Stayed in a 1 bedroom apartment while dealing with family medical matters. Okay - let's get the bad news over with up front. Housekeeping is pretty shoddy. Broken stuff, and while not dirty - not as clean as it should be, including a few surfaces that hadn't seen the side of a dusting cloth in a very long time so there was a bit of a dingy/grimy feel to the place.

But all the usual apartment facilities and as other reviewers have said, friendly and helpful desk staff. Overseas or interstate visitors shouldn't be concerned about the location - it's right in the middle of the city and lots of folks around at almost all times of night. The laneway was a bit noisy in the early morning with rubbish trucks coming and going but earplugs fixed that.

Weirdest "shower-bath" I have ever seen and for a small person like me it was incredibly difficult to first of all step up and over and then down into this very deep space. Anyone without good flexibility and steadiness should avoid any of the rooms with that kind of shower arrangement.

A good place to eat is the old general post office - the GPO - at 1 Martin Place round the corner - its a very upmarket food court with great pizza, tapas, sushi, and more, as well as restaurants; I've never had a bad feed there.

Overall good location for city activities and transport and reasonable value - but a lot more care with housekeeping is needed.

Staff pleasant, one room bedroom was fine. However, if you prefer daylight avoid this. The hotel,only occupies the first 6 stories or so of a 20 ish story building, facing an equally tall building in a narrow alley. No sun ever makes it down, the windows are quite heavily tinted and you need the net curtains closed unless you want to be sharing your intimacy with the office workers looking directly in.

Central location was excellent and thank goodness we had good weather for our stay, very depressing to be indoors in daytime - lack of view ok lack of light not.

The apartments are tucked away, down a little alleyway and upon arriving, my friend and I thought, "Oh no, this doesn't look very good". But we were so, so wrong. They had one person at front desk, who was very helpful and checked us in straight away. The halls were lowly lit and we prepared for a bit of disappointment, but we opened the door and were gobsmacked. We were so thrilled with the room. The staff fulfilled our request of twin beds instead of 1 queen bed, the lounge area was spacious, the bathroom was very clean and we had a huge balcony (granted, our view was of the alleyway, but there was no escaping that). I couldn't really fault the place (except check out was 10am, and was 11am at another hotel we stayed at), especally for the price I got it for. It's in a fantastic location, and the staffmember we asked for directions was very helpful. I really loved this place and wish I could just live there. It would be idea for a family, a business trip, or anyone having a longer stay. In what I thought was a linen closet, there was a washing machine and the kitchen was fully equipped. I plan to stay there again on my next trip to Sydney.

My husband and I stayed at this hotel as part of a 5 week trip from the UK to Australia
including stopovers in Hong Kong and Tokyo during October and November.
We caught the airport train to St James station, cost relatively expensive for a 15/20mins journey. Its about 10mins nearly flat walk
Stayed for 5 nights, in a one bed apartment
The hotel is in the dead end road Hoskyns place right next to what looked like a very popular
Japanese restaurant and a pedestrian cut through to Pitt street
Apartment had lounge with dining table and chairs couch and patio doors onto large balcony
Bathroom decent size and good shower over the very high shower tray/mini bath
Large comfortable bed with large wardrobe..
Kitchen very well equiped.
All the facilities you would want on a long trip washing machine and dryer in cupboard
Staff (Rosa?) very helpful at reception, check in and out swift.
Hotel shares building and address with resedential apartments.
Hotel very close to CBD, Martin Place.
Its 5 / 10min walk to Circular Quay and all the ferries and Botanical Gardens.
10mins or so from Darling Harbour. Opera House is 10/15mins walk.
Lots of restaurants at Darling Harbour, and down towards Opera House, also several places on the Rocks also 10mins away
Highly recommend if your not bothered about having a view from your room