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Adina Apartment Hotel Sydney, Harbourside: Traveler Reviews

4.5 of 5
55 Shelley St | King Street Wharf, Sydney, New South Wales 2000, Australia (Formerly Medina Grand Harbourside)
Hotel amenities
Adina Apartment Hotel Sydney, Harbourside
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81%
Ranked #32 of 189 hotels in Sydney
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288 reviews from our community

Traveler rating
    102
    129
    36
    11
    10
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Families
46
 
Couples
128
 
Solo
19
 
Business
51
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
“Happy week in Darling Harbour”
4 of 5 stars Reviewed February 14, 2013

I stayed in the hotel for 6 nights while attending a conference at the Convention Centre in Darling Harbour. Everything about the hotel is very comfortable, bit like your old favourite jacket you like to put on. I had a great room on the 5th floor overlooking DH and was not disturbed at all by weekend noise from the restaurants on King Street Wharf - the double glazing is very effective. Check-in and -out was very efficient; the staff were always friendly; the room was spacious and clean and the staff were most attentive on restocking and tidying. The air-conditioning is good and easily adjusted and you can open windows or use the balcony to let natural air flow. I didn't use the kitchen to cook but it sems well equipped with the basics for 4 people. There is a well-supplied grocery store and a wine store adjacent to the Lime Street rear entrance.

The location is excellent, with the Convention Centre (10 mins), Maritime Museum (10 mins) and city shops (10 mins) all close by. It is over the road to the Sydney Aquarium and Madame Tussauds. The King Street Wharf and Cockle Bay Whark have a very wide variety of restaurants, with something open for breakfast through to late dining. Not all are aimed at tourists. There is a plentiful supply of taxis, so transport is not a problem.

In all, a good place to stay in Sydney for either a short or long stay.

Room Tip: The corner rooms on the 5th and 6th floor face west looking over the Darling Harbour basin, the Pyrm...
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Piers R about Adina Apartment Hotel Sydney, Harbourside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malin W, Manager at Adina Apartment Hotel Sydney, Harbourside, responded to this review
February 17, 2013
Dear Valued Guest,

Thank you for taking the time to share your feedback about your recent stay at Adina Apartment Hotel Sydney, Harbourside.
We are happy to see that you found our hotel comfortable, double glazing effective and the team friendly.
We are also pleased to read that you enjoyed the location of the hotel and have to agree with you that there are several places in the area that is not aimed at just tourists.
We hope that we have the opportunity to welcome you back to Adina Apartment Hotel Sydney, Harbourside sometime in the future.

Kind Regards,

Malin Wigley
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, New Zealand
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Wonderful service”
5 of 5 stars Reviewed February 2, 2013

Penny and Tim gave us excellent service - Made us feel really welcome from the time we walked in, very efficiently organised various things for us and then Penny stood outside in the pouring rain for 30mins for a taxi for us! We will definitely be back. Lovely central hotel. The rooms are quite small but if you are out all day you dont need a big room. Enjoyed their breakfast restaurant - the Turkish/German guys again make you feel special and nothing is too much a bother.

(we weren't paying for the hotel so can't comment on cost)

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ruths24 about Adina Apartment Hotel Sydney, Harbourside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malin W, Manager at Adina Apartment Hotel Sydney, Harbourside, responded to this review
February 4, 2013
Dear Valued Guest,

Thanks for the excellent feedback!
It is really pleasing to read you appreciated our service - please be assured both Penny and Tim will be rewarded and acknowledged for their outstanding personalised service provided throughout your stay.
Once again, thank you for your valuable comments and acknowledgment of good service and we hope to welcome you back to Adina Apartment Hotel Sydney, Harbourside one day!

Kind Regards,

Malin Wigley
Hotel Manager
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1 review
“Amazing service”
4 of 5 stars Reviewed February 1, 2013 via mobile

A wonderful get away for a mixture of work and family time. The staff - particularly Penny and Timothy went out of their way to help us, with everything from helping find accommodation for other unexpected family members visiting, to standing in the rain sheltering us from the rain with a brolly,trying to hail a cab for well over half an hour when our booked taxi didn't turn up! You made our trip- thank you :-)

  • Stayed January 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MichelleS2013 about Adina Apartment Hotel Sydney, Harbourside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malin W, Manager at Adina Apartment Hotel Sydney, Harbourside, responded to this review
February 3, 2013
Dear Valued Guest,

Thank you for your great review.
We are so happy to read your positive comments in regards to the service you received from Penny and Tim - please be assured that I will share these comments with them both as well as the rest of the team. Feedback like yours makes us very proud.
We hope we get the opportunity to welcome you back to Adina Apartment Hotel Sydney, Harbourside sometime in the future.

Kind Regards,

Malin Wigley
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
1 review
“Fabulous hotel - great location”
5 of 5 stars Reviewed January 24, 2013

We stayed there for one night only, however, the experience was great. Very helpful and attentive staff, clean room, perfect location right in the heart of Darling Harbour, as well as a nice swimming pool. We can really recommend staying there!

Room Tip: Pay a bit more to get a room overlooking the harbour.
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Thuliswa2013 about Adina Apartment Hotel Sydney, Harbourside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malin W, Manager at Adina Apartment Hotel Sydney, Harbourside, responded to this review
January 28, 2013
Dear Valued Guest,

Thanks for the excellent review! I appreciate you taking the time to share your positive experience on Tripadvisor and I am thrilled to read that we have met your expectations, and our service delighted you.
I hope your nice impression will bring you back to Adina Apartment Hotel Sydney, Harbourside on your next stay in Sydney!

Kind Regards,

Malin Wigley
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norway
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
“Good location in Darling Harbour”
4 of 5 stars Reviewed January 17, 2013

We stayed here for 3 nights during Christmas. The room was resonably priced, the hotel has a good location in Darling Harbour. Nothing remarkable about the hotel, on the other side nothing particulary bad either. A thing that seems to be common in Australia is that WiFi in hotels is ridiculously expensive. This hotel charged 10 AUD per hour! This is easily avoided by buying a pre paid SIM-card, turn on mobile data access on your smart phone, turn on the portable WiFI hotspot, and you have your own almost free WiFi.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask BjornT about Adina Apartment Hotel Sydney, Harbourside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malin W, Manager at Adina Apartment Hotel Sydney, Harbourside, responded to this review
January 20, 2013
Dear Valued Guest,

Thank you for your recent review on Tripadvisor.
We are pleased to read you found the hotel in a good location to explore Darling Harbour.
With regards to internet prices the hotel uses a third party provider therefore our pricing is driven by the costs we are charged - this is common practice all over Australia. We do, however, offer complimentary Wi-Fi in the lobby for 30 min every day which may be a more suitable option.
We appreciate your feedback and hope to see you back in Medina Grand Harbourside sometime in the future.

Kind Regards,

Malin Wigley
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
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Additional Information about Adina Apartment Hotel Sydney, Harbourside

Also Known As:
Medina Grand Harbourside Hotel
Medina Grand Harbourside Sydney
Medina Grand Harbourside Hotel Sydney
Address: 55 Shelley St | King Street Wharf, Sydney, New South Wales 2000, Australia (Formerly Medina Grand Harbourside)
Region: Australia > New South Wales > Sydney
Amenities:
Business Center Fitness Center Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#29 Family Hotels in Sydney
#30 Luxury Hotels in Sydney
Price Range: $$
Hotel Class:4.5 star (4.5*)
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