We booked the Observatory Hotel (now the Langham) over the internet almost 12 months prior to our holiday including the pick-up from the airport. The driver was there to greet us and was very friendly and reliable.
On arrival at the hotel, (early in the morning, about 7:00 am, after flying from London via Singapore without a break), we were so happy that we were able to check straight into our room. This had been arranged by booking the room for the Sunday night and ensuring that the hotel knew we would be arriving late (Monday morning). (This may sound simple, but the last time we stayed at the Shangri-La, Sydney with the same arrangements, but they were told by our travel agents that we would be arriving early (i.e. early in the morning) and the hotel had us as a no-show for the first night, even though we had paid for the room, and we could not check-in on our arrival!)
Reception staff were very courteous and helpful, our luggage was brought up to the room very quickly and the room was beautiful. We had a basic room and were placed at the front of the hotel. This is not a huge high rise building, just three stories in height, so the view from our room was nothing to write home about but we had a little balcony that enabled us to sit out in the evening and watch the world go by in this fairly quiet area of The Rocks.
Fabulous huge bathroom with separate shower and bath and a well fitted bedroom with loads of room. We only had one comfy chair but we had two high back chairs that we could take out onto the balcony.
The concierge was very helpful recommending restaurants and showing us the route to walk for our excursion pick-up etc.
The friendliness, olde world charm, smallness and service excelled our expectations and this is certainly the best hotel we have stayed at in Sydney after three visits.
- Official Description (provided by the hotel):
- Join us at Sydney's most exclusive harbourside address when The Langham, Sydney re-opens its prestigious doors in December, 2014. Nestled in the historic rocks district on famous Kent Street, this beautiful five star haven boasts the largest lead-in guestrooms in Sydney including opening windows, Juliette balconies and our extensive signature terraces. Kent Street enjoys seclusion and privacy, whilst being a five minute stroll through The Rocks to The CBD and all of Sydney's iconic locations. Our signature Pink Taxi is onsite to deliver you to any appointment you need within the CBD, with compliments. Guests will enjoy Western Harbour views from the moment they check-in, with all rooms and suites offering either harbour or city skyline outlooks across Sydney. Our brand new global partner, Wedgwood, joins us for Afternoon Tea when doors re-open December. Afternoon Tea with Wedgwood will now be hosted in our new dedicated afternoon tea space, Palm Court. Channeling pure opulence, expect harbourside views, light drenched spaces and ambience jazz playing in the backdrop, when you take part in this iconic Langham experience. The Langham, Sydney also welcomes a brand new fine dining concept to the hotel. Kent Street Kitchen, led by Parisian trained, Chef de Cuisine, Daniel Rudolph (formerly of est.), Will deliver an immersive culinary encounter with a focus on welcoming guests inside a real-life Chef's kitchen, whilst delivering a true fine dining experience. Kent Street Kitchen will also feature an exclusive Chef's Table experience serving a full degustation menu for special occasions. The Day Spa at The Langham, Sydney will continue to offer relaxation and luxury at the highest level when it comes to personal escape. Our newly designed and extended spa will feature facials, massages and body treatments, as well as advanced skin care treatments from German beauty pioneers, BABOR. The Langham, Sydney's renowned 20m indoor pool, voted Sydney's #1 hotel pool experience, features a star-dappled sky ceiling, meaning guests can swim under the stars, any time of the day or night. ... more less
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- Also Known As:
- Observatory Hotel Sydney