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Adina Apartment Hotel Sydney, Harbourside: Traveler Reviews

4.5 of 5
55 Shelley St | King Street Wharf, Sydney, New South Wales 2000, Australia (Formerly Medina Grand Harbourside)
Hotel amenities
Adina Apartment Hotel Sydney, Harbourside
Ranked #32 of 189 hotels in Sydney
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288 reviews from our community

Traveler rating
    102
    129
    36
    11
    10
See reviews for
Families
46
 
Couples
128
 
Solo
19
 
Business
51
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
1 review
“Amazing service”
4 of 5 stars Reviewed February 1, 2013 via mobile

A wonderful get away for a mixture of work and family time. The staff - particularly Penny and Timothy went out of their way to help us, with everything from helping find accommodation for other unexpected family members visiting, to standing in the rain sheltering us from the rain with a brolly,trying to hail a cab for well over half an hour when our booked taxi didn't turn up! You made our trip- thank you :-)

  • Stayed January 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask MichelleS2013 about Adina Apartment Hotel Sydney, Harbourside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malin W, Manager at Adina Apartment Hotel Sydney, Harbourside, responded to this review
February 3, 2013
Dear Valued Guest,

Thank you for your great review.
We are so happy to read your positive comments in regards to the service you received from Penny and Tim - please be assured that I will share these comments with them both as well as the rest of the team. Feedback like yours makes us very proud.
We hope we get the opportunity to welcome you back to Adina Apartment Hotel Sydney, Harbourside sometime in the future.

Kind Regards,

Malin Wigley
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
1 review
“Fabulous hotel - great location”
5 of 5 stars Reviewed January 24, 2013

We stayed there for one night only, however, the experience was great. Very helpful and attentive staff, clean room, perfect location right in the heart of Darling Harbour, as well as a nice swimming pool. We can really recommend staying there!

Room Tip: Pay a bit more to get a room overlooking the harbour.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Thuliswa2013 about Adina Apartment Hotel Sydney, Harbourside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malin W, Manager at Adina Apartment Hotel Sydney, Harbourside, responded to this review
January 28, 2013
Dear Valued Guest,

Thanks for the excellent review! I appreciate you taking the time to share your positive experience on Tripadvisor and I am thrilled to read that we have met your expectations, and our service delighted you.
I hope your nice impression will bring you back to Adina Apartment Hotel Sydney, Harbourside on your next stay in Sydney!

Kind Regards,

Malin Wigley
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norway
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
“Good location in Darling Harbour”
4 of 5 stars Reviewed January 17, 2013

We stayed here for 3 nights during Christmas. The room was resonably priced, the hotel has a good location in Darling Harbour. Nothing remarkable about the hotel, on the other side nothing particulary bad either. A thing that seems to be common in Australia is that WiFi in hotels is ridiculously expensive. This hotel charged 10 AUD per hour! This is easily avoided by buying a pre paid SIM-card, turn on mobile data access on your smart phone, turn on the portable WiFI hotspot, and you have your own almost free WiFi.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask BjornT about Adina Apartment Hotel Sydney, Harbourside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malin W, Manager at Adina Apartment Hotel Sydney, Harbourside, responded to this review
January 20, 2013
Dear Valued Guest,

Thank you for your recent review on Tripadvisor.
We are pleased to read you found the hotel in a good location to explore Darling Harbour.
With regards to internet prices the hotel uses a third party provider therefore our pricing is driven by the costs we are charged - this is common practice all over Australia. We do, however, offer complimentary Wi-Fi in the lobby for 30 min every day which may be a more suitable option.
We appreciate your feedback and hope to see you back in Medina Grand Harbourside sometime in the future.

Kind Regards,

Malin Wigley
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yeppoon, Australia
1 review
“Perfect Location”
5 of 5 stars Reviewed January 14, 2013

We flew down to Sydney from Queensland on 15th December to catch the Carnival Spirit Cruise Ship for a christmas break ( which was wonderful). We caught the train from station at domestic terminal and got off at Wynard Station and it was a short walk to hotel. We stayed in a standard studio room which we found very clean and tidy. Staff were very good especially Naomi on the front desk. Hotel was in a perfect spot so close to waterfront and restaurants would thoroughly recommend this hotel and when next in Sydney would have know hesitation staying there again.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Larlou5329 about Adina Apartment Hotel Sydney, Harbourside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malin W, Manager at Adina Apartment Hotel Sydney, Harbourside, responded to this review
January 20, 2013
Dear Valued Guest,

Thank you for posting a positive review on Tripadvisor.
The team at Medina Grand Harbourside is pleased to read that you enjoyed the location of the hotel and you found the room clean and tidy. We appreciate your comments about Naomi and will make sure these are shared with her as well as the rest of the team.
We look forward to welcoming you back to Medina Grand Harbourside sometime in the future.

Kind Regards,

Malin Wigley
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“Perfection”
5 of 5 stars Reviewed January 11, 2013

I don't know how to sum up our stay other than perfect. We arrived at 8am before New Years and were told that our room was not ready yet. The blonde receptionist told us to go to the restaurant and have breakfast whilst waiting. After a walk around the harbour and some coffee we sat down in the lobby. The clerk remembered us and came up with our room keys advising us our room was ready (it was only 10am)! We had a lovely room on level 4 above the pool area - you could see some water and even though being right in the city it was so quiet. Now to the points that I loved about this apartment: it was spacious (like you could live here), had a washer and drier and the kitchen was basically as good as home. We stayed for 4 nights and the cleaning was impeccable every day. The staff was so helpful from anything like dinner recommendations to the best spot to get a photo of the opera house with the bridge in the background - nothing was ever too much!
You cannot fault the location being within walking distance to everything - on New Year's Eve we watched all the fire works right outside the hotel and the midnight ones we could even watch from our balcony. Bliss!
Though the rates were high so was everything else in sydney.
Would come back anytime if back in sydney and will recommend to all family and friends. Medina thank you for making such a difference.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Dunc7 about Adina Apartment Hotel Sydney, Harbourside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malin W, Manager at Adina Apartment Hotel Sydney, Harbourside, responded to this review
January 13, 2013
Dear Valued Guest,

Thank you for your great review.
We are thrilled to read that you enjoyed everything during your stay from the location of the hotel to the layout of the apartment. I am also pleased to see that you received the personalised service that we pride ourselves upon - please be assured I will share your feedback at our next monthly meeting.
We hope your nice impression will bring you back to Medina Grand Harbourside on your next visit in Sydney,

Kind Regards,

Malin Wigley
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adina Apartment Hotel Sydney
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Additional Information about Adina Apartment Hotel Sydney, Harbourside

Also Known As:
Medina Grand Harbourside Hotel
Medina Grand Harbourside Sydney
Medina Grand Harbourside Hotel Sydney
Address: 55 Shelley St | King Street Wharf, Sydney, New South Wales 2000, Australia (Formerly Medina Grand Harbourside)
Region: Australia > New South Wales > Sydney
Amenities:
Business Center Fitness Center Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#29 Family Hotels in Sydney
#30 Luxury Hotels in Sydney
Price Range: $$
Hotel Class:4.5 star (4.5*)
Reservation Options:
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Adina Apartment Hotel Sydney, Harbourside
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