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“Value the money!” 4 of 5 stars
Review of Metro Hotel on Pitt

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Metro Hotel on Pitt
4.0 of 5 Hotel   |   300 Pitt Street, Sydney, New South Wales 2000, Australia (Formerly Pentura on Pitt)   |  
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FREE WIFI
Ranked #105 of 185 Hotels in Sydney
Singapore, Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Value the money!”
4 of 5 stars Reviewed May 14, 2013

It looks like an old style hotel, small room, no balcony nor a nice view...but it's clean and have a comfy mattress :) , located in the heart of Sydney, makes it a good location hotel with a good price. :) compare with another hotel which are more expensive on that area. Easy to go anywhere. 5 minutes walking to the museum train station or monorail, 10 minutes to the Harbour and Haymarket where you can find a lot of souvenir there. Affordable & comfort hotel in the city, definitely value for money!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa K, Manager at Metro Hotel on Pitt, responded to this review, May 14, 2013
Dear Olivia_Liem

Thank you for your lovely comments regarding your stay at our hotel. We are located in a wonderful area in the absolute heart of the city. Regards Lisa Kapinski - Property Manager
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518 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Hobart
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2013

We stayed 2 nights at the Metro Hotel on Pitt. We chose the Executive Deluxe room, as we wanted to make sure we had a bit of room to move around in. It was a large room, and was really good having the extra little lounge area. Both nights were really quiet, no traffic noise except for the occasional siren. Large and lovely updated bathroom. The staff are nice and helpful. The TV wasn't that big as others have stated, but we didn't go there for that! We were far too busy enjoying Sydney. For the cost of the stay it was perfect. So close to everything, we walked everywhere. Would definitely stay again.

Room Tip: If you would like a bit more room choose the executive deluxe rooms
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa K, Manager at Metro Hotel on Pitt, responded to this review, May 14, 2013
Dear Lisa P

Thank you for your wonderful review regarding your stay at the Metro Hotel on Pitt. Our Executive Deluxe rooms are lovely and so are all the bathrooms in the building. We are actually hoping to get approval for larger TV's in these rooms shortly, which will be exciting. Many thanks for your comments regarding are friendly team as well. Kind Regards Lisa Kapinski - Property Manager
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Adelaide
Top Contributor
68 reviews 68 reviews
44 hotel reviews
Reviews in 43 cities Reviews in 43 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed May 13, 2013

I stayed overnight in a room on the 7th floor. Staff on check in are professional and friendly. The room was small but dated ie old tv and furniture. The bathroom although small had been updated with a wonderful shower! The room was very quiet with no traffic noise and the hotel is in a great location in the centre of the city. Good value for money.

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa K, Manager at Metro Hotel on Pitt, responded to this review, May 14, 2013
Dear AdelaideJulie

Thank you for your fantastic feedback regarding your service and stay at the Metro Hotel on Pitt. It is greatly appreciated. Kind Regards Lisa Kapinski - Property Manager
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brisbane
Top Contributor
82 reviews 82 reviews
31 hotel reviews
Reviews in 38 cities Reviews in 38 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed May 11, 2013

We stayed for 3 nights along with another couple.
Very centrally located and easy walking distance to monorail etc.
The front desk staff were very helpful and a credit to the organisation.
The room itself was small and very dated. It technically had most things but one would not say they were quality. eg the TV was there but old. The bed was very average.
That said, we stayed there based on price and location so I guess I cant be too picky.
Would I stay there again? Most probably - mainly because of front office staff and location

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa K, Manager at Metro Hotel on Pitt, responded to this review, May 14, 2013
Dear Rodgs

Thank you for your lovely comments regarding the service and location of the property. Hopefully many of our hotels facilities will be upgraded in the near future. We are located in a wonderful location, many thanks for your comments. Kind Regards Lisa Kapinski - Property Manager
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Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 9, 2013

We stayed 3 nights in Metro Hotel on Pitt. Hotel room is small but great location that can get you almost to all the places of interest. It sits in the middle of george street and Elizabeth street where u can get free shuttle service. Walking distance to even hay market (china town) where can catch a short monorail ride to fish market. Last but not least I must give credit to Paradiso Cafe and Bar. They have free wifi (not from the hotel) and very helpful staff who help us when we have some issue with the car rental and we almost got stranded in the town. I din get his name but I am really grateful for his assistance. He help to gave us advise and answer our enquires in times of helplessness.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa K, Manager at Metro Hotel on Pitt, responded to this review, May 14, 2013
Dear Puroland

Thank you for your lovely comments regarding your stay and service at the Metro Hotel on Pitt and service at the Paradiso Restaurant. Looking forward to welcoming you back in the future. Kind Regards Lisa Kapinski - Property Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Katoomba, Australia
Top Contributor
88 reviews 88 reviews
39 hotel reviews
Reviews in 30 cities Reviews in 30 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed May 7, 2013

There are two Metro hotels in Pitt St. So make sure you go to the right one. Friendly staff at Reception. I received a voucher on arrival. " Buy one drink get a second drink free". NIce. Unusual
room, with a bedroom and bathroom, then another room with a small lounge area, with foldout bed and another toilet. I thought it was quaint. No view :(. The air-conditioning was noisy and I had to turn it off in the middle of the night. The location was great with the Edinburgh Castle Hotel right next door and just a short stroll to Hyde Park. It was a pleasant stay for just one night. Would I stay there again ? If my company booked this hotel again "Yes".

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa K, Manager at Metro Hotel on Pitt, responded to this review, May 14, 2013
Dear Tuna111

Thank you for your kind comments regarding your stay at the Metro Hotel on Pitt, I am delighted that you enjoyed your time in Sydney. I have passed your comments to the relevant departments. We hope to welcome you back in the future. Kind Regards Lisa Kapinski - Property Manager.
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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 7, 2013

I was booked in by work for a one night stay so given bothy travel in and travel out days were packed full, I wanted and expected a quiet, comfortable nights sleep. What I got was thoughtless, disengaged staff and a room on a non-smoking floor that stank of cigarettes. The room continued to stink all night thanks to hotel staff smoking near the fire escape near where my room was located. As a result my clothes reeked and I woke up with dry, sore nose and throat. I complained and no alternative room was offered and in fact staff said there was nothing they could do. I didn't even get a thank you for your stay on my check out. You might be cheap, but you have absolutely no value when it comes to a good nights sleep.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa K, Manager at Metro Hotel on Pitt, responded to this review, May 14, 2013
Dear EW-SA

Thank you for your feedback regarding your stay, I have never had a complaint of this nature before, the hotel is a NON SMOKING building, I don't know who would have been smoking? This may not have been staff, I have passed your comments onto the staff for their action and I am very sorry that your stay was hampered. Kind Regards Lisa Kapinski - Property Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Metro Hotel on Pitt

Address: 300 Pitt Street, Sydney, New South Wales 2000, Australia (Formerly Pentura on Pitt)
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
#82 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $
Hotel Class:4 star — Metro Hotel on Pitt 4*
Number of rooms: 115
Official Description (provided by the hotel):
Boutique accommodation superbly located for both the leisure and corporate traveller seeking affordable and convenient hotel accommodation in Sydney's CBD. Metro Hotel on Pitt is within easy walking distance to major tourism landmarks such as Centrepoint Tower, Sydney Opera House, Sydney Harbour Bridge, Darling Harbour, China town, Oxford Street and Hyde Park. Complimentary WIFI, security room card access, laundry and dry cleaning service are a few of the hotel services in this 115 guest room hotel. This is a smoke free hotel. ... more   less 
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Also Known As:
Metro Hotel Sydney
Metro Pitt
Metro Hotel Pitt

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