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“Harbour Hideaway” 4 of 5 stars
Review of Pier One Sydney Harbour, Autograph Collection

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Pier One Sydney Harbour, Autograph Collection
4.5 of 5 Hotel   |   11 Hickson Road | Walsh Bay, Sydney, New South Wales 2000, Australia (Formerly The Sebel Pier One Sydney)   |  
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Ranked #53 of 184 Hotels in Sydney
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1,213 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (297)
Date | Rating
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Melbourne
Top Contributor
61 reviews 61 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 27, 2012

I love this hotel and I stay here each time I'm in Sydney. I was given a Bridge View room which had a lovely view of the Sydney Harbour Bridge.
The room itself had a king size bed and was very spacious with a comfy armchair, desk and all e mini bar amenities you could want.
The location of the hotel is great within The Rocks area. On Sundays they have the markets which are great to walk through and pick up fantastic bargains. There are also many food stalls to choose from.

The only downside to my trip this time was that the room service meal wasn't very good. I had ordered the soup of the day (which was mushroom) and it was so bad I couldn't eat it. The rest of my meal was okay but certainly not the standard I've had in the past.
The breakfast the next day made up for the room service meal. The selections were very good and everything was well presented.

Room Tip: If you have a room located on the Pier you have your own outdoor table and chairs
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  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lithgow
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 27, 2012

This was a birthday present for my 60th birthday. What a gift. The staff from the reception to the waiting staff were wonderfully helpful and friendly. Nothing was to much trouble for them. Especially Justine who I drove crazy getting things out of my car. The breakfast was amazing and the location was so peaceful. Best place I have stayed at in Sydney.
Would highly recommend it.

Room Tip: Ask for a harbour view. It is of the wharf but you get to see the passing ferries etc and watch the...
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  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
China
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed December 26, 2012

We recently stayed in Sebel Pier One for two nights. Here are our comments.

Pros:
1. Location. It's right next to Habor bridge, it's in the heart of Rocks area but in a quiet corner. There are many interesting places within walking distance. It's close to Circular Quay where there is a train station and ferry station for sightseeing.

2. Service. We really like their friendly staff and their service.

3. Breakfast. We like they have so many choices of fresh fruit in breakfast, very good!

Cons:
1. It's a small hotel and they only have one restaurant. But since there are many choices outside, it does not really bother us. But we think if they can open a restaurant or bar on their roof, it will be fantastic.

2. Bed. The bed in twin-bed room is really small. It's a single bed size, not queen size. We are from Asia and we are not big, still we feel the bed size is a bit too small. Because the room size is not big either, I guess they do not have much choices.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Stephens, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 26, 2012

Our family had never stayed at Pier One before but we will definitely be back. The staff were pleasant and polite, the service and food were great and the rooms were very clean and comfortable. It's so close to everything. We enjoyed a lovely Xmas stay - Fireworks at Darling Harbour Xmas Eve and caught the ferry over to Manly for Xmas lunch. All so easy.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 26, 2012

The Sebel, Pier One is ideally placed, almost under the Harbour bridge, with spectacular views of Sydney harbour and just a short stroll to The Rocks, the passenger terminal and Circular Quay. Some rooms would have great views of the bridge and the Opera House as well.
We managed to get a good rate for a Saturday night in December, from a Sydney Weekender deal, which included a delicious buffet breakfast and reasonable valet parking.
The rooms are spacious enough, with very comfortable beds and a good bathroom with all amenities. We had good views of the bridge from our room.
I would certainly consider staying there again if spending a night or two in the city.

Room Tip: Request a room on the upper floor with views of the bridge and/or Opera House.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 26, 2012

We booked Xmas lunch (seafood buffet) for two and stayed Christmas night. Our booking was confirmed, valet parking was smoothly handled and efficient! Our request for table near the window (and not beside children) was provided!

The buffet was WELL worth the price and right up to te end was plentiful, drinks sensibly served but attentive, and our room looking down the harbour was lovely.

Full buffet breakfast the next day with checkout as te as 11.00am made for a relaxing weekend.

Room Tip: The rooms over the pier at the harbour end have been renovated, are heritage listed, but are quirky...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pier One Sydney Harbour, Autograph Collection

Address: 11 Hickson Road | Walsh Bay, Sydney, New South Wales 2000, Australia (Formerly The Sebel Pier One Sydney)
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#20 Business Hotel in Sydney
#26 Family Hotel in Sydney
#27 Romantic Hotel in Sydney
#47 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Pier One Sydney Harbour, Autograph Collection 4.5*
Number of rooms: 189
Official Description (provided by the hotel):
Pier One Sydney Harbour, Autograph Collection® is ideally located on the magnificent Sydney waterfront close to the Southern pylon of the Sydney Harbour Bridge. Boutique in size, our hotel features 189 unique federation style rooms with contemporary chic furnishings from the stunning, stylish absolute waterfront Suites through to our Eastern facing Heritage rooms. In the heart of the Rocks our location offers the perfect accommodation base for exploring Sydney or getting friends together for a special event or Sydney wedding. Our on-site restaurant, Front, offers you the ultimate open air dining experience with full panoramic views of Walsh Bay. Guests can also enjoy a drink in style at Front Bar. This luxury hotel in Sydney also offers a smoke-free environment, valet parking, 24-hour security and is pet friendly. ... more   less 
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Also Known As:
Sebel Pier 1 Sydney
Sebel Pier One Sydney Hotel Sydney
Sebel Pier One Hotel Sydney
Pier One Sydney
Sydney Sebel Pier One

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