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Mantra 2 Bond Street: Traveler Reviews

4.5 of 5
Cnr of George & Bond St, Sydney, New South Wales 2000, Australia (Formerly Saville 2 Bond Street) (City Centre)
Hotel amenities
Mantra 2 Bond Street
Ranked #52 of 189 hotels in Sydney
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434 reviews from our community

Traveler rating
    125
    202
    64
    27
    16
See reviews for
Families
95
 
Couples
140
 
Solo
33
 
Business
86
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Melbourne
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Mixed feelings about Mantra”
4 of 5 stars Reviewed January 31, 2013

We had the pleasure of staying at the Mantra after being stranded in Sydney due to the weather.

I had to admit, I did have high expectations. In the past when searching for accommodation, all the Mantra hotel website images I'd seen seemed quite swish and new.

The lobby in the Mantra at Bond Street was fairly standard. It was late when we arrived and with around fifteen other people we were told we had to wait to check in, which I thought was a little strange. Staff were polite, but not overly welcoming. Given the circumstance and time of the night I suppose I can understand.

The lobby toilet is in dire need of repair. It's tired and definitely not up to standard for a hotel lobby toilet.

We stayed on the fourth level (room 417 if I recall, as the numbers had come off the door and were only legible by the sticky residue left behind).

The small suite was generous. A self-contained studio apartment complete with a kitchen as well as a washer and dryer in the bathroom. The apartment itself also had heating and cooling however the switch I believe was in the wardrobe.

I was impressed that washing detergent was available; however there as no point in washing our clothes as our stay was barely overnight (six hours).

The decor I suspect can be seen as being a little aged but it's fairly standard and not bad in the least.

The only downside was the level of cleanliness in the bathroom. Most of it was clean with the exception of a few things. The showers really do need a re-caulking. The mould has gotten into it and really, by hotel standards that should be cleaned and replaced.

Everything else seemed reasonably clean. As I said, our stay was short and so I didn't have an opportunity to have a more comprehensive look. The bed was clean and comfortable and I think for the price of the studio apartment, the cost is reasonable. It's pretty much—you get what you pay for.

Would I stay again? I'd consider it, but there are other places you can stay where mould is not visible in the bathroom. That being said, the availability of a washer and dryer is attractive, so yes I definitely would consider staying again.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask AvidTravelling about Mantra 2 Bond Street
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bondst, Manager at Mantra 2 Bond Street, responded to this review
February 3, 2013
Dear AvidTravelling,

Thankyou for your recent review of our property. It was disappointing to hear your comments with regards to the housekeeping standards. This is an area we have been heavily focusing on for some time however your comments indicate we still have some work to do.

Look forward to welcoming you badck in the near future.

Thankyou
Michael Rignall
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Avoid!”
1 of 5 stars Reviewed January 28, 2013 via mobile

The rooms although spacious have seen better days with the decore being very aged. The in room dining leaves you with more to be desired & would not bother with it. Staff are not friendly or helpful - in one instance not having any umbrellas but offering me a broken umbrella that another guest left behind (no hotel logo etc.) & still having the guts to take down my room number. Rooms are also very noisy with the aircon unit outside turning on every 30 minutes with the decibels of a jet plane. House keeping is also an after thought, one time having my pajamas taken with the bed sheets & taking 5 days for them to find them. I only stay here when there are no other rooms left in Sydney at late notice for business & not by choice. I would strongly urge people to not stay here as the only highlights are the central location & the moment you check out!

Stayed July 2012, traveled on business
Was this review helpful? Yes 1
See 3 more reviews by Michael B for Sydney
Ask Michael B about Mantra 2 Bond Street
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bondst, Manager at Mantra 2 Bond Street, responded to this review
January 29, 2013
Dear Michael B,

Thankyou for your comments regarding your stay at Mantra 2 Bond St.

It was disappointing to hear your comments on the staff and the housekeeping department as these are two areas we have focused on improving. Since your last visit in July both these areas have improved dramatically as is emphasised by the constant positive feedback we receive. We would welcome the opportunity to have you stay with us again.

Thankyou
Michael Rignall
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Excellent city motel”
5 of 5 stars Reviewed January 27, 2013

In a convenient part of the city for Circular Quay. Room was quiet even though it faced George Street. Modern, clean and well equipped. Loved the laundry in unit as we got soaked on a jet boat ride. Pool and spa small but lovely views from roof and enjoyable at night with city lights around. Would stay here again.

Room Tip: The rooms facing George Street are not noisy.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 7 more reviews by Kim L for Sydney
Ask Kim L about Mantra 2 Bond Street
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bondst, Manager at Mantra 2 Bond Street, responded to this review
January 28, 2013
Dear Kim L,

Thankyou for your comments regarding your recent visit to Mantra 2 Bond St.

Nice to hear that the hotel met your requirements. Roof top pool does have amazing views. Also very happy to hear that the room was well equipped and catered to your needs.

We look forward to welcoming you back on your next visit.
Thankyou
Michael Rignall
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Branxton, Australia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Good location- but don't take the car as they can't guarantee a car space and we were quoted $50 per night for parking.”
4 of 5 stars Reviewed January 23, 2013

Handy location near Wynyard station and a few blocks from Circular Quay. Bathroom a bit tight on space and shower needed new washers, otherwise good size studio room. Friendly staff. There is a cafe downstairs which is handy, good coffee, but couldn't recommend Greek tasting plate as vine leaves felt like they were almost frozen.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask goldenmoments50 about Mantra 2 Bond Street
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bondst, Manager at Mantra 2 Bond Street, responded to this review
January 24, 2013
Dear goldenmoments50,

Thankyou for your comments regarding your recent visit to Mantra 2 Bond St.

Nice to hear that the location of the hotel met your requirements and that the staff looked after you. My apolgoies for the problems you encountered with the food. I have passed yor comments onto the restaurant manager.

Kind Regards
Michael Rignall
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Melbourne
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Perfect allrounder in the middle of Sydney”
4 of 5 stars Reviewed January 23, 2013

Fantastic all round. Comfortable, clean, quiet, great room design, amazing pool, safe and secure, friendly staff. Perfect location. As with all hotels I believe wifi should be included in the room price.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Ben P about Mantra 2 Bond Street
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bondst, Manager at Mantra 2 Bond Street, responded to this review
January 24, 2013
Dear Ben P,

Thankyou for your comments regarding your recent visit to Mantra 2 Bond St.

Nice to hear that the hotel met your requirements. Roof top pool is amazing with great views. Also very happy to hear that the customer service was good. This is an area we have been working on for sometime so to receive your comments is very rewarding.
Wifi is an aspect of the hotel we are looking into at the moment.

We look forward to welcoming you back on your next visit.
Thankyou
Michael Rignall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Mantra 2 Bond Street

Also Known As:
Mantra 2 Bond Street Hotel Sydney
Mantra 2 Bond Street Sydney
Saville Hotel Sydney
Address: Cnr of George & Bond St, Sydney, New South Wales 2000, Australia (Formerly Saville 2 Bond Street)
Region: Australia > New South Wales > Sydney > City Centre
Amenities:
Business Center Fitness Center Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#47 Luxury Hotels in Sydney
#53 Business Hotels in Sydney
#55 Family Hotels in Sydney
Price Range: $$
Hotel Class:4.5 star (4.5*)
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