.....this modern boutique luxury hotel is one of the best hotels I've stayed in. The rooms are modern, clean and trendy. The service here is priceless - always welcoming with friendly, happy & helpful attitudes. Locality speaks for it's self right in the heart of Sydney City - minutes walk to Darling Harbour, The Rocks, Circular Quay and China Town. This was my 3rd stay here and I will stay there again on my travels to Sydney - definately value for money.

The Blacket was fantastic, everything was exeptional from the service at reception through to the cleaniness of the rooms. They truly made a romantic getaway a weekend that wont be forgotten!! I had not heard of Blacket before and came accross them online I can now say that I wont be staying anywhere else in Sydney !!

The service at reception was exceptional . The lady gave me a map and made some recommendations to where I should eat for dinner, and also provided me with lots of great information for my next stay - including room prices, services, and a tour of the rooms.

I recommend staying in an executive terrace suite (request one on the 8th floor) I was amazed at the size of the balcony!!!!

Hotel extremely unprofessional and disorganised. Suite wasnt available when advised to check in so we were forced to just 'hang around' until they were ready for us. Car parking is an absolute nightmare and totally inconvenient. There is no access swipe card so you must contact Reception and have someone personally escort you EVERY time you want to exit or enter the hotel.
We stayed in Exec Terrace Suite ($415 per night) and it was bitterly dissappointing. We werent given the suite thats shown on their website with the huge terrace balcony that showed fantastic views of the city. Ours was a narrow concrete corridor that had paint chunks peeling off everywhere and completely blocked any view of the city below.
Furniture needs updating and is out of shape or water damaged. The carpet is old and stained and your room facilities are extremely limited (not even a DVD player). There was a function on upstairs as it was a Saturday night and their walls and floors must be made of paper as the music, noise and alcohol induced loudness was so clear they may aswell have been paryting in our suite.
Never again this was the worst experience we have ever had and the hotel dares to self rate themselves at 4.5 stars.......I would be generous by giving them 3 stars.
They overcharged us and then they double charged us (which has now been rectified only because we followed it up) and on the day of departure the roller door to their carpark broke down and we were stuck in the carpark waiting for over an hour for a repair man. The hotel offered nothing as an apology for yet another complete inconvenience to our stay.

We stayed in an Executive Terrace Suite for one night and came away pretty disappointed. Our $415 room was quite nice - roomy, clean, comfy bed, some signs of wear but overall pretty good. The problem came when our nice expensive room happened to be directly under the 9th floor function room, and being a Saturday night, there was a 21st or something going on. Needless to say it's hard to have a romantic getaway when the dance version of "who let the dogs out" etc is blaring through your room for most of the evening. And it's hard to sleep when there's people thumping around the hallways and the music permeating your room until the wee hours of the morning..

The staff were friendly but unable to offer a Sunday morning breakfast suggestion other than McDonalds, saying everything else would be closed. (Hint: walk to Circular Quay, plenty of great choices). The restaurant was closed since there was a function on in the 3rd floor dining room as well.

All in all we're pretty disappointed at what we got for the amount of money spent. The room was nice and this hotel may be suitable if you're away from the 3rd/9th floor function rooms or staying when there is unlikely to be functions on...