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“Reliable and Well Located” 4 of 5 stars
Review of Novotel Sydney on Darling Harbour

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Novotel Sydney on Darling Harbour
4.5 of 5 Hotel   |   100 Murray Street | Darling Harbour, Pyrmont, Sydney, New South Wales 2009, Australia   |  
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Ranked #72 of 177 Hotels in Sydney
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3,199 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Taree
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 28, 2013

Perfect spot to stay close to Maritime Museum for Art Exhibition Would stay again And hope my art is selected again next year ! I also can recommend dinner in the restaurant & breakfast was excellent !! The beds were very comfortable too !

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorDHSM, General Manager at Novotel Sydney on Darling Harbour, responded to this review, January 30, 2013
Dear Denise2151,

Congratulations on your art being selected to be on display at the Martime Museum and we do hope that you are selected again also as we look forward to welcoming you back to Sydney.

We are delighted to hear that you enjoyed our breakfast and dinner. Thank you for providing this lovely feedback on your stay with us.

See you again soon.

Kind regards
Lorraine Mercuri
General Manager
Accor's Darling Harbour Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, New Zealand
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed January 28, 2013

Great Location, good amentities and friendly staff...however I requested adjoining rooms as traveling with family (and booked months in advance) but request wasn't fullfilled so it was difficult to spend any family time in our rooms with 5 people squashed onto two beds with no lounge area within the rooms. Also our room wasn't ready when we arrived at 4.30pm (check-in time 2pm) and we had to wait a further 1/2 hour before we were able to go to our rooms...they did offer us a complimentary drink though which was nice. Also it was a bit strange having to walk through reception to get to the pool as that was the only access...slightly uncomfortable. Other than that the hotel itself was great, and breakfast delightful and would definitley recommend

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hong kong
Level Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed January 28, 2013

I have stayed in this hotel many time during my business trips. The location itself is unbeatable. Unlike those establishments in CBD, Novotel on Darling Harbour has access to CBD within 10 min on foot, 3 min to Darling Harbour, 10 min to the famous Fish market.

The room itself is always clean and spotless.I like best is the roll-down blind which could make me sleep really well even in the day light. Gym though small but work just fine for me. Food quality I must say it is value for money. Very good quality of food! I enjoy the burger (A$16) and sit at its verandah facing Darling Harbour under the blue sky. But the breakfast buffet is a no- no. Too crowded and the quality of breakfast buffet is below par.

Staff are generally friendly and helpful!

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swansea, United Kingdom
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed January 28, 2013

We stayed three nights and had a room on an upper floor overlooking the harbour. Room had a fantastic view of the harbour, was of a good size, clean, a good bathroom and air con. Breakfast was more than ample with a good variety of choice. There is a good gym and swimming pool area. Location of hotel really is excellent, a walk bridge connects hotel to shopping mall right on darling harbour. Sydney harbour ferry is approx 200 yds, the monorail and hop on hop off bus stops outside. For someone stopping as a tourist this hotel was ideal and would definitely use it again.

Room Tip: higher floor rooms facing harbour are away from street and better views
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 28, 2013

Not quite the 4 star that I was expecting, room was a good size and we had good view to accommodate 2 adults and 2 kids. Hotel in general needs to be updated, foyer carpets filthy and room changeovers were still taking place well after 4pm. Gym and pool very small and pool cloudy and not heated...checkin was seamless but they charge an extortionate amount over and above the room rate for parking ($45 - cash cow comes to mind). Not the best 4* that I have stayed in and if you are looking for a quick overnighter then this will suit. But if you want something more upmarket then look elsewhere....

  • Stayed January 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Sydney on Darling Harbour

Address: 100 Murray Street | Darling Harbour, Pyrmont, Sydney, New South Wales 2009, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Family Hotel in Sydney
#36 Business Hotel in Sydney
#37 Romantic Hotel in Sydney
#62 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Sydney on Darling Harbour 4.5*
Number of rooms: 525
Official Description (provided by the hotel):
Enjoy a warm welcome and stunning view of Darling Harbour and the city skyline at the Novotel Sydney on Darling Harbour, proudly located in one of the world's great waterfront destinations. Connected via undercover walkway to Harbourside Shopping Centre, you can walk right outside our doors to an array of restaurants and clubs along with Sydney's premier attractions. Venture over to Sydney City and Darling Harbour, pay a visit to Sydney Opera House and Sydney Harbour Bridge, get up close and personal with a Koala at WILD LIFE Sydney Zoo, walk under water at SEA LIFE Sydney Aquarium or experience world-renowned exhibits at Powerhouse and National Maritime Museums. Modern and comfortable, the hotel provides a variety of facilities and services all for our guests' well being - Business Centre, 24-hour room service, The Ternary - our brand new restaurant offering Asian & Grill Kitchens along with a Wine Bar & Charcuterie and great recreational facilities including swimming pool, gymnasium and an outdoor tennis court. From our convenient and comfortable accommodations to a myriad of free entertainment and festivals in the precinct, embrace the vibrancy of Sydney at Novotel Sydney on Darling Harbour. ... more   less 
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Also Known As:
Novotel Sydney On Darling Harbour Hotel Sydney
Novetel Sydney
Accor Sydney On Darling Harbour
Sydney Novotel
Darling Harbour Novotel

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