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“What a delightful surprise” 5 of 5 stars
Review of Quay West Suites Sydney

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Quay West Suites Sydney
5.0 of 5 Hotel   |   98 Gloucester St | The Rocks, Sydney, New South Wales 2000, Australia   |  
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Vivid in the Rocks
Ranked #15 of 184 Hotels in Sydney
Pittsburgh, Pennsylvania
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“What a delightful surprise”
5 of 5 stars Reviewed 3 days ago NEW

Very nice and hidden gem. You feel like you have a 5 star suite with all amenities. Very centrally located in downtown, so you can walk to a variety of wonderful restaurants. There is no way you will be disappointed. We stayed 3 great days.

Very well priced too.

Stayed March 2015
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hagen W, General Manager at Quay West Suites Sydney, responded to this review, 2 days ago
Dear 'Rodney D',

Thank you for taking the time to review your stay with us. I am pleased to hear you think we are a hidden gem! I am glad you had a fabulous stay with us.

Best wishes,

David McDonald
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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803 reviews from our community

Traveler rating
    501
    213
    48
    30
    11
See reviews for
338
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106
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (231)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed two nights with one year old son.
Booked via the hotel website which does not allow you to change the booking but when our travel dates changed they allowed a change for us.
Wonderful and friendly service from front desk, concierge/valet, restaurant, room service, housekeeping. Every staff we saw gave a friendly greeting.
They were very accomodating for us and toddler.
Our room had city/harbour view. Nice view including harbour bridge.
Great location in city, few minutes to harbour and ferries.
Great to have a fully equipped kitchen and microwave, washing machine and dryer, iron & board. Bath.
Would definitely stay again next time in Sydney.

Stayed March 2015, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hagen W, General Manager at Quay West Suites Sydney, responded to this review, 2 days ago
Dear 'Andrea R',

Thank you for reviewing your stay with us. I am pleased you and your family had a great stay and I hope to welcome you back in the future.

Best wishes,

David McDonald
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here in a one bedroom suite for 3 nights. Comfortable living space though the bedroom is quite small. The only thing which bugged me was the wifi service which was unreliable and very slow.
Location is great, close to many places.
There is a Sat market within short walking distance which is a lot of fun.
Very good for business travellers if they can improve the wifi situation.

  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hagen W, General Manager at Quay West Suites Sydney, responded to this review, 2 days ago
Dear 'Water&Salt',

Thank you for reviewing your stay with us. I am glad you had an enjoyable stay and enjoyed our location. I apologise for the inconvenience you experienced with our wifi. We understand this is an issue and are working to resolve this.

Best wishes,

David McDonald
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Erie, Pennsylvania
Top Contributor
96 reviews 96 reviews
24 hotel reviews
Reviews in 43 cities Reviews in 43 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

From check in staff to the concierge to the beautiful hotel and large, lovely suites we were very happy. We also had a view of the Harbor Bridge. It is a 10 minute walk to the Harbor where all of the shops and restaurants are as well as the indoor zoo and the marine park. The only down side is the wifi didn't work in the room so someone one had to come up and put a router on our TV and you only get 30 minutes free unless you sign up to be one of their members.

Room Tip: Pay the extra to the the Harbor view!
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  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hagen W, General Manager at Quay West Suites Sydney, responded to this review, 2 days ago
Dear 'Ronda J',

Thank you for your wonderful review. I am pleased to read you had such an enjoyable stay with us and I hope to welcome you and your family back when you next visit Australia.

Best wishes,

David McDonald
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Harborview was magnificent. Hotel was quiet and clean. We were in walking distance of all restaurants, shopping and activities no need for a rental car. Would definitely stay again. We were able to see not only the Harbor but the Rocks portion of this area as well. So much to see and do, definitely bring along comfy shoes.

Room Tip: We had a Harbor view which was amazing. It was quite expensive but we were happy with the location...
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  • Stayed February 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hagen W, General Manager at Quay West Suites Sydney, responded to this review, 2 days ago
Dear 'cdenis',

Thank you for your review. I am pleased to read that you loved our location. I hope to welcome you back again.

Best wishes,

David McDonald
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic hotel great views situated in the Wright place to see all the sites in Sydney.Excellant food and service Would recommend this hotel if you are staying in Sydney.so glad we picked this hotel.just loved watching all the harbour traffic coming back and to .Great views of cruise ship a new one each day.

Room Tip: Harbour view room a must
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  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hagen W, General Manager at Quay West Suites Sydney, responded to this review, 1 week ago
Dear 'crockett11111',

Thank you for your review. I am pleased you had a great stay and I hope to welcome you back in the future.

Kind regards,
David McDonald
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, New Zealand
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed during the light festival and the view from the pool floor was awesome. Great room. Nice layout and furnishings. Friendly staff. Good location - near Circular Quay. Pizza shop across the road was good. A little bit of a walk to other cheaper options for dining. Handy to train.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hagen W, General Manager at Quay West Suites Sydney, responded to this review, 1 week ago
Dear 'KiwiTraveller04',

Thank you for taking the time to review your holiday with us.

I am pleased you had a great stay & enjoyed the view.

Kind regards,

David McDonald
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quay West Suites Sydney

Address: 98 Gloucester St | The Rocks, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Sydney
#6 Family Hotel in Sydney
#11 Romantic Hotel in Sydney
#13 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Quay West Suites Sydney 5*
Number of rooms: 121
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Also Known As:
Quay West Suites Sydney Hotel Sydney
Quay West Hotel Sydney
Quay West Sydney

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