To say we were disappointed with this hotel would be a massive understatement. It is advertised a a "four and a half star aparthotel" and we expected it to have all the usual facilities offered by an aparthotel. The bedroom we were given was very small and the only thing that turned it into an "apartment" was the presence of a stainless steel sink and a microwave! We also had a toaster but that didn't work! In fact hardly anything worked well because the fittings are cheap and nasty. We couldn't get into the wardrobe because the doors were broken (they did fix this). The bathroom was poor - broken clothes line, pathetic hair dryer, poor quality units. To make matters worse, the service was absolutely awful. There was rarely more than one person on the front desk and they were generally unhelpful. When I asked for the location of the guest laundry, I was gleefully told that "there isn't one, you booked the wrong kind of room" and "there isn't a laundry anywhere near here either" - very helpful! The free wifi was also a joke. It's available for 30 minutes per 24 hours for one device per room. We tried to use it on the first day but it was so slow it was completely useless. The location is supposed to be good but I don't agree - unless you really want to sleep on top of a railway station. Terrible stay, poor value for money.
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- Also Known As:
- Medina Executive Sydney Central Hotel Sydney
- Medina Executive Hotel Sydney