room itself was pretty tired looking and in need of a face lift. It was also very dark and felt a bit like a cave.

The food was fine but the dining area had a pretty depressing atmosphere - not somewhere I would like to meet for business.

For a business hotel, the wifi was extortionate at $22 a night.

Room Tip: We stayed in 1843 which faced an alleyway and was very dark.
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerWorldSquare, General Manager at Rydges World Square Sydney Hotel, responded to this review, March 5, 2013
We have commenced our refurbishment program and recently completed the Gymnasium and Conference and Events venue. Shortly we will be completing a refresh of the foyer followed by guest rooms.

I hope to see you again soon at Rydges World Square.

Kind regards
John McIlwain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Coast
Top Contributor
125 reviews 125 reviews
18 hotel reviews
Reviews in 40 cities Reviews in 40 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed March 4, 2013

We visited for a weekend and found Rydges World Square to be an adequate base for our time in Sydney. While the staff were courteous enough, it certainly isn't a 'home away from home'and you do feel a bit like a number in the system in such a large hotel.

The monorail station is close by, as well as Museum train station, the bus route or its a short walk to major city shops. Hyde Park is only a block away.

Even though we were 10 floors up, we could still hear a lot of street noise on the Saturday night - until about 3am! Take earplugs if you're staying in the city!!

One tip - We found a cafe just outside the hotel, where we had a delicious breakfast for half the price the hotel were charging. There are also lots of restaurants down Liverpool Street for dinner.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerWorldSquare, General Manager at Rydges World Square Sydney Hotel, responded to this review, March 5, 2013
Thank you for taking the time to review MumTheOrganiser. I’m glad our central location was convenient for you stay.

I hope to welcome you back again on your next trip down to Sydney.

Kind regards
John McIlwain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rydges World Square Sydney Hotel

Address: 389 Pitt Street, Sydney, New South Wales 2000, Australia (Formerly Avillion Hotel)
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#57 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Rydges World Square Sydney Hotel 4.5*
Number of rooms: 443
Official Description (provided by the hotel):
Rydges World Square Sydney is centrally located on the corner of Pitt and Liverpool Streets, within the World Square shopping and business precinct in the CBD. This great contemporary hotel has a fantastic location with easy access to Sydney's major shopping areas, theatres and tourist attractions like Darling Harbour, either by Rail, walking or taxi. ... more   less 
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Also Known As:
Rydges World Square Sydney
Rydges World Square Hotel Sydney

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