Left my car keys behind over the weekend, of course an inconvenience. I was carpooling with my family and didn't realise I had left them until the next day. I was in the city the full day after checking out and wasn't even given a courtesy call, I had to call to find out if I had left them there. My phone calls with a staff member named Jacob were unhelpful and he was very unsympathetic. Awful service. After 3 days of no keys I called back to see if they had been posted and nope, Jacobs excuse was "no one had been to the post office yet". No one could walk 5 mins down the road? I never received an apology and after calling them for a third time and expressing my urgency, I was spoken to rudely and informed they were indeed posted. Im still waiting, tomorrow will be the sixth day. I paid $350 a night for this place and this is their service? The place was nice, and in a great location but because of the useless and rude staff I will not be coming back or recommending to anyone.
- Also Known As:
- Medina Executive Sydney Central Hotel
- Medina Executive Sydney Central Hotel Sydney
- Medina Executive Hotel Sydney
- Reservation Options:
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