Stayed here for a week over new year (expensive, but then so was everywhere else at that time). Great location and despite being in the heart of Darling Harbour was reasonably quiet. The staff were very friendly and helpful and the room (a one bed apartment) was very clean with a very comfortable bed and had everything we needed. I only have two gripes, one was that the balcony was a bit pointless as it was very narrow and above a very busy main road and the second was that the wireless internet access was expensive and a very poor connection, for that reason alone I'd be reluctant to book here again. These days most hotels should be able to offer good free wifi.