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“Two Nights with daughter to see Sydney Inner area and a concert” 4 of 5 stars
Review of Pier One Sydney Harbour, Autograph Collection

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Pier One Sydney Harbour, Autograph Collection
4.5 of 5 Hotel   |   11 Hickson Road | Walsh Bay, Sydney, New South Wales 2000, Australia (Formerly The Sebel Pier One Sydney)   |  
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Ranked #53 of 184 Hotels in Sydney
Melbourne, Australia
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Two Nights with daughter to see Sydney Inner area and a concert”
4 of 5 stars Reviewed May 12, 2013

The Hotel is in a great location. I would recommend having a harbour view room as I think the bridge view would be less attractive. The breakfast was very good, room clean and we both had very good sleep. Its 10 to 15 minutes walk to Circular Quay and one the edge of the rocks area. The staff were helpful and friendly. I would double check your bill though, as I'm in contact with them regarding a charge for breakfast on the day we arrived, we arrived after 4pm in the afternoon

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,209 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (295)
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English first
Coffs Harbour, Australia
Top Contributor
80 reviews 80 reviews
27 hotel reviews
Reviews in 48 cities Reviews in 48 cities
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed May 11, 2013

A lovely, lovely place to stay! Especially if you get it at a 50% reduction with an Accor Advantage special! Especially if you have an Accor Advantage card that gives you 50% off the price of dining. Especially if you get a complimentary bottle of champagne because it is DH's birthday. Especially if you get upgraded to a harbour view room!!! Yea!!

All of the above made it a very pleasurable stay. But so did the outstanding location (right on the Harbour, right at The Rocks) and the warm, friendly service (special mention to Gareth, Felix and the wonderful Marika - hope I got that right!) and the terrific dinners we had (mmmm ... that pork belly entree ... and that spice cake ... yum!) and relaxing at the end of the day with Sips At Sunset (happy hour looking out over the Harbour as the daylight fades and the lights of the city come on ... beautiful).

OK, parking was a little steep ... more than a little steep. Especially as I had contacted the hotel prior to our visit and was told there were really no viable options - even though I told them that we had a disabled parking permit that would allow unlimited parking time - and there was metered parking available straight across from the hotel that would have been suitable and free. So I very much did not appreciate the $35 a day hotel parking charge. Bad value for anyone and an unnecessary add on for us.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 9, 2013

Great location and beautiful hotel.

Only problem was that when we came to check in, the bellman didn't want to help with bags. He certainly didn't come to greet us on the street and was quite dismissive.

I had my car parked in valet (at $35/day and it's not undercover, it's just at the end of the hotel) and unfortunately the little purse in which I keep my car parking passes (for work), but which also holds some emergency cash (~$150) was removed from its very secure position in the car. I'd like to think it fell out, but since it's been in that spot for 3+ years, I don't think so.

The room itself was lovely with high ceilings. The bathroom looked great, but on closer inspection it has been a pretty rough renovation.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed May 8, 2013

We really enjoyed the weekend. There were great rooms, with great views of the harbour. The staff were very friendly and helpful. The hotel is also very close to the rocks and circular key and only a $10 taxi fare to Darling Harbour.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 8, 2013

The location was excellent for walking around this great area of Sydney, right next to the Sydney Harbour bridge and round the corner from the restaurants of The Rocks. The service, food and staff at this property were terrific. The bed was very comfy and the bathroom was spacious and practical. Taxi's to the airport and other locations (ie exhibition centre) were plentiful and water taxi's are possible. The view across the harbour whilst eating breakfast was marvellous. I would recommend anyone to stay here.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Top Contributor
79 reviews 79 reviews
31 hotel reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 7, 2013

I really enjoyed my stay here, the room was innovatively designed & decorated (love the see-through shower), it was large and comfortable. I had a waterview room and I recommend this as the view is the key to this location. Had breakfast every morning and it was competently cooked & served (a la carte - just what I like). I had dinner once and it was pretty good too. An amazing old building really interestly converted.

Room Tip: The sea view rooms would be best I think
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
1 review
4 of 5 stars Reviewed May 6, 2013

Location, location, location! And an unexpected upgrade to a waterfront room was most appreciated. Lovely time of the year to enjoy the environs - just a short walk around the hotel and you have all the views that Sydney are famous for. I'll be back.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pier One Sydney Harbour, Autograph Collection

Address: 11 Hickson Road | Walsh Bay, Sydney, New South Wales 2000, Australia (Formerly The Sebel Pier One Sydney)
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#20 Business Hotel in Sydney
#26 Family Hotel in Sydney
#27 Romantic Hotel in Sydney
#47 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Pier One Sydney Harbour, Autograph Collection 4.5*
Number of rooms: 189
Official Description (provided by the hotel):
Pier One Sydney Harbour, Autograph Collection® is ideally located on the magnificent Sydney waterfront close to the Southern pylon of the Sydney Harbour Bridge. Boutique in size, our hotel features 189 unique federation style rooms with contemporary chic furnishings from the stunning, stylish absolute waterfront Suites through to our Eastern facing Heritage rooms. In the heart of the Rocks our location offers the perfect accommodation base for exploring Sydney or getting friends together for a special event or Sydney wedding. Our on-site restaurant, Front, offers you the ultimate open air dining experience with full panoramic views of Walsh Bay. Guests can also enjoy a drink in style at Front Bar. This luxury hotel in Sydney also offers a smoke-free environment, valet parking, 24-hour security and is pet friendly. ... more   less 
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Also Known As:
Sebel Pier 1 Sydney
Sebel Pier One Sydney Hotel Sydney
Sebel Pier One Hotel Sydney
Pier One Sydney
Sydney Sebel Pier One

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