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All 189 Sydney hotels

Sheraton on the Park, Sydney: Traveler Reviews

5.0 of 5
161 Elizabeth Street, Sydney, New South Wales 2000, Australia (St. James)
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Sheraton on the Park, Sydney
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Ranked #14 of 189 hotels in Sydney
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1,184 reviews from our community

Traveler rating
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    376
    93
    53
    27
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Families
155
 
Couples
420
 
Solo
127
 
Business
310
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Brisbane, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Wonderful haven in the city”
5 of 5 stars Reviewed November 7, 2012

An excellent hotel within walking distance of CBD, Pitt St Mall and the Harbour. St James railway station is across the road under Hyde Park and the monorail is a short 5 minute walk. The rooms are large and comfortable. I would recommend paying the extra for a Hyde Park View room as these are quieter than the City side rooms with a much more pleasant outlook. The beds are like sleeping on clouds.

We were fortunate to have access to the Club Lounge and we loved it. The range of canapes changed every evening and the staff were very attentive even during the busy times. All day access was great as you can go back anytime for a quiet coffee or cold drink after sightseeing or shopping. We found it very relaxing. Evening drinks were very enjoyable and we met some interesting people. Great views over the City to the harbour at sunset. The breakfast was similar to the buffet breakfast provided downstairs and staff even catered for my dietary intolerance which was greatly appreciated.

The staff are friendly and helpful with excellent customer service. Any issues were attended to promptly and with professionalism. We felt that we had been looked after very well. We loved our stay at the Sheraton and look forward to our next visit. I would highly recommend it for anyone visiting Sydney.

Room Tip: Request a room on a higher floor for better views and to avoid street noise. Hyde Park View rooms ar...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
“Insist on a high floor and a view across the Park”
4 of 5 stars Reviewed November 5, 2012

Sampled another five star hotel in my home town last night, and while it wouldn't have been my choice in Sydney, it's a nice hotel with some pluses and minuses. I stayed here years ago before its latest refurbishment, so I was pleasantly surprised by the quality of the room fit out (it had been pretty ordinary before). The hotel is on Hyde Park on Elizabeth Street, so it's a nice end of town - close to the lovely department store David Jones and the shopping epicentre of the city. I had stayed on a lower level before, so I was very happy to get a higher floor and a lovely view across the figs of the Park to St Andrews Cathedral (lit at night) and during the day you can see a bit of the harbour and east to the Heads. It's worth the effort to insist on a higher floor and a view of the park.

The bed was comfortable, the bathroom fine. The airconditioning seemed a little warm and slightly stuffy, despite my best efforts with the controls. I always complain about hotel rooms that get no fresh air - but that's the standard these days, and I'm swimming against the tide here. (If you want opulent luxury and fresh air go for the Park Hyatt, newly refurbished stunning Opera House views, but it will cost you an arm and a leg and probably several other body parts as well.)

The breakfast was great. I wasn't paying so I didn't notice the price, but the selection extensive, the bircher good, fresh mango lovely, a cooked to order omelette and proper coffee.

This isn't my favourite hotel in Sydney, but I enjoyed my stay.

Room Tip: Definitely ask for a higher floor. with views of the park
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney, Australia
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“GRAND FOYER”
4 of 5 stars Reviewed November 5, 2012

Unlike most sydney hotels, the Sheraton welcomes you with a grand foyer reminiscent of old school glamour.
Rooms are typical Sheraton, 5 star every convenience but certainly not mind blowing.
The view across the park are world class.
Restaurants are great, location brilliant.
Only downside is the time it takes to check out.

Room Tip: always get a high room facing the park
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  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Gold Coast
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Girls weekend at Sheraton on the Park”
5 of 5 stars Reviewed November 5, 2012

My daughter and I enjoyed a fabulous weekend at the Sheraton. It's in a prime location so handy to everything. Great shopping at Surrey Hills and Paddington which is a brisk 10 minute walk. Great restaurants nearby, Bambini Wine Trust & Restaurant is only 2 doors down. The food is sensational

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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AMRITSAR
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Good Place to stay”
4 of 5 stars Reviewed November 5, 2012

We were there for 4 days and it being close by to all places of interest in Sydney especially the Hyde park and sydney Tower made it more interesting. Food was good and worth the value. Rooms were big and spacious.

Stayed August 2012, traveled on business
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Additional Information about Sheraton on the Park, Sydney

Also Known As:
Sheraton On The Park, Sydney Hotel
Sheraton On The Park, Sydney Hotel Sydney
Sheraton Hotel Sydney
Sheraton Sydney
Sydney Sheraton
Address: 161 Elizabeth Street, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > St. James
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotels in Sydney
#13 Luxury Hotels in Sydney
#15 Family Hotels in Sydney
#16 Romantic Hotels in Sydney
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Enjoy a warm Australian welcome at the five-star Sheraton on the Park. Located directly opposite Hyde Park, the tree-lined oasis in the heart of Sydney, our hotel is a great destination to connect with friends, family, and colleagues. From the moment you walk through our grand entrance, you will enjoy all that our Sydney hotel has to offer. ... more   less 
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