I booked into this 2 bedrooom apartment in astral residences. Firstly I booked over the phone and they didn't even send me confirmation via email or any other way so I had to called up on the day to say they have reserved apartment for me. They did.The problem is when u have nothing on paper u have nothing to prove at what price u r paying cos upon leaving, I was charge a much higher rate than when I made the booking. Told reception, she said I heard wrong. The reception has no people skills, they are rude.
Secondly, the apartment is no 5 star...maybe 3 star..the place was old..and very small..and the housecleaning was horrible..the apartment was dirty when we checked in...bathroom dirty and beds were very itchy. I told the housekeeper to change bedsheet next morning..she said yes but didn't change..the stain was on the bed. The kitchen barely had any useful utensils. AWFUL. This apartment is awful. .overprice and location is average..still a fair walk to darling harbour..Parkroyal hotel is closer to darling harbour. We were so unhappy with the place, we had to check out. We checked in Shangri la...now that is 5 star..cheaper and everything better...room and service. PLEASE DO NOT stay in Astral apartment. .totally crap crap crap. The apartment does not look like the photos online at all. The whole apartment is very small, bedrooms 1 and 2 are both very small, and showers r very small. Even the amenities are not even 5 star standard.
- Also Known As:
- Astral Tower And Residences Hotel Sydney
- Astral Tower And Residences Hotel
- Star City Sydney
- Star City Hotel Sydney
- City Star Sydney
- Official Description (provided by the hotel):
- Casino Hotel Complex situated 1 km across Darling Harbour from the city. ... more less
- Reservation Options:
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