Checked in at 8am, room was ready early by 11am. The front desk staff was very accommodating. Room was nice, water pressure in shower was excellent. We had an issue with people in upper floors throwing garbage on our balcony, and the staff took care of it right away. Bed is comfortable, good size room, all the appliances worked without a problem. Recommend this hotel if you are looking for a central location in the heart of Sydney.