We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pullman Quay Grand Sydney Harbour: Traveler Reviews

5.0 of 5
61 Macquarie Street | East Circular Quay, Sydney, New South Wales 2000, Australia
Hotel website
Hotel amenities
Pullman Quay Grand Sydney Harbour
Ranked #4 of 189 hotels in Sydney
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

482 reviews from our community

Traveler rating
    382
    70
    17
    9
    4
See reviews for
Families
123
 
Couples
242
 
Solo
16
 
Business
41
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
A TripAdvisor Member
“Excellent as Usual”
5 of 5 stars Reviewed December 12, 2012

Recently stayed at the Pullman Quay Grand, and as usual the rooms, service, and staff were excellent. We have stayed there now about six times. You can't beat the location right on Circular Quay and the views are brilliant. We will come back again

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New South Wales
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Best of the best!”
5 of 5 stars Reviewed December 4, 2012

We were to meet friends at the ECQ bar for lunch and as we are a fair distance from the city, I looked up accommodation on the net and found that there was accommodation above the ECQ bar. When our friends heard we were staying here, they suggested they join us in our room for lunch and said we would not be disappointed with the views.
Wow were they right! We did not move from the apartment during our stay except to have one drink at the bar and a brief swim in the great facilities. It was a fabulous location to meet friends as they caught the train in and were able to enjoy the afternoon and wonderful views with us and take the short train trip home.
We had a wonderful stay in a one bedroom apartment overlooking Circular Quay - you could almost call out and have a conversation with the passengers on the ferries going by.
The accommodation was just superb! Location was brilliant! Staff were efficient, friendly and professional. I joined up as an ECQ member prior to our stay and this also gave us some extra little perks!
The last time we ordered breakfast to our room was 29 years ago on our Honeymoon. I was so pleasantly surprised and would go so far as to say one of the best breakfasts we have had in a hotel. The spa in the bathroom was just luxurious! Everything was just the best of the best! Value for money was outstanding! Definantly the best of the best and we have had stayed in many hotels! We will be back - perhaps for a very special occassion I am already starting to think about planning for 2013

Room Tip: Book a Circular Quay view room - you will not be disappointed
See more room tips
  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by TravelerNSW for Sydney
Ask TravelerNSW about Pullman Quay Grand Sydney Harbour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belinda P, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review
December 5, 2012
Dear Valued Guest,
Thank you for choosing to stay with us at the Pullman Quay Grand Sydney Harbour. We sincerely want all of our guests to experience nothing short of an exceptional stay and I am delighted to read your feedback.
It has been said in past reviews that our location is fabulous and I couldn’t agree more with this but I’m glad that you took your friends advice and chose to book a harbour view suite allowing you the ability to sit back and just enjoy our bustling Sydney Harbour from your balcony and living room with room service to provide you with an intimate dining experiecne.
Thank you for the great comments on our service we look forward to welcoming you back in the future!
Happy Holidays,
Belinda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Senior Contributor
38 reviews 38 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Fantastic All Rounder and well worth the money”
5 of 5 stars Reviewed November 25, 2012

Great location with everything on your door step - trains, ferries etc
The views are just breathtaking of the bridge
There is a constantly changing vista with cruise ships sitting along side the busy ferries and the tourist boats
Excellent facilities within the hotel and within easy reach of bars, shops and restaurants.
Minutes walk to The Rock and less than 10 the City Centre - all easy enough to negotiate
Ferry or walk to Darling Harbour where there is a plethora of restaurants and bars too.
Lovely staff throughout the hotel. They could not be more friendly and happy to assist
I would highly recommend this place
The apartments have everything you could need

Room Tip: Decadence go for the harbour views but for a little quieter go for the garden views. Either way you...
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 9 more reviews by Tracy A for Sydney
Ask Tracy A about Pullman Quay Grand Sydney Harbour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belinda P, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review
December 5, 2012
Dear Tracy,
Thank you for choosing to stay with us; it’s always a pleasure to receive such a positive review. I’m pleased to read that you were able to experience our ever changing scenery from your suite. I agree it’s a joy to watch the bustle of the ferries in the morning and the busy harbour then change into the cruise liners coming in and in what is our busiest season yet, but also to watch Luna Park light up at night behind our famous Harbour Bridge is truly a unique experience and one I’m glad to have been able to deliver you with.
Your right our location is amazing and makes navigating around easy with an abundance of choice train, ferry, bus or taxi are all at your doorstep.
We hope to see you back at Pullman Quay Grand Sydney Harbour soon.
Belinda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
“Perfect view”
5 of 5 stars Reviewed November 17, 2012

Great hotel right on Circular Quay over looking the harbor and the Sydney bridge! Great for site seeing and people watching! Great balconies overlooking the water! Service was excellent! Located right on the Quay there are a multitude of restaurants and shopping areas. Within walking distance of almost everything!

Room Tip: One bedroom harbor view is great! It is two separate rooms and there is a pull out couch, so could...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
See 3 more reviews by Martinj911 for Sydney
Ask Martinj911 about Pullman Quay Grand Sydney Harbour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“amazing experience and unbeatable location”
5 of 5 stars Reviewed November 13, 2012

My fiancee and I recently stayed 2 nights at Pullman Grand Sydney Harbour (previously Quay Grand Suites Sydney) in a one bedroom harbour view room. We had an absolutely fantastic experience.

First, the location is the best in the city, right on Circular Quay. The harbour view is also great.

Second, the suites are huge! Far more space than you need, but appreciated. The balcony is also a great spot to enjoy a meal (room service breakfast was excellent). There's also laundry ensuite, which is really convenient.

The service is also great.

Nothing to complain about here and totally worth the money.

Room Tip: get a circular quay view - see pictures attached for unbelievable view
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
See 3 more reviews by bssc81 for Sydney
Ask bssc81 about Pullman Quay Grand Sydney Harbour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belinda P, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review
December 5, 2012
Dear Valued Guest,
Congratulations on your engagement we are glad to hear you enjoyed your experience at Pullman Quay Grand Sydney Harbour.
Your right our suites are one of the largest in the CBD and our Culinary team are delighted you took the opportunity to have breakfast in your room and out on the balcony. You are one of a few that have had such a unique experience sitting on your own private balcony watching the Harbour and Circular Quay come alive.
Thanks for your comments on our service we strive to continuously exceed your expectations.
Don’t forget we also do weddings but will happily welcome you back for just a stay also.
Safe Travels,
Belinda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Meriton Serviced Apartments Campbell Street
Great value on a similar hotel
Sydney, New South Wales
4.5 of 5 stars 773 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Sydney
Trendy
The Westin Sydney
The Westin Sydney 4.5 of 5 stars 1,248 reviews
Family-friendly
Simpsons of Potts Point Hotel
Simpsons of Potts Point Hotel 4.5 of 5 stars 601 reviews
Romantic
Mercure Sydney
Mercure Sydney 4.0 of 5 stars 2,335 reviews
Luxury
Quay West Suites Sydney
Quay West Suites Sydney 4.5 of 5 stars 446 reviews
Show Prices ABS:HotelCheckRates-d256659?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d257312?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d256598?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d256624?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Sydney hotels
Meriton Serviced Apartments Camp... 4.5 of 5 stars 773 reviews Radisson Blu Plaza Hotel Sydney 4.5 of 5 stars 1,039 reviews Shangri-La Hotel Sydney 4.5 of 5 stars 1,888 reviews InterContinental Sydney 4.5 of 5 stars 1,262 reviews
Show Prices ABS:HotelCheckRates-d2183915?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d256629?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d256528?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d256570?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 189 hotels in Sydney, ranked by popularity

Been to Pullman Quay Grand Sydney Harbour? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Pullman Quay Grand Sydney Harbour

Also Known As:
Quay Grand Suites Sydney Hotel Sydney
Quay Grand Suites Sydney Hotel
Quay Grand Hotel Sydney
Quay Grand
Quay Grand Suites
Address: 61 Macquarie Street | East Circular Quay, Sydney, New South Wales 2000, Australia
Phone Number:
Region: Australia > New South Wales > Sydney
Amenities:
Bar/Lounge Business Center Fitness Center Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Sydney
#3 Family Hotels in Sydney
#5 Romantic Hotels in Sydney
#12 Business Hotels in Sydney
Price Range: $$$$
Hotel Class:5 star (5*)
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, ACCOR, Expedia, Booking.com, Priceline, Venere and Tingo so you can book your Pullman Quay Grand Sydney Harbour reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Pullman Quay Grand Sydney Harbour, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Pullman Quay Grand Sydney Harbour
Enter dates & see best prices* (from our partners)
Show Prices