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“Great stay” 4 of 5 stars
Review of Adina Apartment Hotel Sydney, Harbourside

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Adina Apartment Hotel Sydney, Harbourside
4.5 of 5 Hotel   |   55 Shelley St | King Street Wharf, Sydney, New South Wales 2000, Australia (Formerly Medina Grand Harbourside)   |  
Hotel amenities
Ranked #20 of 182 hotels in Sydney
Cape Town, Western Cape, South Africa
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great stay”
4 of 5 stars Reviewed October 19, 2012

Apartment was immaculate and as described. Staff very friendly. Well located and one small issue sorted very quickly.

Only negative is the high price for a foldaway bed for the two year old and the camp cot option not great. Couch proved a hit though.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malin W, Manager at Adina Apartment Hotel Sydney, Harbourside, responded to this review, October 21, 2012
Dear Valued Guest,

Thank you for taking the time to provide us with your positive feedback.
The team at Medina Grand Harbourside is pleased to read that you found the apartment immaculate and our team friendly.
We will be very happy to welcome you back to the hotel again and will endeavour to ensure that your next visit will be as enjoyable as the one that you have described above.

Kind Regards,

Malin Wigley
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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550 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
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English first
Melbourne
Top Contributor
137 reviews 137 reviews
43 hotel reviews
Reviews in 44 cities Reviews in 44 cities
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed October 10, 2012

Right on Darling Harbour, this self contained apartment had everything....very comfortable stay and quiet given its location. You got a bit of traffic noise if you opened the balcony doors but the double doors kept noise out once closed. Fully airconditioned inside. A nice 15 minute walk to Wynyard for the supermarket as there is not much close by, but walking is good. Free coffee provided downstairs each morning...I think all hotels should do this...I have stayed at a few that do and its always a bonus as you start your day...staff very pleasant...I was upgraded during 5 night stay...only negatives were that many quests had continual problems with their security cards in the elevator causing lots of frustration... and could not get the bedroom television to work with the remote so required standing on tip toes on bed to turn on so was pretty useless....would stay again...one of the better Medinas!

Room Tip: Any view is a bonus at Darling Harbour!
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malin W, Manager at Adina Apartment Hotel Sydney, Harbourside, responded to this review, October 14, 2012
Dear Valued Guest,

The team at Medina Grand Harbourside is delighted to read that you found the rooms comfortable and quiet and the staff friendly during your recent stay with us and would like to thank you for taking the time to provide your feedback.
We look forward to welcoming you back to our Medina Hotels in the near future.

Kind Regards,

Malin Wigley
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra
1 review
5 of 5 stars Reviewed October 8, 2012

During a recent 3 night stay, one of my children was violently ill in the middle of the night and we required new linen. The staff member who assisted us at 1am, did not just provide the linen, he also assisted in the remaking of beds and offered further assistance with provision of tea and biscuits for my child.
I cannot recommend Francis's service highly enough. In a difficult circumstance it was heart-warming to be treated in such a caring professional manner. Francis demonstrated a level of kindness that was above and beyond any service expectations I have ever encountered.
Angela S

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malin W, Manager at Adina Apartment Hotel Sydney, Harbourside, responded to this review, October 9, 2012
Dear Angela,

Thank you very much for your positive review on Tripadvisor.
We are so pleased to read your comments in relation to Francis and how his actions made a difficult situation that little bit better. Feedback like yours makes us very proud!
Please be assured your comments have been shared with Francis as well as the team.
We look forward to welcoming you back to Medina Grand Harbourside sometime in the future.

Kind Regards,

Malin Wigley
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 5, 2012

Excelent location, close to CBD & Darling Harbour. Room is nice and lean but not very big, However very good bed. We were on the front and there is no view at al from the Harbour and if
you leave the door open there is a lot of trafic noise, as we were with two couples we had two rooms and the other rom was on the harbour side, with great views and no trafic noise.
Still we enjoid our stay and can recommend it to everyone

Room Tip: Try to book your room at the Harbour site
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  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malin W, Manager at Adina Apartment Hotel Sydney, Harbourside, responded to this review, October 7, 2012
Dear Valued Guest,

The team at Medina Grand Harbourside are delighted that you enjoyed the location of the hotel and that you found the bed comfortable during your recent stay with us.
Thank you for taking the time to provide your positive feedback and we look forward to welcome you back sometime in the future.

Kind Regards,

Malin Wigley
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 20, 2012 via mobile

We stayed at the Medina for 5 nights and were pleased with the location of the apartments. Great location for shopping in the CBD but also close to darling harbour restaurants. The decor and fittings of the apartments are a bit "drab". We were a little dissapointed with out 1 bedroom apartment as it was quite small and we didn't find it immaculately clean. Housekeeping missed making up our room up after our first night which we were dissapointed with. Also on the other days that our room was made up there were only 2 fresh towels left and there were 3 of us staying which was pretty obvious as our daughters cot was located in our bedroom. Another note on the cleanliness, our daughter is a toddler who loves to explore and one day we found her with a half eaten Jaffa ball which she found under he couch. Clearly the couch had not been moved or cleaned under between guests. Another frustration was our room cards often did not work in the lifts, the back gate or the carpark. The front reception staff were always friendly in re-scanning the cards but this did become annoying. Overall as I mentioned location was great but there are a few things which would have made our stay more pleasurable.

  • Stayed September 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malin W, Manager at Adina Apartment Hotel Sydney, Harbourside, responded to this review, September 23, 2012
Dear Valued Guest,

Thank you for your recent feedback on tripadvisor.
We are pleased to read that you found our location great being close to all CBD shopping as well as restaurant and bars that Darling Harbour has on offer.
In relation to the points you have raised I have addressed your concerns with the housekeeping department and taken your comments on board in regards our key cards.
Thank you again for your feedback and we hope to welcome you back to Medina Grand Harbourside sometime in the future.

Kind Regards,

Malin Wigley
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frankfurt, Germany
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 16, 2012

The location is perfect when travelling with children, close to good restaurants and family activities.
The staff was great, always good service and friendly faces!
We really loved the rooms, because there was a lot of space and everything was really clean.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malin W, Manager at Adina Apartment Hotel Sydney, Harbourside, responded to this review, September 23, 2012
Dear Valued Guest,

Thank you for taking the time to provide us with your positive feedback.
The team is pleased to read that you found our location perfect, the team friendly and helpful and that our rooms were spacious and clean.
We look forward to welcoming you back to Medina Grand Harbourside in the future.

Kind Regards,

Malin Wigley
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gothenburg, Sweden
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 14, 2012

Me and my family and a couple of friends stayed here while attending a wedding in Sydney and loved it. Good service, everything we wanted to see was nearby and the staff was happy to answer all our questions about where to go and what to do while in town. Clean and spacious rooms, and quiet too which was nice since we were traveling with toddlers. Have recommended it to friends already and will come back again, and again!

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malin W, Manager at Adina Apartment Hotel Sydney, Harbourside, responded to this review, September 18, 2012
Dear Valued Guest,

Thank you for your positive review on tripadvisor.
The team is pleased to read that you had an enjoyable stay and found us a suitable option for travelling with toddlers.
Medina Grand Harbourside looks forward to welcome you back again and again!

Kind Regards,

Malin Wigley
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Adina Apartment Hotel Sydney, Harbourside

Address: 55 Shelley St | King Street Wharf, Sydney, New South Wales 2000, Australia (Formerly Medina Grand Harbourside)
Location: Australia > New South Wales > Sydney
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#28 Luxury Hotel in Sydney
#28 Family Hotel in Sydney
#33 Romantic Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Adina Apartment Hotel Sydney, Harbourside 4.5*
Reservation Options:
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Also Known As:
Medina Grand Harbourside Sydney
Medina Grand Harbourside Hotel Sydney

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