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“Finest Hotel In Sydney” 5 of 5 stars
Review of Park Hyatt Sydney

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Park Hyatt Sydney
5.0 of 5 Hotel   |   7 Hickson Road | The Rocks, Sydney, New South Wales 2000, Australia   |  
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Awaken at the Park
Ranked #3 of 184 Hotels in Sydney
Armonk, New York
Top Contributor
84 reviews 84 reviews
82 hotel reviews
Reviews in 77 cities Reviews in 77 cities
88 helpful votes 88 helpful votes
“Finest Hotel In Sydney”
5 of 5 stars Reviewed 2 days ago NEW

My wife and I spent a total of four nights at the Park Hyatt Sydney. While I usually avoid the Hyatt brand and stay at more upscale hotels, this Hyatt was a very pleasant surprise. The location of the Park Hyatt is perfect. The harbour is steps away and the views of the Harbour Bridge and the Opera House are stunning and provide the perfect backdrop for the hotel. But the view is not the only reason to stay at the Park Hyatt Sydney.

Our room was spacious and very well appointed. It had a balcony that overlooked the harbour and the opera house. The bed was super comfortable and the linens and towels were very high quality. Our room was clean and we were very happy with it. The services that the hotel provides are first-rate. The concierge desk was very helpful in finding the perfect restaurants for us and they also helped us plan our day with suggestions and ideas. Breakfasts were amazing and the bar was an enjoyable experience. When my wife and I return to Sydney, we will definitely stay at the Park Hyatt Sydney.

Room Tip: We stayed in room #133 and it had a nice view of the Opera House
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  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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979 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (252)
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NYC
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Park Hyatt is a magnificent hotel in the Circular Quay- facing Sydney's most iconic visions- The Opera House.I cannot imagine a more special place to stay in this city. The rooms are well appointed and wonderfully quiet. The bathroom small but uniquely designed. The service is impeccable. The gym well equipped. And the prices reflect this luxury.
But...
Some of the rooms are very visible to the street. And our water view room location necessitated is keeping our shades closed most of the time. Also, when the massive cruise ships come into the port, much of our view was obscured. In a busy city like Sydney, a bit of seclusion can be desirable but the location of the hotel was a bit far to hop in and out of the cities attractions.

Room Tip: Make sure that your room is not visible from the street. Even with a water view, that may be a conce...
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  • Stayed December 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review, 2 days ago
Dear valued Guest,

Thank you for taking the time to write about your recent stay with us.

We were pleased to hear of your overall positive experience at Park Hyatt Sydney, and will be sure to share your feedback with our entire team. Thank you also for your feedback regarding your guestroom location, this is valuable to us and it is through such feedback that we are able to implement measures to address our shortcomings.

Thank you once again and we look forward to welcoming you back to Park Hyatt Sydney in the very near future.

Warm regards,
Marc von Arnim
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently spent 5 nights at the Park Hyatt Sydney on the last stop of our Honeymoon "Down Under." What a way to end the trip. The hotel is fantastic. Location: The location is great. The hotel is located on Sydney Harbour, under the famous Sydney bridge and across the harbour from the Sydney Opera. It is located 5 minutes from Circular Quay. This allows easy access to all ferries and trains. The neighborhood around the hotel (the rocks) is a little too touristy for me, but is nice. The hotel is perfectly located to explore all Sydney has to offer. Property: I have stayed at many higher end hotel in recent past, but this hotel is step above. The property is perfectly maintained and the rooms are like no other. The room is exellent, spacious and comfortable. The balcony is perfect for coffee in the morning or a glass a wine at night. The rooftop pool, while small, is a great way to unwind. Staff: What seperates this hotel from other hgiher end hotels is the staff. From the front desk to the maids, everybody is friendly and accomadting. Food: While we only at breakfast/lunch at the hotel, the food and service were excellent. A special thanks to GM Marc Von Arnim for going above and beyond to ensure that our last stop on our honeymoon was amazing. Also, the conceriege was very helpful with restuarant recommendations and other inforamtion about Sydney. Pictures do not do this hotel justice. You must stay here to experience all the Park Hyatt Sydney has to offer. I am fortunate to stay at such an amazing property and look forward to a possible return trip in the future.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review, 2 days ago
Dear valued Guest,

Thank you for your kind note and congratulations on your recent wedding!

We were pleased to read you enjoyed the convenient location of our harbourside residence, and were impressed with the level of service provided by our team. We will be sure to share your positive comments with them.

As we strive to exceed our guest expectations, we appreciate you taking the time to provide such valuable feedback.

Thank you once again, and we look forward to welcoming you back to Park Hyatt Sydney in the near future.

Kind regards,
Marc von Arnim
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Top Contributor
82 reviews 82 reviews
32 hotel reviews
Reviews in 46 cities Reviews in 46 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

When you're lucky enough to visit some of the finest hotels on the planet, it's not about staff fawning on you or anything like that. At its best, it is an opportunity to see excellence executed, to see what it means to be impeccable, and to use that to inspire you in your given field. We checked out today from this hotel and it is on a par with the finest hotels we have ever stayed at, but with a location that exceeds almost every one of them.

As a Hyatt Diamond, we were fortunate to be upgraded to room 210, a large Opera Deluxe Room that faces both the Opera House and the Harbour Bridge. The moment we walked in, it took my breath away. From that moment on, every single person we interacted with was warm, professional and made it clear they wanted us to have a magnificent vacation. Most of our interactions after check-in were with the concierges and they could not have been more wonderful. They even got us dinner reservations at Cafe Sydney and if you plan to visit this city, make sure this is one of your stops.

There is only one item that could have been improved. The breakfasts were wonderful but the staff rarely came around to see how we were doing or to offer more coffee. But really, that's being picky and just my attempt at making this review balanced. There is certainly a concern when you rave about a place that it may not be believable. Trust me - the Park Hyatt is all you could wish a hotel - a home away from home - to be. We are grateful to each and every person we interacted with for going out of their way to make our long awaited trip to Sydney so wonderful.

Room Tip: All the rooms are wonderful but if you can snag a view, go for it.
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  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review, 2 days ago
Dear valued Guest,

Thank you for your kind feedback .We are always delighted to receive feedback on our guest’s experiences and are thrilled to hear that your recent stay at our Park Hyatt Sydney was a memorable one

We were pleased to read you enjoyed the convenient location of our harbourside residence, and were impressed with the level of service provided by our team. We will be sure to share your positive comments with them.

Thank you once again, and we look forward to welcoming you back to Park Hyatt Sydney in the near future.

Kind regards,
Marc von Arnim
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 1 week ago

Not only a world class unbeatable position, the world class experience shines in every aspect of the Park Hyatt. Being met at the airport, greeted by names on arrival and at check in, having our previous stay details all to hand and the most personal service extended throughout our stay complimented the newly redecorated rooms, with all conceivable needs catered for. The concierge organised all aspects of our stay to perfection and checked on whether everything was satisfactory as our stay progressed. Even though a relatively large establishment it never felt like it due to the high service levels. See you again soon.

Room Tip: Rooms on the southern side have some noise from a nearby bar
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  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review, 2 days ago
Dear valued Guest,

Thank you for your kind feedback and for taking the time to write about your recent stay with us. We are delighted to hear that you enjoyed your stay at our harbourside residence.

We continuously strive to exceed our guest expectations and your kind feedback is a gracious commendation of our team. I will most certainly share this with our entire team.

Thank you once again for your support thus far, and we look forward to welcoming you back to Park Hyatt Sydney in the very near future.

Kind regards,
Marc von Arnim
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sarasota, Florida
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

The Park Hyatt in Sydney has wonderful views of both the Harbour Bridge as well as the Opera House. Close to the waterfront, you can walk to almost everything including the Botanic Gardens. Good restaurant too.

Room Tip: All the rooms are on the water, so all have great views.
See more room tips
  • Stayed December 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review, 2 days ago
Dear valued Guest,

Thank you for taking the time to write about your recent stay with us and for your valuable feedback.

We were pleased to read you enjoyed the convenient location of our harbourside residence and of your positive experience at Park Hyatt Sydney, and will be sure to share your feedback with our entire team.

Thank you once again and we look forward to welcoming you back to Park Hyatt Sydney in the very near future.

Warm regards,
Marc von Arnim
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
Reviews in 27 cities Reviews in 27 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely located hotel with a gorgeous view.
Professional and welcoming staff
Clean but somehow small rooms, adequately furnished
Excellent proximity to shopping and restaurants
Solid recommendation for the business traveller and family vacations

Room Tip: You need to book rooms with direct harbour view!
See more room tips
  • Stayed October 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review, 2 days ago
Dear valued Guest,

Thank you for taking the time to write about your recent stay with us and for your valuable feedback.

We were pleased to read you enjoyed the convenient location of our harbourside residence, and were impressed with the level of service provided by our team. We will be sure to share your positive comments with them.

Thank you once again, and we look forward to welcoming you back to Park Hyatt Sydney in the near future.

Kind regards,
Marc von Arnim
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Sydney

Address: 7 Hickson Road | The Rocks, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Sydney
#1 Spa Hotel in Sydney
#2 Business Hotel in Sydney
#2 Luxury Hotel in Sydney
#3 Romantic Hotel in Sydney
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Park Hyatt Sydney 5*
Number of rooms: 155
Official Description (provided by the hotel):
Emerging from a dramatic transformation, the newly redesigned Park Hyatt Sydney offers an intimate, residential-style hotel with architecture, design and art reflecting the Australian landscape.With a coveted harbourfront location between the famous Opera House and Harbour Bridge, spacious rooms feature contemporary interiors, modern bathrooms with dual vanity, wet area, rainshower and deep bathtub, and floor to ceiling glass doors that open to private balconies. A dedicated team of butlers provide personalised service for all guest rooms & suites. The hotel’s restaurants and bar, private dining rooms, day spa and recreational facilities have also been enhanced to reinforce Park Hyatt Sydney’s position as one of Australia’s premier hotels. ... more   less 
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Also Known As:
Park Hyatt Sydney Hotel Sydney
Hyatt Sydney
Sydney Hyatt

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