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“No 1 Pick !” 5 of 5 stars
Review of Pullman Quay Grand Sydney Harbour

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Pullman Quay Grand Sydney Harbour
5.0 of 5 Hotel   |   61 Macquarie Street | East Circular Quay, Sydney, New South Wales 2000, Australia   |  
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Ranked #6 of 184 Hotels in Sydney
Brisbane
1 review
“No 1 Pick !”
5 of 5 stars Reviewed January 14, 2013

We honeymooned on Sydney Harbour in this Hotel and stayed 8 days It is by far the best place we have stayed in. Staff really look after you - Location is beautiful and has it all! Lovely watching fireworks on new year on our own balcony. Best of all was ourApartment -it was kitchenette yet fully equipped dining area flowing on into a lounge tv area - the bedroom separate room-hall- large bathroom and spa - tastefully furnished with timber flooring and carpet and we could see Harbour from kitchen, lounge, dining room and bedroom - no complaints and the pool we used daily because it was warmed and covered and on lower floor area overlooking harbour whereas some hotels put the pool way up near the roof. We were close to Botanic Gardens, Quay and Ferries for trips, Train station, Rocks, Harbour bridge for a walk accross
Restaurants, Cafes, a show at the Opera House it was all very memorable and we will not forget this trip! Bed was so comfortable and amenities top rate too.

Room Tip: Harbour view 1 bed apartment
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belinda P, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review, February 6, 2013
Dear Valued Guest,

We are so happy that you decided to stay with us for such as special occasion and enjoy all that is on offer from the location to our guest room suites with the views of the Harbour and bustling of Circular Quay. How fantastic that you were able to experience the fireworks from your balcony- such a special way to bring in the New Year in Sydney.

I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience with us, we hope to welcome you back to the Pullman Quay Grand Sydney Harbour in the not to distant future.

Sincerely
Belinda
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813 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (243)
Date | Rating
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English first
Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 13, 2013

We realy enjoyed our stay. Being so close to the city meant that we could pack in a lot of events and visits to museums, art galleries and shops. Also the restuarants close by were great. We did enjoy have meals at the hotel itself as the qauality and service was amazing. The Best part of the few days was waking up and being able to see the Harbour, especially with the cruise liners coming and going.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
München, Deutschland
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2013 via mobile

We have been staying at quay grand for years and are always looking forward to returning. The apartments are very spacious, with large windows and balconies. The fully equipped kitchen is ideal if you want to have a night in. The washing machine and dryer have been especially useful when you're staying for a longer period. The staff have always been very friendly and helpful, however sometimes it took a while till they managed to hail a cab for us. Often there is no cab in front of the hotel. The location is superb, very close to good restaurants, the rocks, opera house etc. we have often enjoyed the restaurant downstairs (east bank), where they serve nice pizza. I can fully recommend this hotel and look forward to returning next time. (Last time I particularly liked the roger gallet amenities!)

Stayed January 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Top Contributor
110 reviews 110 reviews
65 hotel reviews
Reviews in 53 cities Reviews in 53 cities
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed January 10, 2013

I am normally hard to please but I could not fault this hotel. I had a one-bedroom harbour view suite and although not cheap, it did not cost a lot more than other city centre hotels, which are pretty ordinary in Sydney. The room was large and very comfortable, and well-appointed. A balcony overlooking Sydney Habour is a great place to be! And to be so near the Botanical gardens is a great boon as well.
Staff were really good. They were pleasant, efficient and seemed genuinely interested in their customers. This is so unusual in a hotel.
I had room service dinners, and a small issue with one of them was swiftly solved with good humour and grace.
I will defienitly stay here again... and again.

Room Tip: The Harbour View rooms anre more expensive than the garden view rooms but it is worth paying the ext...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belinda P, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review, February 6, 2013
Dear Valued Guest,

Thank you for taking the time to review your most recent stay with us. We very much appreciate your comments regarding your stay. It is always a pleasure to receive such positive feedback regarding our service. I am also pleased to hear that the issue encountered with your room service was dealt with promptly and with a smile, and did not impact on the remainder of your stay with us.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience. We hope to see you back at Pullman Quay Grand Sydney Harbour soon.
Sincerely,
Belinda
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sydney
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 8, 2013

I stayed here back in September 2012 and it was amazing. It was for our anniversary and we got engaged here :) After looking for a hotel that offers amazing Sydney Harbour Bridge views and offer a balcony this is the only hotel we could find and I think that the price was worth it. Our stay was wonderful & the staff are very helpful and nice. There are many restaurants in walking distance.
I would recommend this hotel to anyone and will definitely stay here again.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belinda P, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review, February 6, 2013
Dear Jess,

Congratulations on celebrating your wedding anniversary and thank you for choosing to stay with us at the Pullman Quay Grand Sydney Harbour for such a special occasion. It is always a pleasure to receive such positive feedback and I am really pleased to hear that as a return guest, your experience met your expectations and that you were able to take advantage of the optimum location of the Hotel, on the beautiful Sydney Harbour.

Thank you again for sharing your experience, we hope to welcome you back to the Pullman Quay Grand Sydney Harbour in the not to distant future.

Sincerely,
Belinda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 5, 2013 via mobile

Wonderful time spent in sydney with amazing view of the bridge, opera house and ferries. Accessibility from the airport is great- short cab ride or very easy train ride. Loved being right next to the gardens for an early morning jog. For a large serviced apartment style property the service is vey personalized. thanks quay grand, you are now no. 1 property to stay at when in Sydney!

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belinda P, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review, February 6, 2013
Dear Valued Guest,

Thank you for choosing to stay with us at the Pullman Quay Grand Sydney Harbour. We sincerely want all of our guests to experience nothing short of an exceptional stay and I am delighted to read your feedback. We are especially happy to hear that you consider us the top place to stay in Sydney. We hope that you managed to avoid the recent rain and experienced some sunny Sydney weather during your stay!

Thank you for the great review and we hope to welcome you back to the Pullman Quay Grand Sydney Harbour in the near future.

Sincerely,
Belinda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Quay Grand Sydney Harbour

Address: 61 Macquarie Street | East Circular Quay, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Sydney
#3 Family Hotel in Sydney
#5 Luxury Hotel in Sydney
#11 Business Hotel in Sydney
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Pullman Quay Grand Sydney Harbour 5*
Number of rooms: 68
Official Description (provided by the hotel):
5-Star apartment hotel located at the edge of East Circular Quay boasting stunning Sydney Harbour views. This luxurious and boutique hotel features spacious 1 and 2 bedroom suites, Sydney's best Bar by far ECQ, a newly refurbished restaurant on the mezzanine level of the hotel Q Dining, 3 versatile function rooms and superb hotel reacreation facilities. ... more   less 
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Also Known As:
Quay Grand Suites Sydney Hotel Sydney
Quay Grand Hotel Sydney

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