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“Indescribable Views” 5 of 5 stars
Review of Quay West Suites Sydney

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Quay West Suites Sydney
5.0 of 5 Hotel   |   98 Gloucester St | The Rocks, Sydney, New South Wales 2000, Australia   |  
Hotel amenities
Ranked #13 of 182 hotels in Sydney
Dallas, Texas
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Indescribable Views”
5 of 5 stars Reviewed March 19, 2013

This was our first trip to Australia and our first accomodation. We asked for a two bedroom suite (4 of us traveling) with a harbor view. Well, the view was spectacular!. We clearly saw the Circular Quay which included the Opera House, the famous Bridge and the a good portion of the harbor. It was a convenient walk down to the Rocks and the harbor as well as to the shopping area adjacent to the Opera House. Because it is up the hill from the Circular Quay, it was VERY quiet. Breakfast served on the mezzanine level was quite good as well.

Room Tip: Above the 15th floor if you want a great harbor view.
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  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMKylie, General Manager at Quay West Suites Sydney, responded to this review, March 20, 2013
Dear Bill Y,

Thank you for taking the time to write a review of your recent stay with us at the Quay West Suites Sydney, it’s always wonderful to hear feedback from our guests.

It is great to hear you enjoyed our buffet breakfast in Harringtons Restaurant and our location.

We hope to welcome you back to Sydney, Australia soon!

Warm regards,
Kylie Ashwood
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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666 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (186)
Date | Rating
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  • English first
  • French first
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English first
Orange, Australia
1 review
5 of 5 stars Reviewed March 18, 2013

Had a wonderful stay at Quay West Suites. Got an excellent deal online for the room. Please have more of these deals! The staff were very courteous, friendly and helpful. Breakfast was amazing and room service was like being in a restaurant - excellent quality. Will definitely stay here again. Thank you for such a wonderful stay.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 15, 2013

The location is near walking distance to Sydney Opera House and boats that can take you anywhere you want to go. Pool is in door so you won't get much sun.... Breakfast isn't the best so maybe grabbing it somewhere else may be better. The Rocks is a little more expensive so going to another area may be a good break for the wallet. If I didn't need a 2 bedroom I wouldn't have stayed there but we needed the extra room.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona
Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2013

Stayed at Quay West Suites for four nights in February. My room exceeded my expectations! It was large, modern, clean and had lovely views. You can't beat the location at the Circular Quay. I could walk downtown and to Darling Harbour easily - as well as the Botanical Garden. The Opera House is just a few blocks away. The staff are very friendly and helpful. Strongly recommend!

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMKylie, General Manager at Quay West Suites Sydney, responded to this review, March 20, 2013
Dear Kathleen W,

Thank you very much for taking the time to write a review of your recent stay with us at the Quay West Suites Sydney. It is so lovely to hear you enjoyed your stay with us and you made the most of your four nights with us exploring all that Sydney has to offer!

We look forward to welcoming you back to the hotel in the near future,

Warm regards,
Kylie Ashwood
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 14, 2013

Having arrived in Sydney quite late at a pre-booked apartment in Darling harbour - Goldsbrough Apartments - , we were so so disappointed, they were disgusting and filthy and easily the worst part of a 2 month tour... so we jumped in a taxi straight to Quay West because we were aware of the place but knew it was above our budget... but we had to escape Goldsbrough and escape we did with the help of a waiting taxi!

Quay West is amazing and if there was ever a time when I wish I'd just spent the money to start with, this was it... it is 100% great value for money and if you want to see Sydney, this is the only way to do it and the panoramic views will last a lifetime in the memory!

It's so well placed for everything too... and the staff were lovely - thanks guys!

Room Tip: ...just get one as high up as possible and overlooking the Quay of course :-)
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philadelphia, pa
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 13, 2013

I could not imagine a better room or view of Sydney! And the customer service was wonderful as they were flexible when I asked for a higher floor for an even better view (and more privacy). The room was actually an apartment. And we couldn't get enough of one of the few balconies in Circular Quay with the view of the bridge and the opera house.

Room Tip: Get a room with a balcony - you won't regret it!
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 12, 2013

We stayed one night at this hotel which is in easy walking distance to Sydney Opera House and The Rocks area. There is only valet parking (on the cheaper side for expensive Sydney) and it took a bit of time for any staff to notice me parked outside and assist with the luggage check in. (There is only limited and temporary parking outside the hotel.) Otherwise check-in was perfect and when it turned out there was a problem with our room's airconditioning we were immediately give an upgraded room with a limited harbour view although we had not booked a harbour view room.

We have already booked to stay here again.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Quay West Suites Sydney

Address: 98 Gloucester St | The Rocks, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Sydney
#6 Family Hotel in Sydney
#11 Romantic Hotel in Sydney
#13 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Quay West Suites Sydney 5*
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Also Known As:
Quay West Suites Sydney Hotel Sydney
Quay West Hotel Sydney
Quay West Sydney

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