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“Fantastic location” 5 of 5 stars
Review of Pullman Quay Grand Sydney Harbour

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Pullman Quay Grand Sydney Harbour
5.0 of 5 Hotel   |   61 Macquarie Street | East Circular Quay, Sydney, New South Wales 2000, Australia   |  
Hotel amenities
Ranked #6 of 182 hotels in Sydney
Broadbeach, Australia
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
43 helpful votes 43 helpful votes
“Fantastic location”
5 of 5 stars Reviewed February 12, 2013

We booked a harbourside suite and it was fantastic. Great views to the Harbour Bridge, Cruise ship terminal, Circular Quay and the city. The suite was clean and equipped with everything you need. Bed very comfortable, facilities excellent. Walking distance to lots of great restaurants.
Definitely will be back for a longer stay. Check in was fast and efficient as was check out. The staff really looked after a couple of special requests.

Room Tip: Go for the harbourside suites, you wont be disappointed
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belinda P, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review, February 22, 2013
Dear Bruiser506,
Thank you for your feedback regarding your recent stay. I am happy to read that you enjoyed your stay and the experience exceeded your expectations. Our location is absolutely amazing at Circular Quay with the bustling Sydney Harbour and Sydney Harbour Bridge as your back drop is an iconic one of a kind view I am glad you were able to enjoy.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Safe Travels, we look forward to welcoming you back again soon.
Belinda
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716 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (202)
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Florida
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 11, 2013

I just loved everything about the Pullman Quay Grand! What a treat after traveling awhile to stay in such a large suite with kitchen, living room, separate bedroom with balcony that overlooked the park and a washer & dryer in the room! A fantastic location right at Sydney Harbor and in walking distance to the Sydney Opera House. It's in the heart of activity in Sydney with a short walk to restaurants, shopping, dinner cruises, park, etc.. Definitely treat yourself to the Quay when you're in Sydney. The conveniences of home! The customer service was superior and the fastest room service I've ever experienced! The room had a large bathroom with ample storage, jacuzzi tub, scale and ample toiletries. They offer too much to stay at any other hotel!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 10, 2013

To our delight I do believe we had one of the best views in Sydney Harbour.
The suite was more like a 1 bedroom apartment , clean, simple, modern and equipped with everything you needed. Food was excellent staff really friendly and helpful. Well done Pullman

Room Tip: We had a 1 bed Harbour view suite, lovely bright sunny room - stunning view - level 6 room no 608 ex...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Senior Contributor
49 reviews 49 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 9, 2013

Our room overlooked the Circular Quay with all the cruise and ferry ships coming and going. We went jet boating and got soaked, so very happy to return to our condo across the promenade. Lots of restaurants in the area, recommend Cafe Sydney, the Woods and 4 Seasons, perhaps Aria. Opera house around the corner. The hotel was clean with a reasonably good bar with very slow service. We didn't go to the restaurant here. The unit was a clean, 1 bedroom with good fold out couch. Integrated laundry facilities and kitchen. The concierge was able to get us reservevations at the last minute.
Anyway, no complaints at all. Its not like a glitsy six star place but then the price is reasonable. For Sydney!!

Room Tip: Ask for view of the Quay!!
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 1, 2013

this is my favourite hotel in sydney !

very modern and stylish room with great living space and fully equipped kitchen.
we always get the harbour view and trust me it is worth it! it is soo beautiful day and night.
the private spa bath is just devine.
but most of all, THE MOST COMFORTABLE BED I HAVE EVER LAID ON ! lets just say we fell asleep on our anniversary night
the bar has great decor and views, try the resteraunt too! pricey but you get what you pay for .
downstairs there are bars and shops making it a great location !

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belinda P, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review, February 23, 2013
Dear Valued Guest,
Happy Anniversary! Thank you for choosing to spend it with us at the Pullman Quay Grand Sydney Harbour. We sincerely appreciate your feedback regarding your stay and truly value that we are now your favourite Hotel in Sydney.
What a delight to spend it on the Harbour and I am glad that you experienced both the wonderful restaurant we have on property and our iconic Bar with some of the best views of Sydney Harbour Bridge you can find.
We look forward to welcoming you back again in the future.
Belinda
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Sydney, Australia
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed February 1, 2013

We live in Sydney and stayed as we had a wedding in botanical gardens to attend. The hotel is very close to Opera House, Circular Quay, and Botanical Gardens. At this time of year there are also plenty of events around all these places which are an added bonus.

Harbour View was sold out so we had Botanical Garden view which was still nice, but harbour view is much better.

The rooms are comfortable, clean, and is self contained with fridge, oven, hot plate, nespresso machine, dishwasher etc. The room and service are not luxury (Park Hyatt Sydney wins this hands down), but still it can't really be faulted.

We had breakfast included and it was great. Al a carte menu make the quality stand out, but service in restaurant needs some work as they seem to have young backpackers with no real experience / training in service. Waitress / barista confused coffee orders and not great coffee when we got our order.

Overall we plan to come back to this hotel again, but will try to get the Harbour View rooms up high. For visitors to Sydney this location is difficult to fault, great base to explore all the highlights with ease.

Room Tip: Go for Harbour view on high level, join Accor le club
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Pullman Quay Grand Sydney Harbour

Address: 61 Macquarie Street | East Circular Quay, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Sydney
#3 Family Hotel in Sydney
#6 Luxury Hotel in Sydney
#11 Business Hotel in Sydney
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Pullman Quay Grand Sydney Harbour 5*
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Also Known As:
Quay Grand Suites Sydney Hotel Sydney
Quay Grand Hotel Sydney

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