We spent several days at the Quay West Suites with an incredible view of the Sydney harbor bridge and the Opera House. We couldn't stop taking pictures of the views as well as all of the harbor traffic! We had a two bedroom suite since we were traveling with another couple. The living room was large with comfortable furniture. There is a dining area off the living room and a compact but well equipped kitchen. Both bedrooms had separate bathrooms. The suite also has a washer and dryer that comes in handy for dirty laundry.
The service was inconsistent. The concierge was always on top when help was requested. The front desk was slow---we were having problems with the phone in our room and were promised that someone would be up shortly to help. No one came till the next day. Since there are no ice machines, we had to order through room service. On at least one occasion we waited about 1 hour. (And, we were charged $3 for the ice!) There is no complimentary wireless which makes usage pricey. In a hotel of this caliber (and price) it should be free.
We would definitely stay here again. It is just a 5 minute walk to the Circular Quay and the Rocks. Lots of good shopping and restaurants are minutes away.

As a location to base oneself, Quay West Suites very well: close to the centre of The Rocks, five minutes walk from Circular Quay and 10 minutes walk from the Opera House. And, with a staff who show genuine interest in guest comfort, it sets itself apart as a quality place to stay. A suite on level 23 looking West to the Blue Mountains was excellent value: we watched a magnificent sun set and were captivated by the carpet of twinkling jewels as darkness fell. This being part of an upgrade offered via text on the day we were checking in. At $29.00 extra for the premium room and the complimentary bottle of wine it was an easy decision. Comfortable, spacious and well equipped, the suite had every thing to make the stay very relaxing.
We skipped breakfast in lieu of a lovely long sleep-in after a late night enjoying the venues in the immediate vicinity - all within a short walk or a low cab fare. A late check out handled with calm efficiency while a group booking were checking in only added to the impression of a hotel staffed by people who care about their guests.
All in all it offers the best value for money we've found in Sydney so far: great location, great service and great prices.

This hotel is perfect for a family with multi-bedroom suites - the location is perfect and the views are astounding! The staff couldn't do enough for us - they stored an extra bag for us for 2 weeks while we toured - I loved the swimming pool and the food was excellent