This hotel is not only ideally placed for the opera house, the parks, the best shops, some great restaurants and the ferries to other parts of Sydney it also has great facilities and on our two stays there provided excellent customer service too. The general areas are beautifully designed and the bedrooms are spacious and stylish. In addition, the gym is very well equiped with weights and cardio vascular machines. We didn't use the pool, but that looked pretty good too.
I would definitely recommend this hotel and look forward to staying there again on my next trip to Sydney.