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Novotel Sydney on Darling Harbour: Traveler Reviews

4.5 of 5
100 Murray Street | Darling Harbour, Pyrmont, Sydney, New South Wales 2009, Australia (City West)
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Novotel Sydney on Darling Harbour
Ranked #44 of 189 hotels in Sydney
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1,942 reviews from our community

Traveler rating
    595
    844
    353
    90
    60
See reviews for
Families
586
 
Couples
690
 
Solo
168
 
Business
409
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Wollongong
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 13, 2013

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Accorhotels.com

Ask pratt109 about Novotel Sydney on Darling Harbour
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Port Lincoln, Australia
1 review
5 of 5 stars Reviewed February 12, 2013

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Accorhotels.com

Ask sal1220 about Novotel Sydney on Darling Harbour
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Brisbane, Australia
1 review
“top spot”
4 of 5 stars Reviewed February 11, 2013

thoroughly enjoyed our stay here everything was excelent and we would recomend it to all our freinds
the view from our room was spectacular and with the monorail so close it only took a short time and we were in the middle of the city mind you we could walk to everthing within 10-15 minutes the hotels restuarant was great with excellent food our room was nice and clean bathroom all the staff were very helpfull and went out of their way to make it a great stay

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Review collected in partnership with Accorhotels.com

Ask beer1961 about Novotel Sydney on Darling Harbour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
“Average”
3 of 5 stars Reviewed February 9, 2013

Stayed here recently and got upgraded to the 10th floor. The location is excellent, right on darling harbour and walking distance to the city. Hotel is very outdated and needs a make over. We stayed in a twin room, beds were ok but nothing to rave about, a bit creaky and pillows were hard. Room is small, bathroom is ok but needs a makeover desperately. Best thing about the room is the amazing views. Breakfast was ok with a range of cereals, toast, fruit, hot breakky and pastries, I guess because the place is outdated it made the breakky ordinary. For the price (one of the cheaper hotels in syd) I guess it was ok, I wouldn't rush back. Pros: the pool, staff were nice enough. Cons: place needs a cosmetic overhaul, room and bed ordinary, hotel parking overpriced at $45 per 24 hrs.

Room Tip: Ask for a room with city views as high up as you can go
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  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask maxiebon about Novotel Sydney on Darling Harbour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chinny26
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Old and shows it.”
2 of 5 stars Reviewed February 7, 2013

Pretty average hotel, rooms are what you expect from a 1980's hotel. Although they have been updated they are very average, beds are terrible and the cleaning left a lot to be desired. Broken TV remote was a pain, dirty bathroom was just disgusting.

Breakfast in the hotel, forget it. Worst buffet breakfast i have ever had and i am not normally fussy about food. There are so many better options in Sydney.

  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
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Ask Chinny26 about Novotel Sydney on Darling Harbour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorDHSM, General Manager at Novotel Sydney on Darling Harbour, responded to this review
March 3, 2013
Dear Chinny26,

Thank you for taking the time to provide feedback on your recent stay with us.

We were most concerned to hear of your comments in relation to our rooms and breakfast. We would like to discuss these with you in further detail to allow us to investigate the matters bought to our attention. Please accept our sincere apologies that your stay did not meet your expectations.

We would ask that you please contact our Food & Beverage Manager Luke Caleo on +61 2 9288 7145 or email h1181-fb02@accor.com, so that we can discuss your concerns in further detail.

Kind regards
Ruwan Peiris
General Manager
Accor's Darling Harbour Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Sydney on Darling Harbour

Also Known As:
Novotel Sydney On Darling Harbour Hotel
Novotel Sydney On Darling Harbour Hotel Sydney
Novetel Sydney
Novotel Sydney
Accor Sydney On Darling Harbour
Sydney Novotel
Darling Harbour Novotel
Address: 100 Murray Street | Darling Harbour, Pyrmont, Sydney, New South Wales 2009, Australia
Phone Number:
Region: Australia > New South Wales > Sydney > City West
Amenities:
Business Center Fitness Center Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#23 Family Hotels in Sydney
#38 Business Hotels in Sydney
#40 Luxury Hotels in Sydney
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The Novotel Sydney on Darling Harbour is a 4 star hotel surrounded by the premier attractions of Sydney including the Sydney Aquarium, Powerhouse and National Maritime Museums, Star City Casino and the Entertainment Centre. The hotel has direct access to transport, making this the ideal location for business trips, holidays and city breaks. With 525 rooms boasting panoramic views of the city or towards Olympic Park, the hotel features a restaurant, bar, pool, tennis court, gym and meeting rooms. ... more   less 
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Novotel Sydney on Darling Harbour
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