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Quay West Suites Sydney: Traveler Reviews

5.0 of 5
98 Gloucester St | The Rocks, Sydney, New South Wales 2000, Australia (City Centre)
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Quay West Suites Sydney
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Ranked #7 of 189 hotels in Sydney
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446 reviews from our community

Traveler rating
    280
    118
    20
    19
    9
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Families
178
 
Couples
87
 
Solo
19
 
Business
65
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“Room with a view...”
5 of 5 stars Reviewed January 21, 2013

We recently stayed in room 805 with a spectacular balcony and great views of the harbour bridge and opera house. Room was very spacious and service was excellent. Would definately recommend to others. Got a great last minute deal for a mid week night. Took a stroll to have dinner at sibel pier 1 restaurant. Took advantage of Accor advantage plus discounts for both. Siebel meal was excellent with great water views. Would recommend asking for room 805 as it has the largest balcony we could see. Thanks quay west for a fantastic mini break. Service was excellent.

Room Tip: Ask for 805 harbour view suite..
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 4 more reviews by Dide O for Sydney
Ask Dide O about Quay West Suites Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wollongong, Australia
1 review
2 of 5 stars Reviewed January 19, 2013

  • Stayed January 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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Review collected in partnership with Accorhotels.com

Ask gtneedham about Quay West Suites Sydney
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Top Contributor
78 reviews 78 reviews
49 hotel reviews
Reviews in 44 cities Reviews in 44 cities
40 helpful votes 40 helpful votes
“The view of the harbor is breath taking!”
4 of 5 stars Reviewed January 19, 2013

We spent several days at the Quay West Suites with an incredible view of the Sydney harbor bridge and the Opera House. We couldn't stop taking pictures of the views as well as all of the harbor traffic! We had a two bedroom suite since we were traveling with another couple. The living room was large with comfortable furniture. There is a dining area off the living room and a compact but well equipped kitchen. Both bedrooms had separate bathrooms. The suite also has a washer and dryer that comes in handy for dirty laundry.
The service was inconsistent. The concierge was always on top when help was requested. The front desk was slow---we were having problems with the phone in our room and were promised that someone would be up shortly to help. No one came till the next day. Since there are no ice machines, we had to order through room service. On at least one occasion we waited about 1 hour. (And, we were charged $3 for the ice!) There is no complimentary wireless which makes usage pricey. In a hotel of this caliber (and price) it should be free.
We would definitely stay here again. It is just a 5 minute walk to the Circular Quay and the Rocks. Lots of good shopping and restaurants are minutes away.

Room Tip: Book a room with a view of the harbor and ask for a room on floor 20 or higher.
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  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by PatWisconsin for Sydney
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
27 helpful votes 27 helpful votes
“Quay West Suites very well”
4 of 5 stars Reviewed January 19, 2013

As a location to base oneself, Quay West Suites very well: close to the centre of The Rocks, five minutes walk from Circular Quay and 10 minutes walk from the Opera House. And, with a staff who show genuine interest in guest comfort, it sets itself apart as a quality place to stay. A suite on level 23 looking West to the Blue Mountains was excellent value: we watched a magnificent sun set and were captivated by the carpet of twinkling jewels as darkness fell. This being part of an upgrade offered via text on the day we were checking in. At $29.00 extra for the premium room and the complimentary bottle of wine it was an easy decision. Comfortable, spacious and well equipped, the suite had every thing to make the stay very relaxing.
We skipped breakfast in lieu of a lovely long sleep-in after a late night enjoying the venues in the immediate vicinity - all within a short walk or a low cab fare. A late check out handled with calm efficiency while a group booking were checking in only added to the impression of a hotel staffed by people who care about their guests.
All in all it offers the best value for money we've found in Sydney so far: great location, great service and great prices.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask peciacake about Quay West Suites Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
“escape to Sydney”
5 of 5 stars Reviewed January 18, 2013

This hotel is perfect for a family with multi-bedroom suites - the location is perfect and the views are astounding! The staff couldn't do enough for us - they stored an extra bag for us for 2 weeks while we toured - I loved the swimming pool and the food was excellent

Room Tip: ask for a suite overlooking the harbour
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Patricia W about Quay West Suites Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Quay West Suites Sydney

Also Known As:
Quay West Suites Sydney Hotel
Quay West Suites Sydney Hotel Sydney
Quay West Hotel Sydney
Quay West Sydney
Quay West Suites
Address: 98 Gloucester St | The Rocks, Sydney, New South Wales 2000, Australia
Phone Number:
Region: Australia > New South Wales > Sydney > City Centre
Amenities:
Bar/Lounge Business Center Fitness Center Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Sydney
#6 Luxury Hotels in Sydney
#6 Family Hotels in Sydney
Price Range: $$$
Hotel Class:5 star (5*)
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