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“Awesome accommodation” 4 of 5 stars
Review of Pier One Sydney Harbour, Autograph Collection

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Pier One Sydney Harbour, Autograph Collection
4.5 of 5 Hotel   |   11 Hickson Road | Walsh Bay, Sydney, New South Wales 2000, Australia (Formerly The Sebel Pier One Sydney)   |  
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Ranked #51 of 183 Hotels in Sydney
Canberra, Australia
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
“Awesome accommodation”
4 of 5 stars Reviewed December 11, 2012

Stayed here for one night with my partner for his birthday. Service was brilliant and we even got a room upgrade which was lovely. Staying in the room above the restaurant, not so fantastic on a Saturday night, however we survived. Room was clean and linen was fresh. Staff were friendly and helpful at all times. The only big downside, was having to wait for over 30 minutes while the consierge tried to find our car. This was a little bit irritating as we weren't really told anything and had to sit and wait.

Room Tip: Do not book over the restaurant
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,155 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (272)
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Brisbane, Australia
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 11, 2012

This hotel was just great, I had an amazing view of the harbour bridge and the room was modern, spotless and a perfect size. The location is also great, I will definitely stay again. The staff were fantastic, great service and the food was also amazing.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Liverpool, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 8, 2012

i stayed there for 3 nights in november.the location is good with views of the harbour and bridge with the rocks a short walk away.all the staff were excellent and helpful.the room i had was massive,very clean and tidy.i was disappointed tho that you had to pay for internet access (which seems to be the norm in australia)i would definitely stay here again.the room i had came with a 100 dollar free voucher that i could use during my stay for food or drink.this was a very nice surprise on check in.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New Jersey
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 3, 2012

I stayed at the pier one and loved the location of the hotel. It is located right on the water at the literal foot of the Harbour bridge. My room opened up to the waterfront with a wonderful patio for coffee in the morning. The fact that the pier one is not very large and that it isn't amongst all of the big brand hotels just a few meters away is great. The staff was extremely courteous and I would highly recommend the pier one to anyone planning trip to Sydney.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brisbane, Australia
Top Contributor
88 reviews 88 reviews
57 hotel reviews
Reviews in 44 cities Reviews in 44 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed December 3, 2012

Was there for business and found concierge and front desk quite attentive and greeted everyone with a smile. Room was spacious and comfortable although would have loved a better room view instead of a small window overlooking a road. Was a little disappointed to know despite paying AUD310 a night, the hotel does not come with free wi fi in the room - instead we were "encouraged" to buy a drink from their restaurant and get the wifi code from them. Apart from that, location wise very near to the Rocks and walking distance to Circular Quay and the view of the Harbour Bridge is quite spectacular.

Room Tip: if you are particular about room view, ask for a better view room.
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  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney, Australia
Top Contributor
79 reviews 79 reviews
53 hotel reviews
Reviews in 35 cities Reviews in 35 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed November 29, 2012

Stayed one night for business following lunch.

Food was good, perhaps more selection would be better as it was limited.

Front desk service was very good, sleep quality was also good. My only comment on the rooms was white everything is a bit clinical.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New South Wales, Australia
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed November 29, 2012

Pity it's hard to see the Hotel name when driving past- missed it as we were looking for something totally different than the understated entry. However, the Great front end staff more than made up for that. Concierges attended to our car, and baggage, we were checked in quickly & given our room (with a surprise upgrade) before checkin time which was great as we'd been driving for 41/2 hrs!
Room near lift- worried me till we got inside then total quiet with a great view of Walsh Bay & Harbour. Restaurant service good, food exceptional, & we were able to leave our car with the hotel all day whilst doing the bridge climb. Will be back - great but not for those not on a budget though.

Room Tip: Our room was lovely & quiet even though right opposite lifts.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pier One Sydney Harbour, Autograph Collection

Address: 11 Hickson Road | Walsh Bay, Sydney, New South Wales 2000, Australia (Formerly The Sebel Pier One Sydney)
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#20 Business Hotel in Sydney
#26 Family Hotel in Sydney
#27 Romantic Hotel in Sydney
#45 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Pier One Sydney Harbour, Autograph Collection 4.5*
Number of rooms: 189
Official Description (provided by the hotel):
Pier One Sydney Harbour, Autograph Collection® is ideally located on the magnificent Sydney waterfront close to the Southern pylon of the Sydney Harbour Bridge. Boutique in size, our hotel features 189 unique federation style rooms with contemporary chic furnishings from the stunning, stylish absolute waterfront Suites through to our Eastern facing Heritage rooms. In the heart of the Rocks our location offers the perfect accommodation base for exploring Sydney or getting friends together for a special event or Sydney wedding. Our on-site restaurant, Front, offers you the ultimate open air dining experience with full panoramic views of Walsh Bay. Guests can also enjoy a drink in style at Front Bar. This luxury hotel in Sydney also offers a smoke-free environment, valet parking, 24-hour security and is pet friendly. ... more   less 
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Also Known As:
Sebel Pier One Sydney Hotel Sydney
Sebel Pier 1 Sydney
Sebel Pier One Hotel Sydney
Pier One Sydney
Sydney Sebel Pier One

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