This hotel is located in great location with most of the commercial places, commuting options around. Service is excellent made me not feel much about the cost that i've paid. nice place for business as well as personal stay. i would certainly looking forward to stay at the same place when i visit sydney next time.

Porter and reception staff made checking in a breeze. Polite and efficient. The room was spacious and plenty of hanging space. The bathroom lovely and modern (with all the nice smelly bits too!) The bed somewhat soft for my liking but there was no outside noise - lovely and quiet considering this hotel is extremely central. My only glitch was chasing up for our bags - they arrived after repeated requests but close to 30 minutes later. We decided to carry our own on checkout .. we didnt want to miss the flight!

Staying at the Westin was simply lovely. The hotel incorporates the old post office in quite an amazing way. I found the architecture dazzling and the room exceeded my expectations. It had fluffy robes, a great tv, and the best bathroom I have ever encountered in an Australian hotel.

I didn't interact a great deal with the staff, but on the one occasion I asked for advice, I found them friendly and helpful. The food in the hotel is predictably very expensive, but one alternative for snacks and drinks is the supermarket that is very close to the rear exit of the hotel, and down an escalator. Paying for WIFI in the hotel would be exhorbitant too, but thank heavens for smartphones.

This hotel is located very centrally in downtown Sydney. It is right next to the main shopping area, but not too far from the Sydney Harbour. I have stayed at a lot of Westin Hotels (I have SPG gold card), but this one is not one of the best ones. The rooms are fine. They are large, comfortable, clean and stylish. The problem was the service and that's why I am only giving the hotel four stars. After a long flight we could not check in the room because the phone was being repaired for a long time. The luggage was not brought up in a reasonable time, so we went back downstairs and brought it up ourselves. Once we were settled in we could not sleep because the property is next to a clock tower and the bell tolls every half an hour. Luckily it was turned off during the night, but it started again at 8 a.m. The restaurant at this hotel was very expensive. The was a small heated pool and a gym.