I booked this hotel using my SPG points and was pleasantly surprised to be upgraded to the SPG gold floor. The room was spacious and very luxurious.
Prior to my arrival, I required some help from the concierge picking up a gift from a nearby shopping centre. Ron Greedy worked with me over the phone (I was in Melbourne at the time) to make all the arrangements. Although he did not have to do this pick up for me, Ron was incredibly accommodating and my gift was waiting for me upon check in. Thank you, Ron!
Overall, top-notch service, a top quality hotel in an excellent Sydney location. I would recommend the Westin Sydney to anyone.