I recently stayed at the Sheraton on the Park while in Sydney on business travel. The rooms are very large with nice amenities for business travel (plenty of outlets near the bed and desk), and provided a quiet and dark night of sleep for battling my jet lag. The location is great- very centrally located, close to trains, shopping and walking distance to the gorgeous botanical garden and Opera House.

Recently stayed here for 4 nights in Sydney. The location across the street from Hyde Park is convenient for sightseeing and getting around town. The rooms are clean, stylish, and quite spacious, and the staff is very professional and courteous. The breakfast buffet is awesome. Would definitely stay here again if I were lucky enough to return to Sydney!

Having stayed here a number of times in the past few years, I can safely say that the service is consistently brilliant. Rooms are big & spacious as are the bathrooms. Food is delicious & better then most hotel food. Well situated on Hyde Park & definitely stylish.

Generally, I was quite happy with this Sheraton. The location is good – fronting Hyde Park – and the staff very professional and attentive. Check-in, check-out are smooth and the rooms are well appointed.

My single complaint is with the hotel car service offered by the hotel concierge. I was heading to a restaurant in Glebe – only a few kilometres away – and as I did not want to take a taxi of the street or the hotel taxi rank, I asked the Concierge if he could call one of the “limousine” drivers that frequent the City and the hotels. Visitors need to understand that these cars are not unlicensed mini-cabs or private cars. They are all plated in New South Wales with “HC-xyz” number/registration plates. As is the case in Melbourne or other Australian cities, they charge somewhat more than a regular taxi.

Well, I told the Concierge I need to leave soon and had two guests with me. He called a driver and quoted… wait for it A$125 for the trip!! Now to put that into perspective, after telling the Concierge that the quote was unbelievable outrageous, I took a regular taxi and paid A$15.00. For the return journey, I called a limousine driver directly and he charged me A$40.00 (which is what I would have expected).

Pity the poor tourist or business visitor who might think that the $125 fee is standard in Sydney. Pity the city’s poor tourism industry when visitors think the city is outrageously expensive.

Of course the hotel may respond with something like…. “We only offer a premium service to our guests” Well, they are all HC-plated cars and they are generally all the same. No one is going to turn up in a Rolls Royce or a Maybach!