My sister and I were in town for one night to attend a concert at the Opera House. We picked this hotel purely for the price, and we were not disappointed. The check in staff were very helpful, and although our room wasn't ready they were happy to hold our luggage and provide directions. We checked back in a short time later and our bags were delivered to our room within minutes. The beds were extremely comfy and water pressure was awesome! The business centre was great for printing boarding passes. Great hotel and we will be back she. Next in Sydney.