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“Great place to stay.” 5 of 5 stars
Review of Adina Apartment Hotel Sydney, Harbourside

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Adina Apartment Hotel Sydney, Harbourside
4.5 of 5 Hotel   |   55 Shelley St | King Street Wharf, Sydney, New South Wales 2000, Australia (Formerly Medina Grand Harbourside)   |  
Hotel amenities
Ranked #18 of 184 Hotels in Sydney
Kent
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Great place to stay.”
5 of 5 stars Reviewed November 7, 2011

I stayed at the Medina Harbourside for 2 nights and absolutely enjoyed my stay there. First of all the location is amazing, my balcony overlooked Wildlife World and part of Darling Harbour. The staff were helpful when checking in, looking after our luggage and when we asked for directions. Our rooms were spacious, modern, clean and had everything we needed for a comfortable stay. I never used the pool etc.. but went down and had a look round and it looked very clean and inviting just didn't get time to use it. I definately recommend this hotel and if I'm ever lucky enough to go to Sydney again I would stay here.

  • Stayed October 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Adina Apartment Hotel Sydney, Harbourside, responded to this review, July 9, 2012
Dear Lulu284,

Thank you for postive review on tripadvisor. I am pleased to read that you found the location amazing and rooms spacious and clean. I am also glad to see that you found the team helpful.
We look forward to welcoming you back to Medina Grand Harbourside in the future.

Kind Regards,

Malin Wigley
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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761 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
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English first
Hong Kong, China
1 review
4 of 5 stars Reviewed November 4, 2011

We stayed in the 5/F apartment with Aquarium view (as per requested). The Preimer studio was nice. There was a Firework show in darling harbour last Sat (Oct 29). our 5/f aparment enjoyed a very good location to the firework!!! that was a bonus.

the location is very good. next to the king street wharf. and walkable distance to Light rail and City rail.

The room was clean and the bed was comfortable.

One thing they should note is the noise from the corridors. every morning when ppl left the room, we can easily hear what they said. Besides, i would suggest them to offer a 2-hr free wifi per day. I know it's not common to offer free wifi all day in Sydney(maybe in Aussie as well), but it's not convenient for the tourists.

I wonder if there's any one-bedroom apartment which will have the FULL darling habour view, i guess the apartment in 6/f may do.

Definitely will stay here if we visit Sydney again.

Room Tip: Higher Floors with Aquarium view.
See more room tips
  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGHS, Manager at Adina Apartment Hotel Sydney, Harbourside, responded to this review, November 10, 2011
Dear Terry369
Thank you for taking the time to post your valuable comments about our recent stay at Medina Grand Harbourside. I was delighted to read that you were able to take advantage of the fireworks which are on occasionally in Darling Harbour; I was also pleased to read that you enjoyed the location of the hotel.

Thank you also for your comments in regards to the noise in the corridor and wifi, at the moment we do not offer free wifi which is consistent with most hotels in Australia however please be assured that your comments have been noted.

Thank you again for your feedback, we look forward to welcoming you back to Medina Grand Harbourside in the future.
Best regards
Heidi Huynh
Hotel Manager
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Perth
Top Contributor
148 reviews 148 reviews
61 hotel reviews
Reviews in 40 cities Reviews in 40 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed November 2, 2011 via mobile

Have stayed here on many occasions previously and the location is great. Easy access to city and Darling Harbour.
Room this time clean and well presented.
The corridors outt ooof the lift well were very much unclean on my level (6th floor) with a mop and bucket sitting next to lift for some time. Needed a good vacume. Had problem with key card to access lift and room buuuut this seems to be a common problem with Meedina hotels.
Overal a compfortable stay and would recommend.

  • Stayed November 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGHS, Manager at Adina Apartment Hotel Sydney, Harbourside, responded to this review, November 3, 2011
Dear Bobbah99,

Thank you for taking the time to share your feedback about your recent stay at Medina Grand Harbourside.
I am delighted to read that you have stayed with us on many occasions and that you enjoy the location of the hotel and found the room clean and comfortable. Please be assured that I have addressed your comments in regards to the corridor with the housekeeping department.

We look forward to welcoming you back to Medina Grand Harbourside sometime in the future.

Best regards
Heidi Huynh
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 2, 2011

Had an overnight stay in a one bedroom apartment with our nearly 5 yr old daughter. Apartment was very clean, couldn't fault it other than the inability to open the sliding doors out onto the balcony. We were on the second floor.
Our room overlooked the Sydney Aquarium which was nice. The windows are double glazed so there was definitely no street noise. Walking distance to the King Street Wharf where there are heaps of restaurants to choose from.
Would definitely stay there again as well as recommend to family and friends.

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGHS, Manager at Adina Apartment Hotel Sydney, Harbourside, responded to this review, November 3, 2011
Dear DaianaMag,

Thank you for taking the time to share your feedback about your recent stay at Medina Grand Harbourside. I am pleased that you found the room and location perfect for you and your family.
We look forward to welcoming you back to Medina Grand Harbourside in the future.

Best regards
Heidi Huynh
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cunnamulla
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 29, 2011

Just got back from a 6 night stay in a premiere grand studio room. Trip did not start well after having to circle the block 6 times before being able o get a park to check in only to be told there was no parking available at the hotel. Rang up to inquire 2 weeks prior and was told parking would not be a problem.

Room was average. Had the room shown in the pictures but room has deteriorated since the photos were taken. Room was not clean!! Benches and floor dirty, stains on walls, doors, and cupboards. Judging from the amount of dust on the picture frames, japanese sliding walls and bed head the room hadn't had a thorough clean in months. All air vents were filthy. Carpet was ripped sliding walls were coming apart at top and the shower screen wasn't attached properly to the ceiling. Even the lifts were not clean.

Check in and check out were the only times any staff acknowledged we were there.

On the positive side the hotel is in a great position. Reception area looks great and the gym pool and sauna are all clean and good to use. No road noise could be heard in the rooms thanks to the double glazing. and very easy to get a taxi from the front of the hotel anytime.

The holiday was for my wife's birthday and our anniversary and we were looking forward to the comforts of a 4.5 star hotel. Unfortunately the 3 star accommodation we endured was just enough to take the shine off the trip.

regards
Nick Upton

  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGHS, Manager at Adina Apartment Hotel Sydney, Harbourside, responded to this review, October 31, 2011
Dear Mr Upton,
Thank you for posting your comments about your recent stay at Medina Grand Harbourside. I am pleased to read that you enjoyed the location of the hotel and also the leisure facilities the hotel has to offer.

In regards to the parking, we do state on all of the websites that “we have limited parking and it is subject to availability on arrival”.

Thank you also for your feedback in regards to the cleanliness of the apartment please be assured that I have addressed this with the housekeeping team.

Thank you again for sharing your feedback, please do not hesitate to contact me directly at the hotel if you would like to discuss any part of your stay further.

Best regards
Heidi Huynh
Hotel Manager
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England
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 28, 2011

Stayed at Medina for 2 nights. Location was perfect. Right next door to the aquarium and the wildlife centre. 2minute walk from the harbour where there are restaurants, bars and departures for boat cruises. 15minute walk from the harbour bridge and opera house. Hotel was lovely. Nice pool and gym. Room was big with a balcony overlooking the wildlife centre and a slight view of the harbour. Perfect spot to stay and see the city.

  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGHS, Manager at Adina Apartment Hotel Sydney, Harbourside, responded to this review, October 31, 2011
Dear EnglandLan,

Thank you for taking the time to write a review. We are delighted you enjoyed the location of the hotel and the space of our apartments. We look forward to welcoming you back to the hotel in the future.

Best regards
Heidi Huynh
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bourke
1 review
4 of 5 stars Reviewed October 17, 2011

My husband and I stayed at the Medina Grand harbourside for two nights mid October. We landed at the airport at 6.30 and were checked in and dining with friends at King Street Wharf by 7.30. The location is fantastic - especially if you don't have a car and intend to stroll around and see the sights.
As we were treating ourselves, I'd booked a Premier one bedroom apartment. It gave us plenty of room and had everything we needed. The bedroom was lovely and quiet to sleep in and the bed was very comfortable.
Our balcony looked straight down towards the Aquarium and Wildlife world so I had great fun watching the koalas climbing around. A slightly surreal touch in such a busy and happening spot!
We were in town for a wedding - and the reception was held on a gorgeous big boat that cruised the harbour for five hours and then dropped us right at our doorstep at King Street Wharf. This is the best place to stay if you are doing any private functions cruising the harbour.
The service was quite friendly but was the only part that slightly let the hotel down. On checking in we asked for directions to the place we were meeting friends on King Street Wharf for dinner and the woman at reception didn't seem to be familiar at all with what was available on King Street Wharf. The paper I had ordered for the Saturday morning wasn't delivered and I had to ask for it to be sent to the room, and when we picked up our luggage out of storage on the Sunday afternoon, the person from reception completely missed one of our bags and had to be requested to go back and get it when she was already out on the street hailing a cab. Overall these are minor quibbles but they were small annoyances that could have been avoided.
I would love to stay here again, and I'm certainly going to recommend this place to friends.

Room Tip: The one bedroom premier apartments are on the top two floors and are spacious and quiet.
See more room tips
  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGHS, Manager at Adina Apartment Hotel Sydney, Harbourside, responded to this review, October 24, 2011
Dear Gerry C,

Thank you for posting your comments about your recent stay at Medina Grand Harbourside. I am pleased to read that you enjoyed the location of the hotel and found the premier one bedroom apartment to be spacious. Thank you also for your feedback in regards to the service please is assured that I will be sharing your feedback with the reception team at our weekly meeting.
We look forward to welcoming you back to Medina Grand Harbourside in the future.
Best regards
Heidi Huynh
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Adina Apartment Hotel Sydney, Harbourside

Address: 55 Shelley St | King Street Wharf, Sydney, New South Wales 2000, Australia (Formerly Medina Grand Harbourside)
Location: Australia > New South Wales > Sydney
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#15 Luxury Hotel in Sydney
#28 Family Hotel in Sydney
#33 Romantic Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Adina Apartment Hotel Sydney, Harbourside 4.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Medina Grand Harbourside Sydney
Medina Grand Harbourside Hotel Sydney

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