We have stayed here under previous management but not much has changed. The position is excellent for The Rocks and Circular Quay and the CBD. The room was large, comfortable and had all the amenities we would want. We even had free wifi though reception said there would be a charge. The bathroom is also large and well fitted out in marble. Water pressure is, however, so low we did not have the time to fill the bath.
The public areas are really well decorated and art works - both original and in fine quality historic prints - are excellent with even a few Sidney Nolans (though not his best) in the main long lobby lounge. The drawing room is also comfortable though it was used for meetings at least once during our stay.
On the whole the room was well serviced though on one day not cleaned until 4pm even after we requested it be made up. The pool is large and pleasant though the male changing room with its over 100 wee box lockers is too small and crowded with only two changing in it. And it could be kept cleaner with all three floor mats dirty. A blood stained cover to the locker room bench was off-putting.
Concierge varied from attentive helpful and friendly to, mostly, indifferent. So a lovely comfortable hotel that needs to tighten up on staff and a little in house keeping.
- Also Known As:
- Observatory Hotel Sydney
- Official Description (provided by the hotel):
- In the heart of Sydney, experience Australia’s most awarded Hotel, where boutique luxury is assured and personalised service unsurpassed. The Observatory Hotel is the ideal base from which to work and explore Sydney Australia's most vibrant city. Superbly located near Sydney's historic Rocks and central business district, nestled near the vibrant harbour and the world famous Sydney Harbour Bridge, this is an enviable location close to the bustling heart of the city. ... more less
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