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“Sir Stamford - Old World Class and Style” 4 of 5 stars
Review of Sir Stamford at Circular Quay Hotel Sydney

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Sir Stamford at Circular Quay Hotel Sydney
5.0 of 5 Hotel   |   93 Macquarie Street, Sydney, New South Wales 2000, Australia   |  
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Hotel amenities
Special Offer
$1 Breakfast & Free WiFi
Ranked #12 of 177 Hotels in Sydney
Certificate of Excellence
Perth, Australia
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Sir Stamford - Old World Class and Style”
4 of 5 stars Reviewed February 3, 2013

If you want some where that delivers understated style , where the rooms are large and spacious , the common areas and uncommonly good and furnished with antiques and the bar are is like an upmarket gentlemans club , in a supurb location, then the Sir Stamford will suit very well. The staff have a friendly helpful demenour and the place has an comfortable old world style that is timeless.Yes decor is a bit worn in spots but so are your favourite shoes-thats why they are your favourites!!. It was quite reasonable for what you got. We paid around $300 per night and were upgraded on arrival.

I do think they should throw in the internet in the rooms for Free. Sir Stamford please note.

If your looking for flash and dash with chrome and granite highlights , night cubs and the trendy set then go somewhere else. They dont want you anyway.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SSCQManager, General Manager at Sir Stamford at Circular Quay Hotel Sydney, responded to this review, February 3, 2013
Dear Valued Perth Guests

Your review does encapsulate the style of our vintage hotel - it is like a comfortable favourite pair of shoes! Many return guests enjoy that consistency. Antiques require constant caring for them by our team - however like many "older" items they are made from superb materials - mahogony and marble for example are so durable. Thank you for your appreciation.

However we are continually improving and we do listen to our guests when they offer suggestions for improvement. Last year we changed the internet to provide free WIFI in the lobby area - this of course has been very well received.

We do ocassionally win over guests who normally choose a "modern" high rise - with our larger rooms, and more personal service the Sir Stamford Team wins them over.

Kind regards
Heather Idoine
General Manager
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1,305 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (318)
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England
Level Contributor
60 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed February 2, 2013

I did some serious research on hotels in the Rocks area of Sydney, and because of all the rave reviews, booked this hotel.

The hotel is an "olde-worlde" hotel. The reception staff are very friendly and helpful. We had a room on the 7th floor which had a small balcony and a limited view of the harbour. The room and bathroom were large and had every amenity you would want. Free wi-fi was available in the public areas. It is very close to Circular Quay so the location is excellent.

Housekeeping were excellent and everything was cleaned and replenished daily to a high standard.

The reasons I gave it a 4* rating were:

The room was badly in need of decoration, particularly the woodwork, which was stained in places. The carpet was also in need of replacement.

One of the lifts had a piece of carpet in it which needed putting in the bin.

The lighting in the public areas was so dim that it was almost impossible to read a paper or a book.

And finally the most annoying point - there is a movement sensor on the bathroom light. Unfortunately, this seemed to switch the lights out at random if you stood in one place for too long. It is no fun suddenly being in the dark when having a wash, cleaning your teeth or worse still, sitting on the loo!! When the light went off you had to wave your arms wildly to get it on again.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SSCQManager, General Manager at Sir Stamford at Circular Quay Hotel Sydney, responded to this review, February 3, 2013
Dear Valued UK Guest

We appreciate both your commendations and recommendations - and are pleased that we scored 4 stars. Great to read that the housekeeping team and your assessment of cleanliness was noteworthy.

Lighting is a very important feature in public buidlings and in general our hotel lighting is definitely more subdued and softer. Our lobby lights are mostly chandeliers which are dimmed every evening and large table lamps that remain the same, providing a restful ambience. We do enjoy several lounge areas - and perhaps we can look at the traditional reading lamps to improve this facility in specific areas.

Some of our guest rooms were recently fitted with energy saving sensor lighting in the bathrooms, and following guest feedback we are altering the timing removing some swtiching to make this more obvious for guests.

Thank you again
Heather Idoine
General Manager
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Stokenchurch, United Kingdom
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed February 1, 2013

Excellent location, so close to Circular Quay, train station, Opera House
Hotel is very classic, colonial. Staff very helpful and friendly, especially Kieran (concierge) who my husband found very good to chat to about sport, in particular English football!
We arrived very early and were immediately given access to the pool area so we could freshen up. They also stored our luggage while we went to explore the area before we were able to check in.

Would certainly recommend this hotel for service and facilities.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SSCQManager, General Manager at Sir Stamford at Circular Quay Hotel Sydney, responded to this review, February 3, 2013
Dear Valued Guests

Thank you for highlighting our concierge teams' helpfulness and friendliness. All our team is very committed to understanding guests needs and anticpating them when feasible. I am sure they would have loved a discussion around sport.

As Sydney airport has a night time curfew, many international flights arrive early in the morning, which does proove problematic for all hotels, as often travellers are weary. We do our very best to accommdate early travellers and if unable to provide a room before our check in time (3.00pm) we can offer our pool area to freshen up and we always store luggage.

Our location is of course perfect for walking access to the cultural heart of the city, the history and the harbour - we are a Sydney secret - tucked away on beautiful tree lined Macquarie Street - so cool in the heat of the summer.

Thank you again
Heather Idoine
General Manager
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Tauranga
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed February 1, 2013

I spent 2 nights there recently and thought it was great. Not cheap, but excellent service, excellent food & staff.

The only complaint would be the Internet pricing and having to go to the lobby to get a short period of free wifi.
y
The hotel is in terrific location with approx a 2 minute walk to the quay & ferries and 10 minutes max to The Rocks.

Room Tip: The rooms are noisy with the deck doors open, but very quiet when closed
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SSCQManager, General Manager at Sir Stamford at Circular Quay Hotel Sydney, responded to this review, February 3, 2013
Dear Valued Guest

With just 105 rooms and suites Sir Stamford at Circular Quay strives to provide excellent service and we are delighted that you found this to be so. Location is also one of finest features - tucked away from the hustle and bustle of the Quay on splendid Macquarie Street - yet walking distance to the Rocks, Ferries, Botanical Gardens, Galleries and Museums.

The next major event in our area is Carmen on Sydney Harbour - the second year of Opera Australia's harbours' edge performance. This world class event starts on March 22, 2013 with the final performance on 12 April.

Thank you again for taking the time to review our lovely little hotel.
Heather Idoine
General Manager
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Cleveland, Ohio
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed January 31, 2013

Needing three nights in Sydney last month, we booked a Superior King room at this hotel. What a complete joy! An elegant, beautiful hotel with a cheerful and extremelly helpful staff. The rooms are beautifully decorated and equipped with a refrigerator and coffee maker. Little extras were in the large, spacious bathroom, which had a separate shower and full size bathtub. The outdoor patio and pool on the 5th floor provided a relaxing oasis. A surprising quiet room even though it was on the second floor overlooking the front entrance. As others have noted, the location is perfect being very close to Circular Quay, the Opera House, the Botanical Gardens and The Rocks. We will return!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SSCQManager, General Manager at Sir Stamford at Circular Quay Hotel Sydney, responded to this review, February 3, 2013
Dera Valued USA Guest

We are so pleased you chose our elegant boutique hotel for 3 days and that you found the decor beautiful, ther bathrooms spacious and the hotel quiet. Sir Stamford at Circular Quay is quite distinct in many ways from the "chain" hotels - our theme is combination of our Ritz conception and the Heritage of our original 1860's building around which the hotel was created in 1990. Best of all we are delighted you found our team to be helpful - it is the staff that make the difference, We are very proud of being in the top ten of Tripadvisors current ratings.

Kind regards
Heather idoine
General Manager
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Sydney
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 31, 2013

We spent our wedding night at this hotel and found it to be a wonderful place to stay. Our only complaint is that we didn't get to stay longer.

We booked the Romance Package which included a wonderful room with balcony overlooking the Harbour Bridge, valet parking, canepes on arrival, a chilled bottle of Moet, flowers on the bed, breakfast in bed the next morning and late checkout. The staff we extremely courteous in allowing my husband to drop our car with valet on the morning of our wedding and allowing us to check in early so that we would not have to do it after the wedding. When we arrived at the hotel (at 11pm) we were given our key and went to our room to find our luggage which was left in the morning was in our room neatly and the canapes were on the table fresh and the champagne chilled as if it had just arrived. Classical music was playing, robes were waiting for us and the flowers were in a heart shape on the bed. After an evening of not getting the opportunity to really eat anything it was all a very, very welcome pleasure.

Breakfast in the morning was amazing and the late check out was very much appreciated. Even though the package was a little on the expensive side ($750 for one night) the inclusions and very old world charming service of staff more then made up for it. Will definately becoming back.

Room Tip: If you can afford it, try to book a room with a balcony as they overlook the Harbour Bridge and Wool...
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SSCQManager, General Manager at Sir Stamford at Circular Quay Hotel Sydney, responded to this review, February 13, 2013
Dear Honeymoon Guests,

Congratulations on choosing Sir Stamford at Circular Quay for your wedding night - we also wished that you could have stayed longer. Your review described the benefits of our very special Romance and Seduction Package. Our team does enjoy setting up the perfect environment for romance - we are thrilled that you found everything perfect. What a wonderful way to start your marriage.

All 8 Stamford Hotels and Resorts offer the unique "Romance and Seduction" Packages complete with rose petals, soft music playing, chilled French Champagne on arrival, a selection of canapes and chocolate dipped strawberries, Bvlgari Toiletries in the bathroom, bath run, candles lit, a specialy labelled boxed wine to take home, the room and room service breakfast, plus complimentary car parking and of course your room - starts from just $490 per night for a superior room.

Room Tip - A few of our of 105 our rooms and suites feature do not have a balcony - due to the configuration of our unique heritage buidling, so we do reccomend guests that want a balcony do request this at time of reservation. There are also several rooms with larger balconies - which we call Terrace Rooms.

We look forward to your first anniversary stay and thank you again for choosing our hotel.

Kind regards
Heather Idoine
General Manager
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Surfers Paradise, Australia
Level Contributor
80 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed January 28, 2013

We stayed at the Sir Stamford Circular Quay for one night. We arrived early and the staff were extremely polite and let us use the pool area to freshen up and store our luggage. The location is excellent being so close to Circular Quay, ferries, train, the Opera House, Gardens, restaurants and bars all within a couple of minutes walk. The rooms were very elegant and spacious. They were also very quiet and we had a nice view of the harbour bridge from room 806 (although better views could be had from higher - more expensive - floors). The bed and pillows were very comfortable. The bathroom was very spacious with two vanities. The bar is also very elegant and has a relaxing upmarket atmosphere. The staff were extremely good at their jobs and soooo polite and helpful, thank you. We absolutely loved it and would recommend it to anyone wanting a special weekend away. We will certainly return.

Room Tip: We stayed in room 806, which we were very happy with, it had a view of the harbour bridge but if you...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SSCQManager, General Manager at Sir Stamford at Circular Quay Hotel Sydney, responded to this review, January 30, 2013
Dear Valued Gold Coast Guests

Sir Stamford at Circular Quay thanks you for such a comprehensive 5 star review highlighting the positive features you enjoyed and your reccommendations. We as a team are especially delighted to read your comments about staff politeness and professionalism. When the hotel is full during the high summer season we often cannot oblige everyone with an early check in, so it's nice ot be able to offer the pool area for a freshen up. We are able to store luggage and can offer to text guests when their room is ready if they do go sightseeing, cruising on the nearby ferries or shopping.

A great nights sleep is our core business, our beds and pillows do receive many positive comments, as do the simple, stylish but functional marble bathrooms. Double basins are so convenient if you are not travelling alone. The bathrooms are perfect to decorate when we have guests who book our Romance and Seduction Package as it includes a candle lit bath.

We have a very special packages if you review our website that are very imaginative and perfect to tailor for a special weekend. Currenty we have a special Valentines "Love Indulgence Package" which includes a room, and our Romeo and Juliet - His and Hers dinner package on Valentines Day.

Kind regards and return again soon.
Heather Idoine
General Manager
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Additional Information about Sir Stamford at Circular Quay Hotel Sydney

Address: 93 Macquarie Street, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Sydney
#6 Romantic Hotel in Sydney
#12 Luxury Hotel in Sydney
#23 Business Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sir Stamford at Circular Quay Hotel Sydney 5*
Number of rooms: 105
Official Description (provided by the hotel):
Sir Stamford at Circular Quay offers 105 generously sized, well appointed hotel guest rooms, including 15 hotel suites, the majority of deluxe rooms and suites feature French doors opening onto Juliet Balconies, which overlook the Sydney Harbour, Circular Quay, Sydney Conservatorium of Music or the Royal Botanic Gardens. Significant fine art collection featuring 18th Century Louis XV and Georgian antique furniture, Staffordshire ceramics, French marble urns, Persian rugs and hundreds of hand cut chandeliers. The hotel itself partly resides in a stunning 1897 historic Health Department Building. Open fireplaces in winter and the pleasure of a roof top swimming pool in the summer. A fully equipped gym complete with a sauna. Famous for High Teas, Sir Stamford at Circular Quay has excellent one bedroom suites and one of Sydney's largest Presidential suites complete with a Steinway baby grand piano. ... more   less 
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Also Known As:
Sir Stamford

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